Contacts
Contacts
National
Headspace (for people aged 12–25 years)
National Youth Mental Health Foundation
Tel: 1800 650 890 (9 am to 1 am daily)
Web: www.headspace.org.au
Kids Helpline (for people aged 5–25 years)
Tel: 1800 551 800 (24/7)
Web: www.kidshelpline.com.au
MensLine Australia
Tel: 1300 789 978 (24/7)
Web: www.mensline.org.au
Confidential telephone and online counselling for men with
family and relationship concerns.
National Sexual Assault, Domestic Family Violence
Counselling Service
Tel: 1800 RESPECT; 1800 737 732 (Australia-wide, 24/7)
Web: www.1800respect.org.au
Office of the eSafety Commissioner
Web: www.esafety.gov.au
Victoria
Centres Against Sexual Assault (CASA)
Tel (sexual assault crisis line): 1800 806 292 (24/7) Web: www.casa.org.au
There are CASAs throughout metropolitan and regional Victoria; see the CASA website for addresses.
Djirra (formerly Aboriginal Family Violence Prevention and Legal Service Victoria)
Tel: 1800 105 303
Email: info@djirra.org.au Web: www.djirra.org.au
Djirra – Melbourne office (head office)
292 Hoddle Street, Abbotsford Vic 3067
Tel: 9244 3333; 1800 105 303
The Melbourne office services metropolitan Melbourne. Djirra also has offices in regional and country areas; see the website for addresses.
Domestic Violence Resource Centre Victoria (DVRCV)
Tel: 9486 9866
Web: www.dvrcv.org.au
DVRCV is a specialist family violence organisation that trains workers and supports families to stop family violence.
Multicultural Centre Against Family Violence
Tel (family violence help): 1800 755 988
Tel (admin): 9413 6500 Email: admin@intouch.org.au Email: legal@intouch.org.au Web: www.intouch.org.au
inTouch is a Victoria-wide service that assists women from culturally diverse backgrounds affected by family violence.
No to Violence Incorporating Men’s Referral Service
Tel: 1300 766 491 8 am to 9 pm Monday to Friday Web: www.ntv.org.au
Provides counselling, advice and referrals for men concerned about anger and family violence (also provides a list of men’s behaviour change programs).
Safe + Equal
Tel: 8346 5200
Web: www.safeandequal.org.au/find-a-service/
Safe + Equal is the peak body for specialist family violence services that support victim survivors in Victoria.
Safe Steps: Family Violence Response Centre
Tel: 1800 015 188
Email: safesteps@safesteps.org.au Web: www.safesteps.org.au
Victoria’s 24/7 family violence support service.
The Orange Door hubs
Web: www.orangedoor.vic.gov.au
Each Orange Door hub provides access to women’s and children’s family violence services.
Barwon
83 Moorabool Street, Geelong Vic 3220
2–28 Connor Street, Colac Vic 3250
23–25 Palmerston Street, Drysdale Vic 3222
Tel: 1800 312 820
Email: barwon@orangedoor.vic.gov.au
Bayside Peninsula
60–64 Wells Street, Frankston Vic 3199
184 Salmon Street, Hastings, Vic 3915
Tel: 1800 319 353
Email: bpa@orangedoor.vic.gov.au
Brimbank Melton
15–19 Service Street, Sunshine Vic 3020
Tel: 1800 271 046
Email: bma@orangedoor.vic.gov.au
Central Highlands
21 Armstrong Street North, Ballarat Vic 3350 52 Grant Street, Bacchus Marsh Vic 3340 Tel: 1800 219 819
Email: cha@orangedoor.vic.gov.au
Goulburn
210 Corio Street, Shepparton Vic 3630 (enter via the Vaughan Street carpark)
42/80 Bentinck Street, Wallan Vic 3756 Tel: 1800 634 245
Email: goulburn@orangedoor.vic.gov.au
Hume Merri-bek
1093 Pascoe Vale Road, Broadmeadows Vic 3047 21 Victoria Street, Coburg Vic 3058
33 Macedom Street, Sunbury Vic 3429
Tel: 1800 271 151
Email: hma@orangedoor.vic.gov.au
Inner-eastern Melbourne
30–32 Prospect Street, Box Hill Vic 3128 Tel: 1800 354 322
Email: iema@orangedoor.vic.gov.au
Inner Gippsland
2 Long Street, Leongatha Vic 3953
163 Princes Drive, Morwell Vic 3840
Tel: 1800 319 354
Email: iga@orangedoor.vic.gov.au
Loddon
57 View Street, Bendigo Vic 3552
486 High Street, Echuca Vic 3564
75 Clarendon Street (entrance via Florence Lane), Maryborough Vic 3465
Tel: 1800 512 359
Email: loddon@orangedoor.vic.gov.au
Mallee
113 Madden Avenue, Mildura Vic 3500 14–18 McCallum Street, Swan Hill Vic 3585 Tel: 1800 290 943
Email: mallee@orangedoor.vic.gov.au
North-eastern Melbourne
Rear Quest Pacific Epping, Level 1, corner of Miller and Cooper Streets, Epping Vic 3076
56 Burgundy Street, Heidelberg Vic 3084
Tel: 1800 319 355
Email: nema@orangedoor.vic.gov.au
Outer-eastern Melbourne
4–16 Devon Street, Croydon Vic 3136
Tel: 1800 271 150
Email: oema@orangedoor.vic.gov.au
Outer Gippsland
148–150 Main Street, Bairnsdale Vic 3875
104–108 Raymond Street, Sale Vic 3850
Tel: 1800 512 358
Email: oga@orangedoor.vic.gov.au
Ovens Murray
60 Reid Street, Wangaratta Vic 3677 27/29 Stanley Street, Wodonga Vic 3690 Tel: 1800 271 157
Email: oma@orangedoor.vic.gov.au
Southern Melbourne
156 Sladen Street, Cranbourne Vic 3977
311 Lonsdale Street, Dandenong Vic 3175
48 John Street, Pakenham Vic 3810
Tel: 1800 271 170
Email: sma@orangedoor.vic.gov.au
South-west
571–575 Raglan Parade, Warrnambool Vic 3280
Tel: 1800 271 180
Email: southwest@orangedoor.vic.gov.au
Wimmera
3–7 Madden Street, Horsham Vic 3400
Tel: 1800 271 042
Email: wimmera@orangedoor.vic.gov.au
Western Melbourne
15–17 Watton Street, Werribee Vic 3030
Tel: 1800 271 045
Victims of Crime Assistance Tribunal (VOCAT)
VOCAT’s principal registry:
233 William Street, Melbourne Vic 3000
Tel: 1800 882 752
Email: admin@vocat.vic.gov.au Web: www.vocat.vic.gov.au
VOCAT operates from every metropolitan and country Magistrates’ Court in Victoria.
Victims of Crime Helpline
Tel: 1800 819 817 or text: 0427 767 891 (8 am to 11 pm, 7 days a week)
Email: vsa@justice.vic.gov.au
Web: www.victimsofcrime.vic.gov.au
Victoria Legal Aid
Tel (legal help phone line): 1300 792 387 (8 am to 6 pm, Monday to Friday)
Victorian Government Department of Families, Fairness and Housing (DFFH) – Child Protection Tel (general enquiries): 1300 475 170
Tel (after hours crisis line): 13 12 78 (Monday to Friday: 5 pm to 9 am; weekends and public holidays: 24 hours) Web: www.services.dffh.vic.gov.au/families-and-children
WIRE: Women’s Information
Level 1, Donkey Wheel House Building, 673 Bourke Street, Melbourne Vic 3000
Tel: 1300 134 130
Email: support@wire.org.au Web: www.wire.org.au
WIRE is a state-wide, free and confidential information and referral service for women, non-binary and gender-diverse people.
WithRespect
Tel: 1800 LGBTIQ; 1800 542 847
This is a free telephone counselling and family violence support service for the LGBTIQA+ community.
Women’s Legal Service Victoria
Level 10, 277 William Street, Melbourne Vic 3000
Tel: 8622 0600; 1800 133 302 (country callers) Email: admin@womenslegal.org.au
Advice and legal services for women only.
