Complaints about funeral services

Complaints about funeral services

Complaints against funeral directors for unsatis­ factory service can be made to Consumer Affairs Victoria (see ‘Contacts’, below).

In the case of overcharging, a claim can be made through the Civil Claims List of the Victorian Civil and Administrative Tribunal where the amount does not exceed $5000 (see ‘Contacts’, below).

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Health, wills and other legal issues affecting older people