Legal words
Legal words
Lawyers often use technical terms. This guide to common legal words will make it easier for you to understand the law and Victoria’s legal system. It will help you understand the legal information you need to read when you have a legal issue or problem. abate To reduce, remove or minimise harm to a property, abduction Stealing someone away from their home, abrogate To abolish or cancel something, such as a law, so absolute privilege The protection given to parliamentary abuse of process Using a legal right or process in a way accused A person who has been charged with a crime. acquit To find someone ‘not guilty’ on a charge in a act of bankruptcy An action of a debtor that shows they act of God A natural event such as a cyclone that no-one Act A written law made by parliament. Also called an ‘Act actus reus Actions or omissions that must be proved adduce To present evidence to a court. This may be done adjourn To postpone a court case, to move the hearing to adjournment without conviction In a criminal case, a administrative act A decision or action by a government administrative law Rules that govern the decisions of administrator (1) (wills) Someone who takes legal respons advance care directive A document created by a person alternative dispute resolution (ADR) A way of resolving adversary system The system used to decide court cases affidavit A document that presents written evidence in affirmation A formal promise to the court that a age of consent The age when a young person can legally agent A person who acts for someone else. They can aggravated damages Money ordered by a court as extra aggravating factors Circumstances that make an offence aiding and abetting Helping someone carry out a alibi An answer to a criminal charge that says the accused alleged Claimed but not proved. For example, the police amendment A change made to a legal document or Act amenity The pleasantness, benefits and enjoyableness of an amicus curiae A person who is not a party to a dispute annuity A payment or other benefit that is received once annul To cancel the legal effect of something, as if it never antecedent Prior. Something that happened before. appeal The review of the decision of a lower court by a appellant A person who appeals a decision of a court or arbitration A form of alternative dispute resolution where arrears Money owed that is due on a certain date and is arrest To seize a person suspected of breaking the law assessable income The total of a person’s annual pay assignment Legal transfer of some right to use property. asylum Refuge or protection from persecution, usually in at large Having escaped from control, for example, a attachment of earnings A court order that tells an attestation clause Words in a document that say a award (1) A standard set of working conditions, including bail bond A form signed by a person released on bail. It bail justice An official, usually based at a police station, bail The procedure that allows a person who has been bailment Looking after another person’s goods. The balance of probabilities More likely than not. The bankruptcy petition A formal action by either a debtor or bankruptcy When a debtor who cannot pay their debts barrister A lawyer who specialises in giving advice in beneficiary (1) Someone whose money or property bequeath To leave money or other property to someone beyond reasonable doubt The level of proof (or bias A pre-existing attitude or opinion that favours one bona fide Honest and genuine. bond (1) An undertaking by someone to do or not do breach of contract Failing to do what was agreed in burden of proof The obligation on one legal party to business purpose declaration A document signed by by-laws Former name of local laws. capacity The ability to understand and be held responsible case law Law based on the reasons judges have given caveat emptor ‘Let the buyer beware’. In the past, caveat (1) A warning or notice – for example, to a buyer certificate of title A document created by Land Victoria certiorari An order made by a higher court, such as the character witness A person who appears in court to give charge (1) A statement giving the details of a crime an chattel Anything that can be owned as personal property. child maintenance order A parenting order that sets out citizen’s arrest An arrest by any person who is not a civil action A court case in which one person or organi civil law Non-criminal law. The area of law that covers clear title Outright ownership of property, without any clearout When a debtor moves away from where they live code of practice Guidelines setting out proper practice codicil A document made by a will-maker to change their cohabitation Living together as a couple sharing an collateral contract A separate contract that exists along combined custody and treatment order A sentence committal proceedings A hearing in a Magistrates’ common law defence An answer to a criminal charge or common law (1) The system of law developed by the community treatment order An order that authorises Community Visitor An independent person, a volunteer, community based order (CBO) A sentencing order that community treatment order (CTO) Treatment of compensation order An order requiring that someone compensatory damages Payment of money to a complainant A person who begins a criminal prosecution comprehensive insurance Car insurance that covers a conciliation A form of alternative dispute resolution. The concurrent sentence A prison term that is served at condition precedent A condition that delays the coming conduct money Money covering the cost of travel to confidential relationship A relationship where one confidentiality The principle that private information conflict of interest A situation where someone’s personal consent To agree to something being done, to approve an consideration Something of value, such as money, given consumer lease A contract to hire goods for a particular consumer Under the Australian Consumer Law, a person contact order A parenting order made by a court, stating contempt of court Disobeying a court order or doing contest mention hearing A preliminary hearing in which contract An agreement that the law will enforce. contravene To break a legal rule or fail to carry out a legal contributory negligence A defence to a claim in an action conveyance A document used to transfer real property convict At the end of a criminal trial, to find the accused cooling-off period The time allowed for a purchaser to copyright Property rights over creative works, such as corporal punishment Any physical punishment, but Corrections Independent Support Officer A person corroboration Independent evidence that confirms or costs The amount charged by a lawyer for legal work. counsel A lawyer who appears in court and speaks on counterclaim A formal statement added to a defence, court An independent body that hears legal claims covenant A formal, written agreement that creates a legal cover note A document given by an insurer to a client credibility How believable a witness is in court when they credit charges The fees and interest a consumer will credit contract A contract relating to the giving of credit. credit A debt that does not have to be paid until some creditor The person or organisation to whom a debtor cross-examination An opposing party’s questioning of cross-vesting The process by which a superior court can Crown (1) A common term for the legal power and cumulative sentence Two or more terms of custodial sentence A prison sentence. custody Lawful control over a person which prevents damages A court order for money to be paid to someone de facto In fact, rather than in law. Commonly used to debt agreement An arrangement between a debtor and debt Money that is owed by one person or business debtor A person who owes a debt. declaratory order A court’s judgment about the meaning decree absolute The final order in divorce proceedings, decree nisi An order that a marriage is to be terminated decree of dissolution of marriage Divorce. See decree decree of nullity A court order stating that a marriage is decree (1) A command given by a public authority. For deed A formal legal document that is used for specific deemed Treated by the law as if something is the case, defamation To damage another person’s reputation by default Failure to do something that is legally required. defence (1) A defendant’s response to the legal claims defendant A person who has been charged with a criminal deferred sentence An adjournment without conviction. delegated legislation Laws made by bodies subordinate delegation The transfer of responsibilities from a higher deponent A person who swears or affirms an affidavit. deportation Expelling a non-citizen from a country deposition A written record of the evidence given on determination A finalisation, especially a decision made dictation Improper direction by one person (or body) to direction A legally proper instruction by one person (or directions hearing A short hearing between the judge disbursement Money paid by one person on behalf of discharge (1) To fulfil an obligation or be released from disclosure Providing information to another person or discoverable date The first date that a person knew, discovery Compulsory sharing of facts and documents discretion Power to choose whether to do something distrain To seize the property of a debtor to enforce the divisible property Property belonging to a bankrupt that divorce The legal ending of a marriage by court order. doctrine of precedent See precedent. doctrine A framework, set of rules, procedural steps, domestic relationship A relationship where people live domicile A person’s permanent home according to double jeopardy The principle that no-one should duplicity (1) Deceit. (2) In a pleading in a civil action, duress Forcing someone to do something they do not duty lawyer A lawyer who provides free assistance at duty of care An obligation to take reasonable care to easement A legal right over another person’s land. ejectment An action by an owner to get their land back, encumbrance A legal restriction, such as a mortgage, that endorse To support or approve something; to write on enduring power Written authority given to a person to enforce To make people obey a law or the terms of enforcement review A request you can make to Fines entrapment Action by a law enforcement officer that equitable estoppel See estoppel. equity (1) Fairness and justice. (2) A right to property estate All the property a person has, including real estoppel (1) In general, not being permitted to make eviction The lawful removal of a tenant from a property. evidence Material presented to a court to prove or ex gratia Done as a favour, without any legal obligation ex parte An application to a court made by one party only, examination in chief An party’s questioning of their excess The amount a person does not get back from exclusion clause A term in a contract which tries to executor The person named in a will as the one who must exemplary damages A court order that a wrongdoer exhibit A document or thing that is provided as evidence ex-nuptial Out of marriage; illegitimate. Used to describe express warranty A verbal or written promise made expulsion The deportation of a non-citizen from a extradition The process of allowing an accused person fair dealing Legitimate use or reproduction of copyright false imprisonment Without lawful authority, keeping family violence intervention order A court order made fiat An official authorisation to do something, issued in the fiduciary duty An obligation to act honestly and for the forensic patient or resident A person detained in a forensic procedure A method of collecting evidence, franchise A business arrangement where a person who fraud An intentionally dishonest act, or lack of action, freedom of association The right to join or choose to freedom of information The right of any person to access gazumping The practice of making a higher offer on general damages Part of the money a court orders grievance procedure The steps that need to be followed guarantee A binding promise made as reassurance that guardian (1) Someone who is appointed to make habeas corpus See false imprisonment. hand-up brief A collection of documents that the hearing The time and place at which a court or tribunal hearsay evidence Statements about something that has hire purchase A contract that requires a buyer to purchase hire (1) An agreement to pay for the temporary use of hospital order In a criminal case, a sentence imposed identification material Evidence collected by police to identification parade A police line-up. A group of implied terms (1) Unwritten promises that a court implied warranty A promise that goods and services will in lieu Instead of. So, time in lieu is time off instead of in loco parentis Someone who is acting in the position inadmissible Something that is not allowed as evidence incorporated associations A not-for-profit community incorporated documents Additional papers that are indemnity costs Lawyers’ fees paid in full by the party indemnity A promise to pay compensation to cover losses Independent Third Person (ITP) A person, other than a independent witness (1) An independent person who indictable charge An accusation against a person who is indictable offence A serious crime that is generally heard indictment A document that lists the the accused’s industrial disease Damage to health caused by conditions infant A child or young person under 18. In law, an infant informant A person who swears an affidavit stating that informed consent When a person freely agrees to a informer A person, often a criminal, who gives information infringement notice A notice stating that a summary injunction A court order that directs a person to do, or inquisitorial legal system A kind of legal system found insolvent Being unable to pay your debts in full when they instalment order A court order that allows a debtor time instrument A formal document, in writing or digitally intellectual property Rights given by legislation to make intensive correction order (ICO) A sentence that is interested witness (1) In any legal proceeding, a person interim order A temporary court order that stays in place internal review A request you can make to an enforcement interpleader summons An action by which a person interrogation The asking of questions. In criminal cases, intervention order A court order that prohibits a person intestate Without a will. A person is said to have died invalid Not valid; with no legal effect and not enforceable involuntary patient A patient admitted to a mental irreconcilable difference Long-term disagreement irretrievable breakdown (of a marriage) The final end ITP See Independent Third Person (ITP). joint tenants A form of ownership in which two or more judgment debt The amount of money that a court has judicial review The court’s review of an administrative jurisdiction The authority of a court or tribunal to hear juror A member of a jury. jury A panel of people selected from the general public to knowingly concerned Consciously and deliberately lawyer–client costs The costs a lawyer charges their lease A residential rental agreement that sets out an leasehold Rental of real property. Leasehold gives the legally binding Able to be enforced by law. legatee A person who receives a gift in a will. The gift, legislation Statutory rules made by parliament or by lessee A person who rents property; for example, a tenant lessor A person who owns property and leases it (rents it letter of demand A letter, usually written by a lawyer for letters of administration A document that gives a person liability Legal responsibility, enforced by civil or libel See defamation. lien The right to hold a person’s property as security until limitation period The period within which time court linked credit provider A credit provider who has liquidated An amount of money that is definite, or liquidated damages An amount fixed in a contract as litigant A party in a civil action. litigation Court proceedings about a civil dispute (not a litigation guardian An adult who acts in court for a local laws Laws made and enforced by municipal councils locus standi See standing. long-stop limitation period In personal injury cases maintenance Money paid to a person to financially malice A desire to cause harm to someone, in a criminal mandamus An order made by the Supreme Court mandatory Required by law to be done; a law that must be marriage A voluntary, formal and legally binding material Relevant or important. For example, material material form Any form of storage from which a McKenzie Friend The general term used to describe a means test A list of requirements that a person must mediation A form of alternative dispute resolution where medical treatment decision maker Someone appointed mens rea The mental part of a crime that the prosecution mention date The first day on which a criminal matter is merchantable quality Being in good enough condition to minor In Victoria, a child or young person under 18. misleading or deceptive conduct Something done by misrepresentation Making a statement or doing mitigating circumstances Circumstances which reduce moral rights The rights of the creator, not the owner, of mortgage A restriction attached to ownership of property mortgagee A person or body, such as a bank, that mortgagor A person who borrows money and signs native title The interests and rights of Indigenous natural justice Rules that courts, other dispute settlement necessaries Things such as food and basic clothes that negligence An act that breaches a duty to take reasonable negotiable instrument A signed document, such as negotiation An approach to dispute resolution where next friend A person who brings a court action on behalf nominal damages A small amount of damages a court nominee (1) A person put forward as a candidate for an non-custodial sentence A sentence for a criminal non-parole period The minimum period that a person notice of defence In a civil case, a document that notional earnings The amount of money a person is nuisance Doing something that stops another person fully oath A person’s promise when they swear to tell the truth obiter dictum Words said or written by a judge, when offence A criminal act prohibited by state or offender A person who has committed a crime. offer The first step in agreeing to make a legally binding ombudsman A public official appointed to investigate on their own undertaking When a person is released on onus of proof See burden of proof. order nisi An order that will come into force at the Orders-in-Council Laws made by the Governor-in- originating motion The application that starts a court own motion Decision by a body to take action, such as owners corporation A body corporate created by regis paramount The most important thing, above anything paramountcy principle The family law principle that the parenting order A court order for the care of children parenting plan A written agreement between parents parol agreement A verbal agreement. parol evidence Verbal evidence. The parol evidence rule parole To free a prisoner after they have served a minimum party A person or organisation directly involved in a court party–party costs Legal costs of one party paid by the pecuniary Involving money. A pecuniary loss is a loss of perjury The criminal offence of lying under oath, permanent care order A court order that a child live with perpetrator A person who commits a crime. perpetual succession The fact that a company or personal property security A legal charge over a chattel personal property Any property that is not freehold land personal safety intervention order A court order plaintiff A person who begins a civil action against pleadings Written statements submitted by both parties police brief Evidence that the police prosecutor uses to portability Able to be moved. For example, mobile phone possession (1) Having control over property. Possession power of attorney A formal, written legal document precedent The doctrine that courts must follow past pre-hearing conference An informal, compulsory and preliminary examination or hearing See committal prerogative writ An order made by the Supreme Court of prescribed owners corporation An owners corporation pre-sentence report A report the court considers before presentment A document listing the charges against presumption of innocence The principle in criminal law prima facie Something that seems to be the case, on the prima facie case A serious case which has a real prima facie evidence Enough evidence to convict primary victim Someone injured or killed as a direct result principal relief The main things a plaintiff in a civil case private nuisance Interference with another person’s private ruling An opinion given by the Australian Taxation privative clause A provision in a statute that seeks to privilege against self-incrimination An accused person’s privileged information Information that is protected and privity of contract The principle that only the actual pro bono Free or reduced-fee assistance in a legal matter. probate The process of proving that a deceased person’s probation A non-custodial sentence that is served in the procure (1) Obtain. For example, police can procure professional indemnity insurance A type of insurance prohibited name A name that cannot be registered prohibition An order made by the Supreme Court of prohibition notice A safety notice that bans some activity prohibition An order to stop a lower court or tribunal prosecution The party presenting evidence in court on protected property In bankruptcy, goods owned by a protection application An application to a court by the protection order An order made by a court in response prothonotary The title of the chief clerk of the Supreme provable debt In a bankruptcy, a debt accepted by the proxy A person who has been given power to do prudential Honest and careful conduct in finance and psychosurgery Brain surgery used as a way of treating public nuisance A nuisance that interferes with the public officer A person appointed to act on behalf of pursuant to By authority of, or in accordance with, or as qualified privilege A defence that gives protection against quantum An amount. For example, the quantum of quorum The number of people who have to be present real estate Real property. real property Land, and any permanent buildings on rebuttable Capable of being proved wrong in court. recognisance A bond or undertaking made to show a referral authority An authority or government registrar The officer in charge of the administrative registry The administrative section of a court that accepts regulations or rules Laws made by a body other than related victim A person with a close family or personal release A document signed by parties ending a court remand in custody An order that a person charged with remission A reduction in the length of a prison term. renewable insurance policy Insurance provided for repairer’s lien The right of a repairer to hold repaired repeal To cancel the whole or part of an Act of parliament repossession Taking back goods bought on credit from represented person A person whose financial affairs are rescinded Revoked or cancelled. rescission The ending of a contract in a manner that residence order A parenting order that states who a respondent (1) A defendant in a civil case that has been responsible authority The government department or restitution Making good, returning things to the way restraining order In family law, a court order that prohibits restraint of trade A commercial arrangement that prevents restricted community treatment order (RCTO) Release retrospective law A law that applies to something that reversed onus of proof The situation where the review on the merits Review of a case by a tribunal revocation Cancellation of a previous law or legal sanction (1) Punishment or threat of punishment to make schedule Extra information accompanying an Act of secondary victim (1) A person who witnesses a crime section 32 statement See vendor’s statement. secured creditor A person or company that is owed security interest An interest in or power over property to security patient/resident A person who has been sent to a security Money or property promised to be handed over self-incrimination Saying something that might be used self-representation Presenting your own case in court self-represented litigant A person who does not have a sentencing order A court order that imposes a sequestration order An order taking away a bankrupt’s serious indictable offence An indictable offence that has serious injury Injury as a result of a car accident or other service Formal delivery of legal documents to a person servitude (1) Being completely under the control of severable (parts of a contract) Able to be removed by sheriff An officer of the court who is responsible for the show cause The requirement that a party convince sine die Latin for ‘another day’. Used when a court slander See defamation. solicitor A legal practitioner (lawyer) who sees clients and solvent Having enough money to pay all your debts when special circumstances These are defined in the special damages Part of the money a court orders to be specific performance Carrying out the precise obli spent conviction A criminal conviction which is removed stale complaint A complaint that fails because the person stamp duty A state tax on the transfer of ownership of stand down To adjourn (postpone) a case. Also called standard of proof The level of proof required level to standing The right to appear in a court action and be status quo The way things are now, the existing situation. statute A law made by parliament, either state or statute-barred debts Debts for which the right to take statutory declaration A written statement of facts that statutory defence Protection against being sued that is statutory Found in a statute of delegated legislation. stay of proceedings An order that a particular legal strict liability Holding a person responsible for breaking subpoena A court order saying that a person must substantiation Providing proof of a claim; for example, sue To take legal action in a civil case. sufficiently interested party A person or company summary offence A minor criminal offence, for example summons A formal document issued by a court which supervision order An order the Children’s Court may supportive attorney A person appointed to support support person A person appointed to support a patient to surety In criminal law, a person who promises a court that suspended sentence In a criminal matter, an suspension Exclusion of a student from school for sworn evidence Evidence given in court under oath taxable form Set out in a way that meets the requirements tenancy The agreement between a landlord and a tenant tenants in common A form of joint ownership in which tender To offer or hand over. For example, evidence termination The end of something. Contracts terminate terms of reference The formal list of things that a body testamentary capacity The legal and mental ability to testator A person who makes a will. therapeutic privilege The right of doctors and other health third-party objector A person appealing against a Torrens title The most common system of land tort A civil wrong that causes harm, intentionally or trafficking Trading people or illegal products such as guns, transfer of land A document used to change ownership treatment order A court order saying that a person trespass (1) Going onto someone’s land without tribunal A body set up to hear and decide disputes, usually trust account A bank account in which money is held on trust deed A formal legal document setting out the rights trust A type of property ownership or arrangement where ultra vires ‘Beyond power’. An act of a person or body unconscionable conduct Behaviour that takes unfair undertake To promise to do or not do something, such as undue influence Taking unfair or improper advantage of unliquidated Not yet set as a definite amount. For unrepresented litigant See self-represented litigant. valid Legally binding or effective. vendor A seller. vendor terms A contract of sale of real estate that allows vendor’s statement A document that a seller (vendor) of vexatious Causing trouble without good legal reason. victim impact statement A statement made to the court visa A permit that allows a person who is not a citizen void Having no legal effect. A void agreement has voidable Able to be cancelled, but having full legal effect Voice Over Internet Protocols (VoIP) A general term for voir dire In a criminal trial, a process where the judge hears voluntary patient A patient admitted to a mental facility voluntary Done by your own free will. See also community waive To give up a legal right or claim. warrant A document issued by a court directing an officer warranty A promise in a contract. For example, a promise waste Something that does lasting damage to land or whistleblower A person within an organisation who will A document that sets out what a person wants to witness A person who can provide direct information writ (1) A formal legal document in in the King’s name, write off To cancel a debt. This means the person owing
Acknowledgments
List of cases List of legislation COMMONWEALTH LEGISLATION STATE LEGISLATION INTERNATIONAL Index abandoned goods see tenancy abatement notice nuisance 579, 580, 1040 pollution 1040 abduction child 160 Family Dispute Resolution Service 65 forensic sample offence 190 sexual purpose 157, 160 Aboriginal and Torres Strait Islander
people Aboriginal heritage test 1025 Aboriginal Liaison Officers
complaints against police 1143
prisons 226
sexual offence victims contacting 164
Victoria Police 1143, 1148 ABSTUDY 337 bail application 201
COVID-19 and 207
exceptional circumstance 207
refusal, procedure on 198 child protection orders 48 Children’s Koori Court 40, 50, 809 Commonwealth Ombudsman phone
number 1084 constitutional recognition 6 Consumer Affairs Victoria resources 728 County Koori Court 20, 29 cultural heritage management plan 1024–5 definition 201 Djirra (legal service) 89, 166, 306 Elizabeth Morgan House Aboriginal
Women’s Services 167 First Nations Legal and Research Services
9, 12 First People’s Assembly 7 forensic procedures 191 heritage protection 1024–5
restorative justice 1039–40 Indigenous corporations 614–16 knowmore legal 389 Koori community engagement officers 16 Koori Court 13, 15, 809 Koori Family Violence and Victims
Support Program 300 Koori Help (CALC) 728 Koori Helpline (CAV) 728 legal aid 62, 63 mental health information sharing 846 National Indigenous Consumer Strategy
728 native title 7–10 Neighbourhood Justice Centre (NJC) 40
police, complaints about 1143
police interviews 180
prisons, Aboriginal Liaison Officer 226
sexual offences against 164
treaty legislation 6–7
VCAT Koori engagement team 500
Victorian Aboriginal Health Service 389,
850
Victorian Aboriginal Legal Service 62,
71, 92, 728
VOCAT Koori List Registrar 167
wildlife, rights and interests in 1044
Aboriginal Family Violence Prevention
and Legal Service see Djirra
Aboriginal heritage protection 1024–5
Aboriginal law 7–10
absolute privilege 1011
access to premises 784, 989, 1005
AS 1428 784
Building Code requirements 784
disability discrimination 784, 989, 1004
Disability Standards 784, 986, 1005
educational facilities 783
employment 783
public premises 989
unjustifiable hardship 783, 784
workplace 783
access to transport 784, 1005
Accident Compensation Conciliation
Service 946
accommodation
age discrimination 1005
aged care see aged care
disability, people with 783–4, 987
discrimination 783–4, 987, 989
family violence victims 304–5
tenancy see tenancy
acquisition of property on just terms 6
Act of Grace scheme 342
Action for More Independence and
Dignity in Accommodation
(AMIDA) 791
Action on Disability within Ethnic
Communities (ADEC) 791
Activist Rights website 1045, 1052
Acts of Parliament 2–3, 10
amendment 3
citation xi
federal register of legislation 79
finding 10–11, 78–9
inconsistent federal and State laws 2–3, 5
interpretation 2–3
legal challenges 2 overruling judge-made law 4 reading 11 repeal 3 unconstitutional 2, 5 websites 11 adjourned undertaking (good behaviour
bond) bail, ‘sentence’ for purposes of 207 Children’s Court 43 Commonwealth offences 37 conditional 32, 34 contravention 34–5 contribution conditions 34 criminal record 240, 242 drug offences 144 fine default 122, 124 intellectually disabled defendant 37 property damage offence 1050 section 76 bond 144 with conviction 34 without conviction 32, 34, 240
drug offences 144 young offenders 43 adjournment of proceedings bail extension 212 bail hearing 199 Children’s Court 41
deferral of sentencing 41
interim accommodation order
47–8
legal representation, to obtain 40 criminal matters 73, 84, 85 diversion program, to take part in 36 enforcement warrant hearings 123, 124 environmental matters, to resolve 1040 failure to prepare documents 78 individual support plan, to prepare 37 summary case conference, for 217 administration of affairs see guardianship
and administration administration of estate see estates administrative action Cth Ombudsman investigation 1085 definition 1085, 1088 Vic Ombudsman investigation 1088 Administrative Appeal Tribunal (Cth)
22, 23 appeal from 23 Centrelink decisions, review of 23 child support review 272 contact details 29, 86, 343, 407, 1137 costs 85 decisions reviewable by 23 duty lawyers 65, 94 freedom of information reviews 23, 1127,
1131 General Division 23 legal aid 65 Migration and Refugee Division 23 Migration Review Tribunal merged with
23 NDIS reviews 781 Refugee Review Tribunal merged with 23 self-representation 77, 85 social security appeals 291, 339–42 Social Services and Child Support Division
23, 85, 275, 343 SSAT merged with 23 taxation reviews 403 website 29, 86, 275, 340, 343, 403, 407 admissions to police 181 adoption 49, 267, 287–8 changing child’s name 311 child protection cases 49 consent 287
both parents 287
court dispensing with 287 de facto couples 287–8, 290 death of adoptive parent 290 DFFH
child protection cases 49
placing child for adoption 49 domestic partner, by 288 father’s consent 287 name of child 311 orders 288 parental leave 331–2 parental responsibility 267, 288 paternity not established 287 permanent care order 49 same-sex couples 276, 288, 290 surrogacy, child born by 279, 288 Adult Parole Board of Victoria 225 challenging decision of 225 contact details 238 discretionary powers 225 interstate transfer of prisoner on parole
228 parole decisions 225 Serious Violent Offender or Sexual
Offender (SVOSO) Division 225 advance care directives (ACDs) 857–8 advocacy and advice 797, 798 capacity to make 857 changing 857 disputes about 857 instructional directive 857 mental illness, treatment for 857 resources 859 values directive 857 witnessing 857 Advance Care Planning 859 advance statement of preferences
824–5 advocate helping with 822, 823 authorised psychiatrist taking account
of 825 decision-makers taking account of 825 DoH form 825 reasonable steps to give effect 824 treatment not according with 827 adversary system 78
adverse possession 585
common property not subject to 608
fencing dispute 585
advertising
bait advertising 526, 701
discriminatory 991, 1003, 1004
house, selling 551
leafleting 1051
political material 1051
postering 1051
advice directory 88–94
advocacy 796
definition 796
disability see disability advocacy
Public Advocate see Office of the Public
Advocate
Self Advocacy Resource Unit 794, 802
AED Legal Centre 88, 791, 799, 801
affidavits 27–8
divorce, evidence by 259
oath or affirmation 27
service, of 259
witnessing 28
affray 1050
age discrimination 889–91, 1005
complaints 890–1, 894
direct/indirect 889–90
employment 890, 1005, 1072
legislation 889
permissible 993, 1005
positive discrimination 1005
what is 889–90
Age Pension 314–15
assets test 318
blind person 315, 317, 318
eligibility 314–15
income test 317
portability 336
rate 315
Rent Assistance 315, 329
residency requirements 315
Seniors Health Card 335
taxation 337
Work Bonus 317
aged care
assets for care arrangements 884–9
abuse, potential for 884, 886
Centrelink implications 884, 887
failure of, recovery of funds 886
family home as security for loan 884, 886
granny flat arrangements 884, 886
independent legal advice 885
loans and gifts to family 887
planning for breakdown of 884–5
purchasing property with adult child
884, 885
redress for failed arrangements 886
Seniors Rights Victoria (SRV) advice
booklets 885
sharing home with adult child 888–9
tax implications 884
Care Finders 893
complaints 893
contacts 893–4
criminal conviction and employment in
248
My Aged Care 894
selling home to go into 893 Aged Care Quality and Safety
Commission 893 aiding and abetting drug offences 139, 143, 144, 151 Airbnb 466 alcohol see drugs and alcohol driving offences see driving offences alcohol exclusion order (AEO) 32, 35 community corrections order conditions
33 exemption or variation 35 procedure 35 alcohol interlock devices 655 alibi 181 allowances see social security alternative dispute resolution arbitration see arbitration mediation see mediation AMIDA (housing advocacy) 791 Amy Gillet Foundation 670 Anglicare Victoria Bairnsdale 392 Bendigo 392 Box Hill 389 Echuca 393 Fitzroy 391 Kyneton 393 Lalor 390 Maryborough 393 Mildura 393 Morwell 393 Preston 391 Warragul 394 Werribee 392 Wonthaggi 394 Yarraville 392 Animal Law Institute 88 animals 587–9 Aboriginal rights in relation to 1044 assistance dogs 589, 986 barking dogs 579, 588 bicycle riding with dog 663 cats 587, 588 dangerous dogs 588 dog attacks 588 dog infringement notices 589 dogs 587–9 family violence includes injury to
293 found at large 587 guide dogs 589–90 menacing dogs 588 minor, owned by 587 naturally dangerous animals 587 nature protection laws 1043–4 neighbour disputes 579, 587–9 nuisance 579, 580, 588 responsibility of owners 587 restricted breed dogs 588 scienter 587 straying onto highway 589 trespass 589 annual leave 1056 Appeal Costs Board 980–2 civil matters 980, 981 claims procedure 981 contact details 982 costs that can/can’t be reimbursed 982
payments 982
solicitor and counsel fees 982
witness expenses 982 criminal matters 980–1 discontinued proceedings 981 eligibility for reimbursement 980 indemnity certificates 980 rejection of application 982 appeals 3 AAT see Administration Appeals Tribunal abandoning 20 application for leave 19–20 bail decision 212 bail pending 20, 212–13 Children’s Court, from 45 consumer disputes in VCAT 726 conviction, against 20, 21 costs, reimbursement of 980–2 County Court, from 20 County Court, to 19–20 Court of Appeal 20 criminal proceedings 215 divorce proceedings 263 driver disqualification 651 EPA Victoria decisions 1036 Family Court 263 family law proceedings 263 Federal Circuit and Family Court, from
22, 263 Federal Court 22 fresh evidence 3 High Court, to 22, 263 immigration see immigration appeals income tax assessment 402–4 infringement system decision 128 intervention order 297 leave to appeal 19–20 legal advice before commencing 20 Magistrates’ Court, from 19–21 notice of 19–20 notice of abandonment 20 planning decisions 1026 question of law 21 rehearing 19 sentence, against 20
Children’s Court 45 social security see social security appeals stay of sentence pending 20 Supreme Court, to 20–1
criminal trial 20, 21
Magistrates’ Court, from 21
VCAT, from 23 taxation appeals 402–4
payment of tax pending 404 tenancy disputes 531–3 time limits 3 transport accident compensation 937 tribunal, from 23 undertaking to prosecute 20 VCAT, from 23, 726 APRA AMCOS 762, 764, 766 Ararat Child and Family Services 392 arbitration consumer disputes 716 debt disputes 354 Magistrates’ Court 17–18 unfair dismissal claim 1069
ARC Justice
Goulburn Valley Community Legal Centre
88
Loddon Campaspe Community Legal
Centre 88
architects 565
armed robbery
County Court jurisdiction 19
DNA sample offence 187
forensic sample offence 190
search without warrant 174
serious indictable offence 174
arrest 172–9
bail, person on 175, 195, 210
behaviour on 179
charging of accused 216
children 193
citizen’s 176, 1052
conduct on 179
debtor failing to attend examination
363
detention 177
driving offences 651
extradition 175
family law injunction, breach of 261
fine default 34, 103, 116
fingerprints, taking 172
firearms, use of 176–7
force, use of 176, 1052
forensic procedures on 172
informing suspect of reason 175
infringement warrant, non-compliance
with 98
infringements procedure 103
interrogation see police interviews
knowing your rights 172
law dealing with 172
method 175
name and address, giving 172, 179
parenting orders, breach of 268
personal search on 177–9
private security guards 1052
protesters 1047
release without bail 173
remand in custody 216
resisting 1050
rights and obligations on 172
search on 177–9
self-incrimination, privilege against 172,
180, 191
taking into custody 173, 177
terrorism suspect 175, 177
unlawful 173, 179, 1138
unreasonable delay in taking before court
198
warrant 175
family violence 296
without warrant 173–4
breach of injunction 302
breach of intervention order 297
Commonwealth offences 174
discretion of arrestor 173
escape from legal custody 174
family violence 174, 297, 302
found committing offence 173
indictable offence 173, 174
summary offence 173
young offender 193 arson causing death DNA sample offence 187 forensic sample offence 190 young offender 39, 44 Arts Law Centre of Australia 766 assault and battery emergency worker 1049 Magistrates’ Court jurisdiction 15, 17 police
assaulting 1049
complaint against 1138
suing in tort 1146 protests 1049, 1051 victim impact statement 36–7 victims’ assistance see victims of crime
assistance assault, sexual see sexual offences assessable income see income tax Assessment and Referral Court (ARC)
List 37, 791, 807–8 CISP, collaboration with 807, 808 contact details 791 defendants with disabilities 37, 807–8 eligibility 808 not guilty pleas 37 process 808 referrals 808 website 37, 791 assisted reproductive treatment (ART) access to 276, 278–9 artificial insemination (AI) 283 central donor registry 287 child protection order check not required
278 child support for child conceived by 270 criminal record check not required 278 DHHS Assisted Reproductive Treatment
Policy Manager 292 discrimination 276 dispute between parents and donor 284 parentage 278, 280–4
disputed 284, 286
presumptions 278, 283–4 parenting presumptions 283–4 registration of birth of child 278, 286 same-sex parents 276, 278, 283
non-birth mother as parent 283 sperm donor 280–2
child support 289
parentage 280–2, 286–7
parental responsibility 279, 284
parenting orders, seeking 280–2
registration of name 278, 286–7 surrogacy see surrogacy Victorian Assisted Reproductive
Treatment Authority 292 Association for Children with a Disability
(ACD) 791, 796 Association of Employees with a
Disability (AED) 88 Legal Centre 88, 791, 799, 801 associations see also community organisations incorporated see incorporated associations unincorporated 611–12 Asylum Seeker Resource Centre (ASRC)
88 asylum seekers public transport fines 105 Refugee Legal 91 attachment of debt 362–3 enforcement of fines by 114–15 enforcement of judgment debt by 362 garnishee order 363 social security debt 338 attachment of earnings 361–2 bankruptcy and 366 child support enforcement order 274 debtor, action by 361 enforcement of fines by 114–15 enforcement of judgment debt by 361 hearing of application 362 Magistrates’ Court General Rules 361 order for 352 suspension of order 362 variation of order 362 Attorney-General Charter of Rights intervention in proceedings about 1001 family law proceedings, intervention in 261, 262 auction consumer guarantees not applicable 705 internet 705, 745–7 sale of house by 551, 556 appointment of person to bid 556 choice of private treaty or 551, 556 conduct, regulation of 556 contract 556, 557 cooling-off rights not applicable 556 exclusive auction authority 551 power of attorney 556 warrant, goods seized under 360 AusCycling Victoria 670 AustLII 11 Australian Business Number (ABN) 406 application for 406 charities 618 community organisations 621 entitlement to 406 online companies 744 online registration 406 search 745 VCAT order in company name 723 Australian Charities and Not-for-Profits Commission (ACNC) 610 contact details 627 registration of charities 610, 617 registration of PBIs 618 regulation of charities 617 reporting requirements 612, 618, 623, 624 website 614, 618, 623, 627 Australian Commonwealth Government website 11 Australian Communications and Media Authority (ACMA) 750, 1112 contact details 1014, 1113 internet content complaints 749 internet content regulation 748 internet gambling information 740 privacy standards 1099, 1112 telecommunications codes registered with 1112 website 740, 748, 750, 1113 Australian Community Support
Organisation 238 Australian Competition and Consumer
Commission (ACCC) ACL administered by 688 advice on consumer laws 713 Consumer Data Right regulated by 1113 contact details 387, 703, 713 debt collection guidelines 338, 461, 702 Digital Platforms Inquiry 1096 internet complaints to 747, 750 SCAMwatch 751 website 387, 687, 703, 747, 750 Australian Constitution see Constitution Australian Consumer Law (ACL) administration by ACCC and CAV 688 application 688–9 asserting right to payment 701 bait advertising 526, 701 charities and not-for-profits, ACCC guide
for 621 clarity in pricing 700 Competition and Consumer Act 2010 Sch 2
704 component pricing 700 consumer, definition 705, 721 consumer disputes 720 consumer guarantees see consumer
guarantees consumer protection provisions 688–97 consumer’s rights, no exclusion of 706 contracts illegal under 682 disputes under see consumer disputes excessive surcharging 700 finance agreements 712–13 financial services excluded 688 fundraising activities 620–1 gifts and prizes, offering 701 goods and services regulated by 688–9 goods, definition 705 harassment and coercion 702 law of Victoria, as 720 lay-by transactions 701 linked credit provider 712 manufacturer, definition 705 manufacturer’s liability 704, 711–12 minimum standards for goods and services
704 misleading and deceptive conduct 345,
642, 678, 688, 689–90 misrepresentation 641–2, 690 motor vehicle sales 641–2 multiple pricing 701 passing off 771 pricing 700–1 proof of transaction 702 pyramid selling 701 referral selling 702 renter, compensation claim under 526 scope 688–9, 704–5 services, definition 705 states, application in 688 supplier’s liability 709–10 supply, definition 705 tenancies 526 trade or commerce, meaning 705 trade practices regulated by 688 unconscionable conduct 642, 681, 688,
690–4, 720 unfair contract terms 642, 681, 688, 694–7,
720 unit pricing 700 unsolicited consumer agreements 697–700 unsolicited credit/debit cards 701 unsolicited goods and services 701 unsolicited sales practices 697–700 wrongfully accepting payments 701 Australian Consumer Law and Fair Trading
Act 2012 (Vic) 688, 720 consumer and trader disputes 720, 721 disputes under 688, 720 fair debt collection provisions 702 Fair Trading Act replaced by 720, 721 unfair contract terms 720 VCAT jurisdiction under 720 Australian Copyright Council 766 Australian Council of Trade Unions
(ACTU) 1065, 1074 Australian Council on Children and the
Media (ACCM) 750 Australian court system 2, 13–23 adversary system 78 Commonwealth courts 13, 14, 21–2 hierarchy 13, 14 jury see jury State courts 13–21 tribunals 13, 22–3 Australian credit licence 425 credit activities 425 credit assistance 425–6, 451 dispute resolution procedure 426 finance brokers 451 intermediaries 426 obligations of holder 426
disclosure 428–9
professional indemnity insurance 426
responsible lending 426–8, 445 Australian Criminal Intelligence
Commission 240 Australian Current Law 11 Australian Customs Service 747 Australian Cybercrime Online Reporting
Network (ACORN) 742 Australian Defence Force see defence
forces Australian Domain Administrator (auDA)
740, 751 Australian eSafety Commissioner 750, 751 cyberbullying investigations 750 internet content complaints 750 Online Content Scheme 750 website 750, 751 Australian Financial Complaints
Authority (AFCA) 716, 730, 962 car insurance disputes 970 car sale complaints 644 complaints to 962 consumer disputes 713, 730 contact details 387, 419, 431, 452, 462,
644, 713, 730, 963, 970, 1125 credit disputes 420, 462 credit reporting complaints 456 determinations 962 insurance disputes 962 jurisdiction 716, 962 negotiation and conciliation 962 Ombudsman services replaced by 419, 716, 730 privacy complaints 1125 superannuation complaints 415, 418, 716 review of insurer’s decision 419 review of trustee’s decision 418, 419 Superannuation Complaints Tribunal replaced by 716 Australian Financial Security Authority (AFSA) 367 administration of bankruptcy law 365, 367 bankruptcy procedure 379–82 contact details 387 debt agreement procedure 384–5 Official Receiver (AFSA) 367, 370, 379, 382, 384 Official Trustee in Bankruptcy (AFSA) 367 website 348, 365, 367, 379, 386, 387 Australian Health Practitioners Regulation Agency (AHPRA) 730, 876, 878 complaints to 730, 841, 876, 878 contact details 730, 850, 879 functions 876 supporting registration boards 878 Australian Human Rights Commission (AHRC) age discrimination complaints 890–1 complaint form 984 complaints to 984, 1002–3, 1005 contact details 751, 792, 894, 1006, 1148 disability related complaints 792, 801 discrimination complaints 249, 792, 890–1, 984, 1002 court proceedings where unresolved 1003 procedure 1002–3 spent convictions 249 Federal Discrimination Law 2016 1002 human rights and technology inquiry 1096 human rights inquiries 1005 police, complaints against 1143, 1148 prisoners complaints to 237 corresponding with 231 racial discrimination complaints 739 sexual harassment complaints 163 termination of complaints 1002–3 UNICCPR, monitoring compliance with 1093 website 163, 751, 894, 984, 1002, 1006 workplace discrimination inquiries 1006 Australian Information Commissioner see Office of the Australian Information Commissioner (OAIC) Australian law common law 3, 10, 11 constitutions 4–5 finding 10–12, 78–9 inconsistent federal and State laws 2–3, 5 judge-made law 3–4, 10, 11 online information 11 Parliament-made law 2–3, 10 precedent 3–4, 10 sources of 2–4 websites 11 Australian Law Reform Commission 10 Australian Law Reports 11 Australian Legal Information Institute
(AustLII) 11 Australian Legal Monthly Digest 11 Australian Press Council 1014 privacy standards 1099 Australian Privacy Commissioner see
Office of the Australian Information
Commissioner (OAIC) Australian Privacy Principles (APPs) 742,
1096–1105 access to information 1104 anonymity 1101 APP entity 1098 application 1098 breach 1099–100
notifying Information Commissioner
1100 collection of personal information 1101 complaints of breach 1113 correction of information 1104 cross-border disclosure 1103 direct marketing 1102–3 disclosure of personal information 1102 dispute resolution 1100 employee records exemption 1098 enforceable undertakings 1099 enforcement 1099–100 exemptions 1098–9 freedom of information and 1103, 1104,
1108 government-related identifiers 1103 guidelines 1097 hospitals and health services 871 insurance, application to 963 internet privacy 742 IPPs replaced by 1097 journalism exemption 1099 management of personal information
1101 non-business situations 1098 notifiable data breaches 1100, 1109 NPPs replaced by 1097 permitted general situation exception 1099 personal information 742, 1096, 1097 political exemption 1099 Privacy (Australian Government Agencies
– Governance) APP Code 1099 public interest determinations 1099 quality of information 1103 security of information 1104 small business exemption 1098 state of emergency/disaster exemption
1099 tax file numbers and 1109 use of personal information 1102 Australian Register of Trade Marks 773 Australian Registrars National Electronic
Conveyancing Council (ARNECC)
562 Australian Retail Credit Association 1108 Australian Securities and Investments
Commission (ASIC) business name search 745, 775 company search 723, 775 consumer credit regulation 345, 420 consumer law advice 713 contact details 345, 387, 431, 462, 627,
713, 776, 963 credit law, guidance on 420 credit provider regulatory guide 427 crowd funding guidelines 750 debt collection guidelines 338, 461 ePayments Code administered by 744 insurance disputes 959, 962–3 MoneySmart website 387, 388–9 Register 775 standing to apply to court 430 website 420, 431, 627, 713, 745, 776 Australian Taxation Office (ATO) 395 business infoline 405 contact details 407, 419, 562, 627, 914 data matching 1109 not-for-profit organisation enquiries line
620 publications 395 tax file numbers 1109 tax guides on website 395 website 338, 395, 399, 610, 618, 914 Australian Trade Mark Search 773, 775 Austudy 318–19 activity test 319 eligibility 318 Health Care Card 334–5 multiple entitlement exclusion 319 participation failure 319 rate 319 taxation 337 autopsies 875–6, 918 Bacchus Marsh Child and Family
Services 392 bail 195–213 Aboriginal applicant 201, 207
COVID-19 and 207
exceptional circumstance 207
refusal, procedure on 198 accused already on bail 195 appeal against orders 212 appeal, pending 20, 212–13 application for 199
child 198, 201
considerations 199–201
contested 201
hearing 197, 201
prohibition on publication of
information about 202
time for making 199
vulnerable applicant 198, 201 arrest of person on 175, 195, 210 Bail Act 1977 (Vic) 195
2017 amendments 195 bail justices 28, 196, 210–11 bond 196 Charter of Human Rights and
Responsibilities 209–10 children 41, 45
application by 201, 206
bail hearing 198
compelling reason, 208
exceptional circumstance 206
refusal, procedure on 198 concept of 195 conditions 196–7, 210
breach of 197, 209, 210
conduct condition 196, 210
duty to comply 210
infringement notice for breach 210
notice of 202
reasonableness 197
variation 212 considerations 199–201 contested application 201 co-offenders, where 200
parity of sentences 206 County Court 197–8 court, grant by 195, 197–8 COVID-19 and 196, 204, 205
exceptional circumstances 204, 205, 207 custody, applicant in 200 decision-makers 196 deferral of decision if accused intoxicated
196 delay as exceptional circumstance 204
COVID-19 and 196, 204 determination 201 driving offences 651 drug offences 140
exceptional circumstances 140, 204 duty of bailed person 210–11 evidence in hearings 201 exceptional circumstances 140, 203–7
Aboriginality 207
applicant’s age or health 206
child applicant 206–7
concept of 203
COVID-19 and 204, 205, 207
delay 204
drug rehabilitation/treatment 206
financial hardship 205
grant only by court where 196
hardship caused by detention 205
likely sentence 205
need to prepare defence 206
onus of proof 203
parity 206
schedule 1 offences 202
serious offences 202
strength of Crown case 204–5
surrounding circumstances 203–7
willingness to accept stringent
conditions 205 extension 212 failure to appear, offence 210 family violence considerations 201 forms of 196–7 further application after refusal 199 general rule 202 hardship caused by detention 205
COVID-19 and 205 hearings 201, 212 indemnifying surety 211 jury service disqualification 24 Magistrates Court 197, 212–13 matters to be considered 199–201 minor offences 198 murder 203 notice of conditions 202 opposition to 201 own undertaking 196 parity of sentences and 206 pending appeal 20, 212–13 police
grant by 198
limits on grant by 198
opposition by 201
refusal of bail by 198
remand power 196
presumption against 202
exceptional circumstances 202–7
‘show compelling reason’ test 202,
207–8
presumption in favour of 195, 199, 202
presumption of innocence and 195
procedures 199–201
protesters 1047–8
refusal 202–9
Aboriginal applicant 198
appeal against 212
child applicant 198
exceptional circumstances 202–7
further application after 199
general rule 202
grounds 202–9
insufficient time to obtain information
209
police, by 198
serious offences 202
‘show compelling reason’ test 202,
207–8
unacceptable risk 202, 208–9
uncertain if victim will die or recover
209
vulnerable adult 198
release of accused on 195
reverse onus 195
revocation of orders 212
schedule 1 offences 202
schedule 2 offences 202, 207–8
security 196, 211
serious offences 195
exceptional circumstances 202–7
presumption against bail 202
‘show cause’ test (former) 202
‘show compelling reason’ 196, 202, 207–8
concept of ‘compelling reasons’ 208
schedule 2 offences 202, 207–8
surrounding circumstances 208
suppression orders 202
Supreme Court 197–8
surety 196, 211
surrounding circumstances 203–7
compelling reasons and 208
timing of application for 199
treason 203
unacceptable risk 203, 208–9
unreasonable delay in taking before court
198
variation of orders 212
vulnerable applicant 198, 201
compelling reason, 208
refusal, procedure on 198
what is 195
who can grant 196
young offender 41, 45
bail justices 28, 196, 210–11
bait advertising 526, 701
Ballarat and Grampians Community
Legal Service 88
Ballarat Child and Family Services 392
bank accounts
bankruptcy 369–70
closing account 369, 370
freezing account 370
keeping some money 369
withdrawing money before 370 banking Code of Practice 420, 433, 435–6, 460–1 complaint bodies 716, 730 credit contracts see credit contracts Customer Owned Banking Code of
Practice 420, 461 ePayments Code 458–9, 744 Hayne Royal Commission 952–3, 955, 963 industry codes 460–1 mortgage lenders 547 unauthorised transactions 458–62 Banking Code of Practice 420, 435, 460–1 application 435 chargebacks 460 credit disputes 461 good industry practice 435, 460 guarantees, application to 433, 435–6 unauthorised transactions 460–1 bankruptcy 365–87 act of 380 administration of law 367 advantages 365–6 advice before filing for 348, 366 alternatives to 383–6 annulment 382 Australian Financial Security Authority
(AFSA) 365, 367, 387
bankruptcy procedure 379–82
debt agreement procedure 384–5
Official Receiver 367, 370, 379, 382, 384
Official Trustee 367
website 348, 365, 367, 379, 386, 387 automatic discharge 382 bank accounts 369–70
closing or freezing 369, 370
withdrawing money 370 bankruptcy notice 380
extension of time for compliance
380–1
failure to comply 381
instalment order prior to 356 Bankruptcy Regulations 365 businesses, not available to 367 Centrelink debts 376–7 children 367 companies, not available to 367 contacts 387 contesting creditor’s petition 381 contracts 677 contributions from bankrupt’s income
373–4
actual income threshold amount 373
failure to pay 374
supervised account regime 374
variation on hardship grounds 373 credit report 366, 453 creditor’s petition 365, 380–1
contesting 381 criminal offences 379 debt agreements 383–6 debtor’s petition 365, 379–80
declaration of intention to present 380
documents to be completed 379
filing documents 379 debts, effect on 374–8
Centrelink debts 376–7 compensation orders 377–8 court fines and penalties 374, 377 debts not wiped by bankruptcy 374 deceased estate 908 fraud 374, 377, 378 friend or relative as guarantor 375 friend or relative, to 375 guaranteed debts 375 HELP debts 374, 378 incurred after bankruptcy 374 joint debts 378 maintenance/child support 376 mortgages 369, 371, 375 non-provable debts 374, 375 provable debts 374 rent 378 restitution orders 377–8 secured debts 374–5 student loans 374 tax debts 376 telecommunications 378 unliquidated damages 374, 375–6 utilities 378 deceased bankruptcy 908 dependant/s of bankrupt definition 373 income threshold amounts and 373 disadvantages 366 discharge 382–3 automatic 382 bankrupt’s obligations after 382–3 objection to 382 divisible property 366, 368 market value 368 vesting in trustee 367 end of 382–3 examination in relation to 381–2 section 77 examination 381 section 81 examination 381–2 extension to 5 years 382 extension to 8 years 382 Federal Circuit and Family Court 367, 372 Federal Court jurisdiction 22, 367 filing for 348, 379 financial counselling 74, 366, 388–94 forced 365 foreign citizens 367 gambling debts 366 guaranteed debts 375 guarantor 375, 435 house and land 371–2 Defence Service Homes Mortgage 372 jointly owned 371, 372 mortgaged 369, 371, 375 protected money, bought with 372 sale of 371 household goods and furniture divisible property, whether 368, 371 security over 375 income of bankrupt 373 actual income threshold amount 373 annual statement 374 contributions to trustee from 373–4 supervised account regime 374 Inspector General in Bankruptcy 367 insurance cancellation of policy 366, 371 divisible property 368 life insurance policies 368
payment of claims 371
refusal of claims 371
refusal to insure 366, 371
involuntary 365, 380–1
joint debts 378
jointly owned property 368, 371, 372
jury service disqualification 24
legal capacity of bankrupts 677
minors 367
mortgages, effect on 369, 371, 375
National Personal Insolvency Index 366,
383
non-bankrupt spouse
contribution to purchase of property
372
jointly owned property 368, 371, 372
property in sole name of 372–3
property transferred to 372–3
selling property to 371
non-divisible property 368
non-provable debts 374, 375
offences 379
Official Receiver (AFSA) 367, 370, 379,
382, 384
Official Trustee in Bankruptcy (AFSA) 367
options for managing debt 366–7
overseas travel 378
Part IX debt agreements 383–5
Part X insolvency agreements 385–6
passport, surrendering 378
penalties for offences 379
personal insolvency agreements 385–6
power of attorney revoked 863
presumption of insolvency 373
prior prosecutions, record of 379
procedure 379–82
property of bankrupt 368–73
acquired during bankruptcy 368
antiques 369
awards 369
bank accounts 369–70
compensation and damages 368, 370
divisible property 368
government grants 368
house and land 371–2
household goods and furniture 368,
370, 375
income-producing 368
insurance policies 368, 371
jewellery 369
jointly owned 368, 371, 372
market value 368
mortgaged car 369
mortgaged property 368, 369, 371, 375
motor vehicles 368, 369, 370
non-divisible property 368
retirement savings account 368
superannuation 366, 368, 370, 414–15
trophies 369
vesting in trustee 367, 368
property of non-bankrupt spouse 372–3
jointly owned 368, 371, 372
protected money 372
house bought with 372
provable debts 374, 375
not wiped by bankruptcy 374
public examination 381–2
purpose of 366
record of 366 secured debts 374–5
creditor’s right to sell security property
374
trustee’s right to sell security property
375 sequestration order 380 statement of affairs 381 superannuation
contributions after bankruptcy 370
contributions before bankruptcy 370
divisible property, whether 368, 370
protected payments 366 supervised account regime 374 tax debts 376 tax refunds 376 trustee
AFSA as 367
challenging claim to equity in property
372
claim to equity in property 371
contributions to 373–4
Official Trustee in Bankruptcy 367
power to sell property 371
private 367
property vesting in 367, 368
right to sell security property 375 types of proceedings 365 unliquidated damages debts 374, 375–6 voluntary 365, 379–80 what is 365 who can be made bankrupt 367 workers compensation where employer
bankrupt 948 Banyule Community Health, Heidelberg
391 barristers see lawyers Barwon Community Legal Service 88, 895 Barwon Disability Resource Council 792 Basics Card 333 behaviour change programs drink-driving and drug-driving offenders
655 Bendigo Family and Financial Services
392 Shepparton 393 bereavement benefits 924 bereavement allowance, end of 314 portability 336 taxation 337 besetting 1049 bestiality 155 Better Place Australia 264, 389, 894 Broadmeadows 390 Cheltenham 894 Elder Abuse Prevention Service 894 Fitzroy 391 Geelong 393 Greensborough 391 Wyndham Vale 392 BetterHealth website 859 Bicycle Network (Victoria) 670 bicycles 660–71 accidents 670 aggression towards cyclists 670 bicycle carriers 667 bicycle lanes 664, 666 bicycle paths 667 bicycle storage areas 664 bicycle zones at intersections 664 careless riding 667 children as passengers 663 contacts 670–1 crossings 665 cycling organisations 670 cyclist, definition 662 dangerous riding 667 definition 660 dog, riding with 663 ‘dooring’ 669 drunk riding 667 electric bicycles 661 failure to stop after accident 667, 670 footpaths, riding on 665, 666 general road rules 669–70 giving way 669 groups, riding in 664–5 helmets 662–3 hook turns 664, 666 keeping left 663 minimum distances for vehicles passing
665 mobile phones 663 overtaking 665 passengers 663 penalties for offences 660 pets, riding with 663 power-assisted pedal cycle 661 proper way of riding 663 protected intersections 666 regulation of cyclists 660 reporting accidents 670 rider, references to driver include 662 riding, references to driving include 662 Road Rules 660–70 roadworthiness 662 safe distances 663, 665 separated footpaths 666 serious traffic offences 667 shared paths 666 signalling 664 specific road rules 662–7 stop signs 669 storage areas 664 traffic hazard, causing 665 traffic signals 669 trailers 663 trams, stopping near 669 turning 664 bigamy 258 bill of costs see lawyers’ costs Bills 2 bills of exchange 424 binding over 304 biometric information 1098 Births, Deaths and Marriages (BDM)
Registrar adoptions 287
consent of registered father 287 birth, registration of 286–8
ART, child conceived by 278, 282,
286–7
changing child’s name 310–11
donor-conceived child 278, 282
establishing parentage 284, 285
father unknown 286
joint responsibility 286
name 282, 286, 310
paternity, establishing 284–5
surname of child 282
surrogacy, born by 286–7
Births, Deaths and Marriages Victoria 292,
308–12
change of name 282, 308–12
child’s name 282, 310–11
changing 310–11
de facto relationship 282
contact details 292, 312, 924
death certificate 919
death, registration of 919, 923
refusal of access to register 923
review of decisions 923
undertaker’s certificate, sending to 923
Births, Deaths and Marriages Victoria
308–12
contact details 292, 312, 924
refusal of access to register 923
registrar see Births, Deaths and Marriages
(BDM) Registrar
website 282, 312
Blind Citizens Australia (BCA) 792
blind persons
Age Pension 315, 317, 318
Disability Support Pension 316, 317, 318
jury service 24
representative organisation (BCA) 792
blood donations 873–4
blood transfusions 873–4
body samples see forensic procedures
body worn cameras (BWCs) 1140–1
Brain Injury Matters (BIM) 792
breach of contract 685–7, 715
see also consumer disputes
alternative dispute resolution 716–17
anticipatory breach 685
claim procedure 722–6
Consumer Affairs Victoria, complaint to
727–9
consumer credit 716
consumer guarantees 709–10, 720
consumer remedies 715–18
court remedies 715–16, 717–19
damages 686, 717–18, 722
employment contract 1055, 1066–7
goods and services 709–10
Ombudsman services 716–17
prohibition of penalties 719
remedies 686, 715–19
repudiation 686, 687
rescission 717, 722
restitution 722
self-help 715
specific performance 686, 718, 728
termination of contract 686, 687
tied credit contract 448
tribunal remedies 715–16, 719–27
VCAT Civil Claims List 715, 719–27
VCAT orders 721, 722
workplace agreement 1055, 1066
breach of statutory duty 927, 949
Brimbank Melton Community Legal
Centre 89
Broadmeadows Uniting 390 building access see access to premises complaint bodies 716 contracts see building contracts copyright in 753, 764 disability access 784 domestic see houses – building and
renovation inspection 553–4 VCAT cases 23 Building Code of Australia 784 building contracts 566–70 caveats 567 completion 571 contingency sums 568 cooling off period 566 cost escalation clauses 567 delays 569
liquidated damages 569 deposit 567 disputes 572–3, 727
avoiding 572
resolving 572–3 drawings/plans 566 ending 571–2 extensions of time 569 foundations data 568 GST 567 home warranty insurance 566, 570–1 implied warranties 566–7 important provisions 568 intellectual property 568 legible copy 567 major domestic building work 568
termination 571
terms 568–70 price variations 569 prime cost items 567 progress payments 570 provisional sum 567 specification 566 standard form contracts 566 termination 571–2 terms 566–70 two copies, requesting 566 variations 569 building permits 563, 564, 565, 566 building surveyors 564–5 bullying cyber-bullying 742, 750 sexual harassment and 163 workplace 163, 1073, 1079 burglary forensic sample offence 190 Magistrates’ Court jurisdiction 15 protesters 1051 Business Activity Statement (BAS) 399 Business Council of Co-operatives and
Mutuals 617 Business Licensing Authority (BLA) 729 contact details 562, 729 conveyancer licensing 545 estate agent disputes 561 estate agent licensing 551 licence applications 729 online public register 545 privacy protection 1124 services offered by 729 business names 769 AISC Register 775 search 745, 775 trade marks distinguished 769 buy-now-pay-later arrangements 425, 701 buying a car see motor vehicles – buying buying a house see houses – buying or selling Cairnmillar Institute 264 campaigning see community activism capacity see legal capacity car see motor vehicle accident see motor vehicle accident buying see motor vehicle – buying insurance see motor vehicle insurance caravan park notice to leave 510–11 compensation where no reasonable grounds 511 Residential Tenancies Act 464, 466 residents 464, 466 Care Finders 893 Carer Allowance 327–8 Carer Payment and 316 child over 16 327 child under 16 327, 328 Disability Care Load Assessment (Child) Determination 328 disabled child, definition 328 eligibility 327 Health Care Card 334 portability 336 rate 328 Carer Payment 315–16 assets test 318 Carer Allowance and 316 disabled adult 315 disabled child/children 315 eligibility 315–16 income test 317 portability 336 rate 316 Rent Assistance 316 taxation 338 carer’s leave 1056 carjacking aggravated, young offender 39 DNA sample offences 187 CASA see Centres Against Sexual Assault (CASA) case direction notice 217 case law 3–4, 10, 11 Case Management Review Committee (CMRC) 225, 227 Casey North Community Information and Support Service 391 CatholicCare Victoria 264 cats see animals cautions drug offences 132 instead of fine 96, 98, 105, 111, 112 police cautioning program 42 young offenders 42 caveat emptor 553 caveats builders 567 electronic lodgment with PEXA 558 finance brokers 452 land title 548, 553, 558 vendor terms contract 548 Centrelink see also social security access to records 340, 1127 appeal against decisions 339–42 bankruptcy, effect on debts 376–7 child support and 273, 274–5, 288 compensation from 342 complaints about 342 Complaints and Feedback Unit 342 contact details 238, 419, 1074 data matching 1109 debts 338–9
bankruptcy and 376–7 freedom of information 1126 Guide to Australian Government Payments
314, 342 information about eligibility 314 information about payment rates 342 intellectual disability, nominee for person
with 790 job capacity assessment 316 line for older Australians 893 Ombudsman, complaints to 342, 1085 overpayments 338–9
bankruptcy, effect 377 prisoners not entitled to benefits 227 review of decisions 339–42 same-sex couples, payments to 290–1 Services Australia incorporating 314 superannuation benefits, application for
414 unemployment schemes 1074 Centres Against Sexual Assault (CASA)
166 contact details 166, 306 forensic examination by 164 Sexual Assault Crisis Line 166, 306 changing a name see name charge criminal prosecution commenced by 216 criminal record 240, 241 informant 216 infringement notice proceedings 120 self-represented litigant 82, 83, 85 summary offences, time for laying 216 summons, served by 216 chargebacks 460 charities 610, 617 see also community organisations ABN 618 Australian Charities and Not-for-Profits
Commission (ACNC) 610, 612, 617,
618, 627
registration with 617
reporting to 618, 623 changing rules 613 charitable purposes 617 companies limited by guarantee 613–14,
617 criminal record and being trustee 253 deductible gift recipient (DGR) 614,
618–19, 621 fundraising 620–1 GST 619–20 income tax 618–19 incorporated see incorporated associations Indigenous corporations 614–16 registration 617–18 regulators 617, 627 reporting requirements 618 small/medium/large 618 tax concessions 611, 618–20 telemarketing 621 what are 617 Charter of Human Rights and
Responsibilities 4, 998–1002 access to legal advocate 805 annual report on operation 1001 Attorney-General intervening in
proceedings 1001 bail and 209–10 complaints about non-compliance 1000,
1001, 1123 declaration of inconsistent interpretation
1000 dialogue model of rights 999 disability rights 803–4 duty of compliance 999–1000 freedoms under 999, 1046 fundamental rights 220–1 laws inconsistent with 1000 limitations 999 mental health issues 835, 848–9 Mental Health Tribunal to comply with
829 older people’s rights under 890 Ombudsman investigations 1092, 1123 override declarations 1001 prisoners’ rights 220–1 privacy rights 1123 procedural rights 538, 999 public authorities’ duty of compliance
999, 1092
disability rights 803
mental health issues 829, 848
rental providers 468, 537–8 remedies for breach 1001 review of 1001 right to equality and freedom from
discrimination 984 rights-compatible interpretation of laws
1000
declaration of inconsistent
interpretation 1000 rights protected by 220–1, 803–4, 999 Scrutiny of Acts and Regulations
Committee (SARC) 1000 statements of compatibility 1000 substantive rights 999 tenancy issues 537–9 VEOHRC
annual report on operation 1001
copy of declaration of inconsistent
interpretation to 1000
information and education programs
998
intervention in proceedings 1001
legal submissions on 1001 chat rooms 750 chattels 554 removal by seller of house 554 chemicals, workplace safety 1079 Chief Health Officer 876 Chief Psychiatrist 839–40, 849, 850 assistance from 849 contact details 850 human rights obligations 850 right of communication with 823 role and functions 839–40 suspension of leave 811 child abuse see also family violence Children at Risk Register 46 appeal against recording case in 46 court intervention 265 DFFH investigation 46 Family Court jurisdiction 39 family dispute resolution not compulsory 257 illegal internet content 749 intervention order 39, 73 Kids Helpline 305 knowmore legal 389 limitation of actions for personal injury 933 mandatory reporting 46, 160 protection orders see child protection protective intervention report 46 sexual see sexual offences against children child abuse material 160–2 accessing 161 assisting person to avoid arrest 161 definition 160–1 distributing 161 exceptions 161–2 illegal internet content 749 ISPs and ICHs reporting 749 possession 161 producing 161 Child and Family Services (CAFS) Ararat 392 Bacchus Marsh 392 Ballarat 392 Daylesford 393 Child Information Sharing Scheme (CISS) 299 child maintenance see also child support adult child 269 bankruptcy, provable debt 374, 376 order 269, 288 parent’s contribution 269 paternity disputed 288 child pornography see child abuse material child protection Aboriginal children 48 best interests of child 40, 48 care by secretary order 48 Children’s Court 39, 40, 46–50 applications 46–9 conciliation conference 47 instructions 40 legal representation 40, 47 protection orders 48–50 DFFH application for orders 47, 49 investigations 46 powers and responsibilities 46, 49–50 voluntary agreement with 46 disability, parents with 788–9 disposition report 47 dispute resolution 47 family preservation order 48 family reunification order 48 grandchildren, order regarding 892 interim accommodation order 47–8 investigations 46 long-term care order 48 magistrate’s order 48–9 permanent care orders 49 privacy protection 1124 protection orders 48–9
application for 46–9
considerations in making 48
extension of 48
family violence intervention order
and 296
grounds for application 46
legal aid 63, 64 protection report 47 reports 46, 47 temporary assessment order 47 undertaking 48 wishes of child 40, 48 child support 269–75 AAT, review application to 272 adult child 269 advice 275 agreements 271
binding 271
limited 271
terminating 271 amount 270 artificially conceived child 270 assessment 270
changing 271–2
debt, of 274
default income 271
departure determination 270
fixed 270
notional 271
objection 272 bankruptcy, provable debt 374, 376 Centrelink and 273, 274–5, 288 change of circumstances 271–2 changing 271–2 child maintenance order 269 288 Child Support Scheme 269–75 collection 273–4 contacts 275 Costs of Children Table 270 court action to recover 272–3 court, application to 272–3 debt 274 deduction from salary or wages 273 departure prohibition order 274
appeal against 273 domestic relationships 288–9 enforcement order 273, 274 errors, correcting 271 estimate 271 Family Tax Benefit and 271, 273, 274 family violence and 275 fixed 270 interim care determination 270 late payment penalties 274 Legal Practitioner’s Guide 275 legislation 269 Male Total Average Weekly Earnings
(MTAWE) 270–1 maximum payable 270 minimum payable 270 non-agency payments (NAP) 274 objection 272
AAT, application to 272
court, application to 272–3 online estimator 270 parentage testing 267, 269 parents’ duty to support child 269, 288 parents reconciling 271–2 paternity disputed 269 post separation costs 272 presumption of paternity 269 private collection arrangements 273 record of care arrangements 270 regular care, definition 270 same-sex parents 270 scheme 269–75 Services Australia 269–75
collection by 273–4
determination by 270
objection to decision of 272 shared care, definition 270 social security benefits and 271, 273, 274 sperm donor 270 stay order 273 tax return 271 childbirth maintenance 268 children and young people abuse see child abuse
sexual see sexual offences against
children adoption see adoption arrest 193 ART, conceived by 278, 280–2
parentage 278, 280–2
sperm donor 278, 280–2 baby bonus (former) 330 bail 41, 45, 201
application for 201
compelling reason, 208
hearing 198
refusal, procedure on 198 bankruptcy 367 best interests 40, 48, 265
changing name 310, 311
family violence and 303 blood transfusions 874 caution 42 changing name 310–11 child, definition 39 Children’s Court see Children’s Court contracts 352, 676–7 COVID-19 related fines 117–18 criminal cases see Children’s Court criminal record and working with 250
working with children checks 250–2 detention 44, 45, 193 DHHS powers and responsibilities 46,
49–50 disability, parents with 788–9 DNA sample offences 187 domestic relationships 278–92, 310
adoption 287–8
artificially conceived children 278–82
financial support 288–9
inheritance 285–6
name of child 282, 310
parentage 278, 280–5 parental responsibilities 289–90 registration of birth 286–8 social security benefits 286, 290–1 surname 282 drugs and alcohol apprehension and detention 142 federal offences 146, 148 supply to 138, 139, 143 trafficking to 138 volatile substances search 141 evidence by 41 ground rules hearings 215 sexual offence victims 165–6 Family Dispute Resolution Service (FDRS)
65–7 Family Law Act proceedings 265–8 female genital mutilation 155 fingerprints 185–6 forensic procedures 189 foster care 48, 49 grandparents’ rights 891–3 human tissue donations 874 incest 157–8 independent children’s lawyer 266–7 infringement notice system (CAYPINS)
40, 103, 118 internet access 748–50 interrogation 179, 193 independent person 193 intestate estate 911, 915 Kids Helpline 305 legal capacity 676–7 maintenance see child support medical treatment, consent to 291, 869 non-therapeutic treatment 291, 869 transgender/transsexual procedures
291–2 Melbourne Youth Justice Centre 45 name 282, 310–11 adopted children 311 changing 310–11 de facto couples 282, 310 dispute between parents 310–11 registration of 282, 286, 310 surname 282 parentage see parentage parental leave 1056 parental responsibility 265–8, 289–90 abuse or family violence 265–6 adoption 267 best interests of child 265 conduct of parents 266 domestic relationship 289–90 family consultant’s report 267 Federal Circuit and Family Court
jurisdiction 267 independent children’s lawyer 266–7 information, order for 268 legislation 265 Magistrates’ Court jurisdiction 267–8 overseas travel 267 parentage testing 266 parenting orders 268 same-sex parents 289–90 shared 265 sperm donor 280–2 status quo 266 supervision orders 267 terminology 265 wishes of child 266
parenting orders 265, 268
application for 268
arrest for breach 268
cessation 268
death of parent, effect 268
family dispute resolution 65
Family Law Act 256
family violence intervention orders
and 297
grandparents 892
interference with child subject to 268
recovery order 268
sperm donor seeking 280–2
variation 268
parenting plans 289
child support and 270
family dispute resolution 65
parents with disability 788–9
parole 45
paternity see parentage
permanent care order 49
personal injury damages, limitation of
actions 933
police cautioning program 42
police interview 179, 184, 193
independent person 193
protection see child protection
public transport fines 105
recovery orders 268
registration of birth 286–8
remand in custody 41, 193
residence orders 268, 289
death, effect on 268
Ropes Program 42
same-sex couples 278–82, 289, 310
school see school
sexual offences against see sexual offences
against children
shared parental responsibility 265
single parents 282–3
Centrelink benefits 282–3, 286, 288
spent convictions 243–4
surname 282
therapeutic treatment order 50
therapeutic treatment (placement) order 50
UN Convention on Rights of the Child
1006
wills 899
working with children checks 250–2
Youth Parole Board 45
children and young persons infringement
notice system (CAYPINS) 40, 103
COVID-19 related fines 118
Children at Risk Register 46
appeal against recording case in 46
Children’s Court 19, 39–50
adjournment of hearing 41
appeals 45
attendance at hearing 41
bail 41, 45, 195
best interests of child 40, 48
family violence and 303
cases heard in 39
character witnesses 43
child, definition 39
child protection 39, 40, 46–50
applications 46–9
conciliation conference 47
DFFH initiating application 47
DFFH investigation 46
grounds for application 46
instructions 40
investigations 46
legal representation 40, 47
permanent care orders 49
protection orders 46, 48–9
protection report 47
reports 46, 47
temporary assessment order 47
voluntary agreement with DFFH 46
wishes of child 40, 48 committal proceedings 39, 44–5 compensation order 44 conciliation conference 47 conciliation counselling 49 contact details 28–9, 50 criminal cases 39
appeals 45
committal proceedings 39, 44–5
dismissal of charge 43
evidence 41
legal representation 40
pre-sentence report 36, 41
procedure 41
sentencing 43–4
serious offences now heard in County
Court 39
trial 45 Criminal Division 39, 40 deferral of sentencing 41 detention, sentences of 44 dismissal of charge 43
undertaking, with 43 dispute resolution 47 diversion programs 42–3 evidence, giving 41 Family Division 39
legal representation, 40 family preservation order 48 family reunification order 48 fines 43 fingerprints, order for 186 good behaviour bonds 43 group conferencing 41–2 hearings 41 infringement notice system (CAYPINS)
40, 103, 118 interim accommodation order 47–8 interpreters 41 intervention order applications 39 irreconcilable differences applications
39, 49 jurisdiction 39 Koori Court 40, 50 legal aid 63, 64 legal representation 40, 47 locations 29, 50 Neighbourhood Justice Centre 40, 50 permanent care orders 49 president 39 probation 44 procedure 41 protection orders 46–50 protection report 47 restitution order 44 Ropes Program 42 secure welfare service placement 47–8 sentencing 43–4
deferral of 41 options 43–4 pre-sentence reports 36, 41 process 43 victim impact statements 43 summary offences, time limit for filing in 214 temporary assessment order (TAO) 47 therapeutic treatment order 50 therapeutic treatment (placement) order 50 virtual court website 41 VLA duty lawyers 40, 47, 64, 94 website 19, 28, 41 young person, meaning 39 youth attendance order 44 youth detention centre order 44 Youth Diversion Program 42–3 youth residential centre order 44 youth supervision order 44 Children’s Court Clinic 41 Children’s Koori Court 40, 50, 809 CHOICE 750 citizen’s arrest 176, 1052 classification of internet content 748–9 classification of offences 215–16 Classification Review Board merger with AAT 23 Classification Website 750 clubs definition 989 discrimination 989, 1004 cluster title 542 cognitive impairment see intellectual disability Colac Area Health 392 Collingwood Neighbourhood Justice Centre 40, 50, 390 Comcare 1075, 1080 Commissioner for Residential Tenancies 540 Commissioner of Taxation 395 committal hearing 199, 217–18 committal proceedings 217–18 Children’s Court 39, 44–5 Criminal Procedure Act 2009 214, 217 hand-up brief procedure 216, 218 Magistrates’ Court 16, 217–18 purpose of 217 sexual offences 218 common law 3, 10, 11 Commonwealth employees superannuation funds 412 workers compensation 948 Commonwealth information website 11 Commonwealth Law Reports 11 Commonwealth legislation and parliamentary documents website 11 Commonwealth offences arrest without warrant 174 community corrections order (CCO) 37 drugs see drug offences – federal fines 37 fingerprints 186 forensic procedures 190–1 identification parade 192 personal search 178 police questioning 180 search without warrant 174 sentencing 37 Commonwealth Ombudsman 1082–7 ACT Ombudsman 1084 administrative actions, review of 1085 Centrelink, complaints about 342 complaints to 1084–6 confidentiality 186 contact details 343, 1087 discretion not to investigate 1085 examination powers, oversight of 1083 exclusions from jurisdiction 1085 freedom of information decisions 1087,
1132 functions and roles 1082–3 Immigration Ombudsman 1082, 1083 Indigenous phone number 1084 international role 1084 investigations 1085–6 jurisdiction 1085 Law Enforcement Ombudsman 1082,
1083 Medicare and PBS complaints 730 National Preventive Mechanism (NPM)
Coordinator
Optional Protocol to the Convention
against Torture, for 1084
places of detention, for 1084 offices 1087 Overseas Students Ombudsman 1082,
1083, 1085 Postal Industry Ombudsman 1082, 1083,
1085 powers 1085–7 Private Health Insurance Ombudsman
730, 1082, 1083, 1085 recommendations 1086 reports 1086–7 results of investigations 1086 review of decisions 1087 VET Student Loans Ombudsman 387,
1082, 1083, 1085 website 1084, 1087 whistleblower protection scheme 1083–4 who can complain to 1084 Commonwealth Seniors Health Card 335 Commonwealth Spent Convictions
Scheme 1111–12 Communications Alliance 749, 751 community activism 10, 1045–52 Activist Rights website 1045, 1052 campaigning 1045 contacts 1052 defamation 1045 group structure 1045 law reform 10 organisations see community organisations Our Community website 1045, 1046, 1052 protests 1045–52 public liability insurance 1046 speaking out 1045 community corrections order (CCO) 24,
32, 33 alcohol exclusion conditions 33 Commonwealth offences 37 contravention 34–5 duty lawyer, access to 64 imprisonment and 33 intellectually disabled defendant 806 optional conditions 33 preference over imprisonment 31 pre-sentence report 33, 36 with conviction 33 without conviction 32, 33, 240 community court assessment orders 813 Community Information and Support
Victoria website 94 community information centres 94 Community Insurance and Risk
Management Centre 1046 community legal advice directory 88–93 community legal centres 62, 70–1, 88–93 complaints against lawyers, help with 61 complaints against police, help with 1142 contact details 61, 88–93 debt problems, help with 364 eligibility for assistance 70–1 Federation of Community Legal Centres
70, 86, 88, 895 law reform, involvement in 10 legal aid 53, 62, 70–1 self-representation, help with 79, 86 services provided 62, 70 website 53, 79, 364 community legal education 70 community organisations 610–27,
1045–6 ABN 618, 621 campaign groups 1045 charities see charities choice of structure 610, 611 company limited by guarantee 613–14, 617 contacts 627 co-operatives 616–17 deductible gift recipient (DGR) 614,
618–19, 621, 1045 fringe benefits tax 619 funding 620–1 GST 619–20, 1045 income tax 618–19 incorporated association see incorporated
associations Indigenous corporations 614–16 laws applicable to 622 legislation 610 not-for-profit 610, 621, 1045–6 Our Community website 1046, 1052 public benevolent institutions 618 public liability insurance 1046 regulators 627 rules or constitution 611 tax concessions 618–20, 1045 terminology 610 types 610–17 unincorporated associations 611–12 community treatment order see mental
illness Community Visitors Program 792, 797–8,
841 right of communication with 823 community work fine default unpaid community work order
(FDUCWO) 34, 123, 127 payment of fine by 34, 116, 127 permit (CWP) 98, 116, 122 work and development permit (WDP) 98,
113–14 community work permit (CWP) 116 breach of condition 122 fine default 98 ineligibility for 116, 122 companies see corporations company limited by guarantee 613–14 charities 613–14, 617 duties of directors 614 fee for incorporation 614 company names 769 AISC Register 775 search 723, 775 trade marks distinguished 769 company share apartments 542 compensation attorney, order to pay 863 bankruptcy compensation order as debt 377–8 divisible property 368, 370 Centrelink, from 342 order to pay see compensation orders renter see tenancy – compensation claims social security law 337 tenancy see tenancy – compensation claims transport accidents see transport accident injuries trespass 581 unfair dismissal 1069 victims of crime see victims of crime assistance work injuries see work injuries; workers compensation Compensation for Detriment caused by Defective Administration (CDDA) scheme 342 compensation orders 35–6, 971 bankruptcy, effect 377–8 deciding whether to cease payment 377–8 fraud and 378 non-provable orders 377 provable orders 377 Children’s Court 44 family violence 304 finance broker, against 452 lawyer complaint 60 pain and suffering 35 priority over fine 33 privacy disputes 1119 property loss/damage 36, 1011 Sentencing Act, under 971, 979 VOCA Act compared 979 young offenders 44 Competition and Consumer Act 2010 (Cth) Australian Consumer Law (Sch 2) see Australian Consumer Law Federal Court jurisdiction 22 Trade Practices Act 1974 changed to 688 compliance order 505, 516 application by rental provider 505 caution regarding non-compliance 506 damage 502, 506, 516 endangering safety 502, 506, 516 Form 2 rental agreement 471, 480 instead of possession order 502, 505, 516 non-compliance with 505–6 notice to vacate for 506 onus of proof 506 renter, against 479, 480, 505, 516
long-term rental agreements 480, 481 renter seeking 486, 488, 496 repairs, for 485 specialist disability accommodation 535 threats or intimidation 505, 506, 516 component pricing 700 compulsory conferences building disputes 573 consumer disputes 724 computer games classification 748–9 computer software consumer guarantees applicable 705 copyright 733, 752, 757
commercial rental arrangements
759
permitted reproduction 763
temporary reproduction 763 confidentiality see also privacy attorney’s duty of 862 doctor-patient 872–3 employee’s duty of 1055, 1064 Family Dispute Resolution 67 health information 871–3, 1120–3 medical treatment 871–3 Ombudsman investigations 1086 organ and tissue donation 875 consent to treatment 868–70 adequate information 827, 868 adults 868–9 advance care directives 857 autopsies 876 best interests not factor in decision 868 blood transfusions 873–4 capacity to give 826–7, 868 child or young person 291, 869
non-therapeutic treatment 291, 869
transgender/transsexual procedures
291–2 complaints 876–8 electroconvulsive treatment 833 emergency treatment 869 express consent 869 freely given 869 guardian’s power 855, 868–9 implied consent 869 incapacity to give 868 information to patients 869–70
less information, when justifiable 870
material risks 870
mental illness treatment 870
negligence law requirements 869, 870
therapeutic privilege 870
waiver of right to 870 informed consent 826–7, 869 material risks, warning of 870 medical or dental treatment 868–70 medical treatment decision-makers 858–9,
860, 864 mentally ill patient 826–9, 870
adequate information 827
capacity to give 826–7
information to be given 870
informed consent 826–7
treatment without consent 827–8,
836–7 method of consent 869 neurosurgery 834 organ and tissue donation 873–5
after death 874–5 post-mortem examination 876 Public Advocate 868 reasonable opportunity to make decision
827 special medical procedure 291, 856 sterilisation of minor 291, 869 treatment without 827–8 voluntarily given 869 who may give 868–9 conspiracy community activists 1045 drug offences 139, 143, 144, 149, 151 Constitution 4–6 Aboriginal recognition 6 changing 6 Governor-General and state governors
4–5 inconsistent state and federal laws 280 interpretation 5 King as head of state 4 legislative powers 5 parliaments 5–6 reserve powers 5 rights under 6 unconstitutional laws 2 consumer definition 705 disability, rights of person with 788 disputes see consumer disputes guarantees under ACL see consumer
guarantees leases see consumer leases protection legislation see Australian
Consumer Law (ACL) Consumer Action Law Centre (CALC) 89,
364, 715 contact details 89, 387, 364, 431, 452, 462,
644, 703, 714, 792 credit problems 420, 462 debt problems 364, 387, 702
sample letter to stop contact 702 free legal advice 714, 715 Koori help line 452, 728 website 364, 431, 644, 703, 792 Consumer Affairs Victoria (CAV) 727–9 ACL administered by 688 advice services 727 aged care issues 893 car sale contract disputes 632, 644 complaints to 727–8 conciliation service 728 consumer disputes 714, 721, 727–9, 792 contact details 61, 364, 540, 562, 609, 627,
644, 703, 714, 729, 792, 893, 924 conveyancers, complaints about 59 debt problems, help with 364 disability services 729 dispute resolution service 728 due diligence checklist for house
purchasers 555 estate agent complaints 468, 534, 727, 730 funerals, complaints about 924 incorporated associations
application to incorporate 626
approval of name 623
approval of rule change 613
reporting obligations 612 Indigenous consumers 728 information services 727 inspection of rental property 485 integrated compliance approach 727 internet advice 751 Koori Helpline 728 legal advice line 687 market intelligence 728 National Indigenous Consumer Strategy
728 Owners Corporation Act administered
by 593 owners corporation disputes 606, 607 regional offices 727 remedies where complaint not resolved
by 728 role 727 rooming house inspection 490 tenancy disputes 474, 540 tenancy offences reportable to 533 website 364, 540, 552, 609, 625, 626, 627,
687, 703, 727, 729, 751 Consumer Data Right (CDR) 1113 complaints about 1114 consumer disputes 715–31 alternative dispute resolution 716–17,
724, 728 appeals 726 application to VCAT 720, 722–4 Australian Consumer Law 720, 721 Australian Consumer Law and Fair Trading
Act 2012 (Vic) 688, 720
jurisdiction under 720, 721
small claims 719–27 Australian Financial Complaints Authority
(AFCA) 716 breach of contract see breach of contract breach of guarantee see consumer guarantees claim procedure 722–6 company or business name, claim in 723 complaint bodies 716–17, 729–31 complaints to CAV 727–9 concurrent wrongdoers 723 Consumer Affairs Victoria services 727–9 consumer and trader disputes 720, 721 consumer, definition 705, 721 contacts 729–31 costs 722, 724 court remedies 715–16, 717–19 cross-applications 723 damages 717–18 disability services 729 enforcement of orders 726–7 fast track mediation 724 fees 722
waiver of 723 finance contacts 729 financial counselling 729 food safety 730 health insurance 730 health services 730 hearing 724–6 licensing bodies 729 local government 730 Magistrates’ Court 726 mediation 716, 724 misleading and deceptive conduct 720 negligence 721 non-appearance of party 725–6
notice of hearing or ADR 724
Ombudsman services 716–17, 730
orders by VCAT 721, 722, 726–7
correcting 727
enforcement 726–7
non-monetary 726–7
payment of money 726
parties 723
preparation of claim 724
proportionate liability 723
public transport 730–1
real estate agents 731
remedies 715–27
self-help 715
settlement before hearing 724
small claims 724
costs 722, 724
VCAT Civil Claims List 719–27
specific performance 718, 722, 728
superannuation 731
Supreme Court 726
taxation 731
telecommunications 731
transport 731
tribunal remedies 715–16
unfair contract terms 694–7, 720
utilities 730
VCAT Civil Claims List 688, 715, 719–27
advice before making claim 721
appeal from 726
Civil Claims application form 721
claim procedure 722–6
costs 722, 724
disputes not resolved by CAV 728
fees 722
hearings 721, 724–6
legislation 720
orders 721, 722, 726–7
representation 724
witness statements 724, 725
consumer guarantees 704–13
ACCC/ASIC guide to 704
acceptable quality 704, 706–7, 711
auction, goods sold at 705, 706
internet auctions 745
Australian Consumer Law 704–12, 720
breach 709–12
able to be remedied 710
cancellation of contract 709
compensation 704
consequential loss or damage 710, 711
damages 710, 711
goods, 709–10
major failure 709–10
manufacturer’s guarantees 704, 711–12
refund 709
rejection of goods 709
repair 704, 709
replacement 709
services, 710–11
car sale contracts 640–1
consumer, definition 705
consumer guide to 704
contracts to which applicable 704–6
defective goods
enforcement 709–12
exclusion clauses 684–5, 706
finance agreements 712–13
financial services 709 fitness for purpose 704, 706, 707, 709 goods 706–8 acceptable quality 704, 706–7, 711 breach 709–10 covered by ACL 705, 705 definition 705 express warranties 704, 708 fitness for purpose 704, 706, 707 major failures 709–10 matching description 704, 707, 709, 711 minor failures 710 parts 704 rejection of 709–10 remedies against manufacturer 711–12 remedies against supplier 709–10 repairs and spare parts 704, 707, 711 sample, correspondence with 707, 709 second-hand 705 seller’s right to sell 704, 708 title to 704, 708 importer 709 linked credit provider 712–13 major failures goods 709–10 rejection of goods 709–10 services 711 manufacturer’s warranties 704, 711–12 compensation for breach 712 consumer, definition 705 exceptions 712 extended warranties 712 goods covered 705, 705 importer 709 limitation of actions 711 manufacturer, definition 705 remedies for breach 704, 711–12 voluntary warranties 711–12 minor failures goods 710 services 711 online purchases 706, 744 overseas businesses 705, 709 private sellers 706 recreational services 720 remedies for breach 704, 709–7 see also
breach of contract repair of defective goods 704, 710 returning unsatisfactory goods 709 service provider guarantees 704 services 704, 808–9 breach 710–11 definition 704 due care and skill 704, 708 financial services 709 fitness for purpose 704, 708, 711 recreational 720 remedies against supplier 710–11 time of supply 709, 711 supplier’s guarantees, 704 compensation 710 major failures 709–8 minor failures 710 remedies against goods supplier 709–10 remedies against services supplier
710–11 supply, meaning 705 title 704, 708 undisclosed securities 708 undisturbed possession 704, 708 consumer leases 444–5 content requirements 444 disclosure requirements 445 National Credit Code 444 periodic statements 445 ‘rent to buy’ agreement 445, 449 repossession of leased goods 445 residential see tenancy responsible lending obligations 445 termination 445 unjust 445 variations 445 contaminated land see pollution and waste contest mention hearing 85, 214, 217 contra proferentem rule 960 contract acceptance of offer 674 agreed damages clause 685 agreement to terminate 686 bankrupts 677 breach see breach of contract building contracts see building contracts capacity 675–7, 787, 788 children 352, 676–7
binding contracts 676
defence to debt claim 352
necessaries 676
non-binding contracts 676–7 cognitive impairment, person with 788 collateral contract 684 conditions 684 consent 677–81 consideration 675 construction 682–4 consumer contract
breach see breach of contract
disputes see consumer disputes
implied guarantees see consumer
guarantees corporations 677 credit see credit contracts crime, to commit 681 definition 674 disputes see consumer disputes duress 677, 680 elements of 674–9
consent 677–81
consideration 675
intention to create legal relations 675
legal capacity 675–7
offer and acceptance 674–5 employment contracts see employment ending 686–7 exclusion clauses 684–5, 690 express terms 682 fraud, to commit 671 fraudulent misrepresentation 679 frustration 686 illegal 681–2 impossibility of performance 686–7 innocent misrepresentation 680 insurance see insurance contracts intellectual disability, person with 788 intention to create legal relations 675 interpretation of terms 683 legally binding agreement 674 liquidated damages clause 685 Magistrates’ Court jurisdiction 17 marriage, prejudicial to status of 681
mental impairment 676, 787
minors 352, 676–7
misleading conduct 677, 678–9
misrepresentation 677, 678–50, 690
mistake 677–8
negligent misrepresentation 679
off-business-premises sales 697–700
offer and acceptance 674–5
ousting jurisdiction of court 681
penalty provisions 685, 719
performance 686
impossibility of 686–7
pre-contractual statements 682–3
credit contracts 429
prisoners 677
remedies for breach see breach of contract
rescission of contract 717, 722
restraint of trade 681
sale of house 556, 557
cooling-off period 556
vendor terms contract 423, 448–9,
548
severance of illegal term 682
signing 683
specific performance 686, 718, 728
standard form 685, 720
unfair terms 681, 694–7
telemarketing agreement 700
termination 686–7
agreement 686
breach, for 686, 687
contingent condition not fulfilled 686
frustration 686–7
terms 682–5
conditions or warranties 684
construction 682
consumer guarantees see consumer
guarantees
excluding or limiting liability 684–5
express 682
implied/inferred 682, 683
incorporation of actual terms 682
intention of parties 682, 684
interpretation 683
penalty provisions 685, 719
pre-contractual statements 682–3
signed document 683
unfair see unfair contract terms
unsigned document 683
tort, to commit 681
unconscionable conduct 677, 681, 690–4
undue influence 677, 681–2
unfair terms see unfair contract terms
unsigned document 683
unsolicited consumer agreement 697–8
validity 674
vendor terms contract 423, 448–9,
548
sale of land 423, 448–9, 548
void 681–2
voidable 680, 681
warranties 684, 704
consumer contracts see consumer
guarantees
recreational services 720
what is 674
writing, need for 674
contributory negligence 930
work injury 949 Convention against Torture and Other
Cruel, Inhuman or Degrading
Treatment or Punishment Ombudsman as National Preventive
Mechanism Coordinator 1084 Optional Protocol (OPCAT) 224 prisoners’ rights 223–4 conveyancing see houses – buying or
selling conviction adjournment with 34, 144 adjournment without 32, 34, 144, 240 avoiding 240 community corrections order without 32,
33, 240 criminal record see criminal record drug offence, avoiding 132 fine without 32, 33, 240 forensic sample taken after 190 guilty without 240 jury service disqualification 24 non-conviction orders 31–2 non-payment of fine 103 prior, read out in court 84 spent convictions see spent convictions cooling off period building contract 568 house sale 556
auctions, not applicable to 556 insurance contract 953 motor vehicle sale 636–7
cancelling contract within 637, 645
off-trade-premises sale 636
sale of trade-in vehicle during 636 off-business-premises sale 636, 697–9 telemarketing sale 700 unsolicited consumer sales 697–700
disclosure 698 co-operatives 616–17 Business Council of Co-operatives and
Mutuals 617 Co-operatives National Law 616 distributing/non-distributing 616 financial reporting 616 large 617 registration 616 small 616–17 tax concessions 618–20 copyright 752–67 adaptation right 758 agencies 762 anonymous works 756 artistic works 753, 756, 758 assignment 755
building contract requiring 568 authorship of works 754 Berne Convention 766 broadcasts 753, 755, 756, 759 buildings 753, 764 commercial arrangement, right to enter
758, 759 communication right 758, 759 computer programs 733, 752, 763
commercial rental arrangements 759
permitted reproduction 763
temporary reproduction 763 contacts 766–7 copies, right to make 758 copying own work 764 Crown ownership 755 defences to infringement 762–4 definition 752 different owners for same work 755 dramatic works 752, 753, 756, 758 duration 755–6 ‘life plus 70’ 756 ‘making plus 70’ 756 ‘publication plus 70’ 756 educational institutions 764 employees, works by 754 exclusive rights 758–9 breach see copyright infringement expression, not ideas 757 fair dealing 762–3 criticism or review 762 disability access 763 news reporting 763 research or study 762 satire or parody 763 films 753, 754, 756, 759 format shifting 763 independent contractors, works by 754 infringement see copyright infringement international protection 766 internet 733–7 apps 733 downloading images 735 downloading music or films 735 file sharing 736 linking or framing 734 podcasting 736–7, 764 protecting your material 734–6 scanning images 735 sharing or distributing music 736 simulcasting 737 social media 737 sponsored links 734 streaming music or films 735 uploading images 735 using others’ material 733 webcasting 737 website design 733 joint ownership 755 journalists, works by 754 licensing 761–2 literary works 752, 753, 756, 758 song lyrics 752–3 loss of protection 759 material form 757 material subject to 752–3 moral rights 733, 765 musical works 752, 753, 756, 758 statutory licences 764 notice 755 originality 757 ownership 754–5 parallel importation and 761 performer protection 765–6 permitted acts 762–4 photographs 752, 754 podcasting 736, 764 public performance 760 infringement by 760 right to 758 public reading or recital 763 public sculptures 764 publication right 758 publish, meaning 756 published editions 753, 755, 756, 759 random access memory 757 registration not required 755 rental arrangement, right to enter 759 reproduction right 758 requirements for existence 757 schools and 764 sculptures 753 several types existing together 753 social media 737 song lyrics 752–3 sound broadcasts 753, 755, 756, 759 sound recordings 753, 698 756, 759
format shifting 763
statutory licences 764 substance, requirement for 757 technological protection measure (TPM)
765
circumvention offences 765 television broadcasts 753, 755, 756, 759 timeshifting 764 unpublished works 752, 756 website design 733 what is 752 works of artistic craftsmanship 753 Copyright Agency 762, 766 copyright infringement 759–65 authorising 760–1 consequences 764–5 criminal offences 765 damages 764 exceptions/defences 762–4
computer programs 763
copying own work 764
disability access 763
educational material 764
fair dealing 762–3
format shifting 763
public building or sculpture 764
public reading or recital 763
statutory licences 764
temporary reproduction 763
timeshifting 764 exclusive rights, breach of 759–60 fair dealing 762–3 importation 761
non-infringing accessory 761
parallel importation 761 internet 733–7 legal proceedings 764 public performance 760 remedies 764–5 reproduction 759–60 sale or distribution 761 substantial part of work 760 TPM circumvention offences 765 Coroner application for release of body 919 assistants 18 inquest 18, 918–19 notification of death 917 organ or tissue donation, consent to 875 post-mortem examinations 875–6, 918 recommendations 919 reportable deaths 917 Coroners Court 18–19 contact details 29, 924 inquest 18, 918–19 website 19, 29 witnesses 18 corporations bankruptcy not available to 367 company limited by guarantee 613–14, 617 constitution 613, 615 criminal records and management of 252 duties of directors 614 Indigenous 614–16 legal capacity 677 names 769 replaceable rules 613 unconscionable conduct 681 VCAT proceedings in name of 723 corpse, sexual activity with 155 correctional services see prisons corrections administration permit (CAP)
229 Corrections Commissioner Commissioner’s Requirements 220 prisoners corresponding with 231 Corrections Independent Support Officer
(CISO) 798 Corrections Victoria contact details 238 Correctional Standards 220 emergency management days, grant of 234 freedom of information requests to 222 housing program 238 Human Rights Charter, subject to 220 Prison Information Management System
222 prisoner complaints, forwarding 236 Reintegration Pathway (CVRP) 229 security rating of prisoners 224 website 220, 230, 238 corruption complaints see protected
disclosure complaints costs Administrative Appeals Tribunal 85 Appeal Costs Board 980–2 appeal not continued with 20 ATO, review of decision 403 Costs Court 21, 29 court proceedings 58 debt proceedings 354 divorce proceedings 263 family dispute resolution 66 family law proceedings 263 FWC proceedings 1070 lawyers’ see lawyers’ costs litigation guardian, liability 791 Magistrates’ Court 85 negligence claims 933 party-party costs 933 police, reclaiming from 194 reimbursement, claim for 980–2 self-representation 79, 85 solicitor-client costs 933 standard basis 58 tenancy appeals 532 unfair dismissal action 1070 VCAT 58, 85, 532, 1025, 1137 Victims of Crime Assistance Tribunal
978 workers compensation claims 948 Costs Court 21, 29 Council of Single Mothers and their
Children 283 Council on the Ageing Care Finders 893 County Court 13, 19–20 appeals 19–20
Children’s Court, from 45 assets for care disputes 886 bail 197–8 changing child’s name 311 children, serious offences by 39 civil jurisdiction 19 complaints about 19 contact details 29, 218, 312 costs 58 Court Integrated Services Program (CISP)
805 credit disputes 462 criminal jurisdiction 19, 215, 216 Criminal Procedure Act 2009 214 debt claims 348
employee 1067 employment disputes 1067 indictable offences 215 Koori Court 20, 29, 809 Magistrates’ Court compared 16, 19, 218 negligence claims 926 occupational health and safety cases 1078 recovery of wages 1067 sentences 19 testator’s family maintenance claims 909 website 29, 312 workers’ compensation disputes 939 court attending 76, 77–8
COVID-19 and 13, 78 Australian court system 2, 13–22 bail, grant of 197–8 choice of
criminal proceedings 214–18
summary trial or judge and jury 218 clerks and registrars, advice from 79 complaint about judge or magistrate to 23 contract ousting jurisdiction of 681 costs see costs COVID-19 and court hearings 13, 78 legal representation see legal representation litigation guardian 791 next friend 791 not attending 77–8 representing yourself see self-
representation court assessment order 813–14 court decisions appeals 3 finding 11, 78–9 law based on 3–4, 10 law reports 11 precedent, doctrine of 3–4 Court Integrated Services Program
(CISP) 82, 132, 805 ARC List referrals 807, 808 bail eligibility and 141 contact details 152, 805 County Court 805 eligibility 132 individual support plan (ISP) 808 Magistrates Court 16, 132, 805 non-legal support 82
referral and treatment 132–3
Remand Outreach Pilot (CROP) 132
Court Network 166
court secure treatment order (CSTO) 813,
814, 830, 843
court system see Australian court system
COVID-19 pandemic xi
anti-mask laws and 1047
attending court 13, 78
audio-visual links in court 13
bail considerations 196, 204, 205
Aboriginal offender 207
delay 196, 204
exceptional circumstances 204, 205, 207
hardship 205
court hearings and 13, 78
COVID-19 Disaster Payments and
parental leave 332
COVIDSafe app, privacy 1097
complaints about 1113
directions 117
employment and 1073
face-covering laws and 1047
fines relating to 117–18
children 117–18
concession scheme 117
inability to pay 117
frustration of contract 686
insurance claims and 961
jury service and 23
National COVIDSafe Data Store, privacy
1097
online court 13, 78
Pandemic Order Register 117
Partner Pay and 276
prisons, emergency management days 235
privacy issues 1097
VCAT case processing delays 573
credit 420–31
see also debt
activities 425
ASIC as regulator 345, 420
Australian credit licence 425–6, 451
bankruptcy, effect 366
buy-now-pay-later arrangements 425
codes of conduct 420, 460–1
consumer credit disputes 716
consumer protection 420
contacts 462
contract see credit contracts
dispute resolution 420, 461–2
advice 462
Australian Financial Complaints
Authority 420, 462
complaint to creditor 461
court 462
external 420, 462
employee loans 424
ePayments Code 458–9
finance brokers 450–2
financial counselling 462, 729
guarantee see guarantee
guidance on credit law 420
intermediaries 426
legislation 420
linked credit provider 448, 643, 712–13
margin loans 424
mortgage see mortgage National Credit Code 420–50 national credit reform 420 pawnbrokers 450 reporting see credit reporting reporting agency see credit reporting
agencies unauthorised transactions 458–62 Uniform Credit Code (Old Code) 420,
421, 429 Credit and Investments Ombudsman
(CIO) AFCA replacing 419, 716 credit cards application of National Credit Code 423 chargebacks 460, 748 contract see also credit contracts
continuing 446
key fact sheet 429 excessive surcharging 700 linked credit provider 713 online purchases 748 unauthorised transactions 458–62 unsolicited 701 credit checks 345, 1105 credit contracts 421–30 account charge only 423 advice 462 amount of credit 429 annual percentage rate
change to 436
disclosure 429 application of National Credit Code 421–5
charge for providing credit 422–3
contracts entered before 1 July 2010
421
course of business 423
excluded contracts 423–5
natural person 421
purpose of credit 421–2
sale by instalments 423
strata corporation 421 assessment of suitability 426–8 Banking Code of Practice 420, 433, 435–6,
460–1 breach of disclosure requirements 430 break fee 430 business purposes declaration 422 calculation of interest charges 430 changes to 436–42
credit provider, by 436
hardship grounds 439–42
notice requirements 436
unjust or unconscionable 436–9 charges see fees and charges below Code purpose 421–2 commission disclosure 429 Consumer Action Law Centre 431, 452 consumer leases 444–5 consumer protection 420 content 429–30 continuing 423, 446 course of business 423 credit card contract 423, 429 credit guide 428 default notice 442–3 default rate disclosure 429 direct debit default notice 443 disclosure requirements 428–9 dispute resolution 461–2, 716 early termination fees 430 enforcement 442–4 enforcement expenses disclosure 429 entered before 1 July 2010 421 ePayments Code 458–9 exclusions from National Credit Code 423–5 account charge only 423 bills of exchange 424 buy-now-pay-later arrangements 425 charge cards 424 employee loans 424 insurance premiums 424 joint credit and debit facility 424 margin loans 424 NCCP Regs, by 424 pawnbrokers 424, 450 promissory notes 424 short-term credit 423 trustees of estates 424 without prior arrangement 423 exit fees 430 failure to pay default notice 442–3 direct debit default notice 443 hardship application 439–42 repossession 443–4 fees and charges 422, 430 break fee 430 disclosure 429, 430 exit fees 430 unconscionable 430, 439 unjust 439 finance brokers 450–2 financial hardship, 439–42 application for variation 440–2, 445 options 439–40 presumption of substantial 427 unsuitability assessment 427 guarantee see guarantee home loan see mortgage inability to pay 439–42 application for variation 440–2 default notice 442–3 options 439–40 refinancing 443 repossession 443–4 information from provider 428–9 information statement 429 insurance 447–8, 955 disclosure 429 remedies where wrongly taken out 448 interest charges, calculation of 430 interest rate 429, 430 key fact sheets 428–9 key requirements 429 leases 444–5 lender obligations 426–30 responsible lending 426–8, 445, 452 linked credit provider 448, 643, 712–13 medium amount 447 minors 676 mortgage see mortgage motor vehicle sales 643–4 National Credit Code 420–50 contracts excluded 423–5 contracts regulated by 421–3 court orders where non-compliance 430
obligation to comply 425–6
prerequisites for application 423–3 national credit reform 420 natural person 423 non-Code purpose 422 payday loans 446–7 personal, domestic or household purposes
421 postponement of enforcement
proceedings 443 pre-contractual disclosure 428–9 pre-contractual statement 429 purpose of credit 421–2
declaration as to 422 refinancing 443 ‘rent to buy’ agreement 423, 445, 449 repayments
disclosure 429
increase in amount 436 repossession 442, 443
leased goods 445 responsible lending obligations 426–8
consumer leases 445
finance brokers 452 sale by instalments 423 sale of repossessed goods 444 short-term 446
exclusion from NCC 423
payday loans 446–7
pre-1 July 2010 contracts 421 small amount 446–7 statements of account 429 strata corporation 421 suitability assessment 426–8 terms contracts 423 tied credit contracts 448 unconscionable changes 439 unconscionable charges 430, 439 unjust contracts 436–8 unsuitability assessment 426–8 variation of terms 436–8
dispute resolution where application
rejected 441, 442
hardship application 439–42, 445
unjust or unconscionable 436–9 vendor terms contracts 423, 448–9, 548 withdrawal of offer 436 credit reporting 344–5, 453–7, 1105–8 access to files 454, 1107 accuracy of information 455, 1108
correction of files 456, 1108 agencies see credit reporting bodies bankruptcy information 366, 454 ‘clearout’ 345 code of conduct 453, 455, 1105, 1106 collection of information 1105–6 complaints 456, 1108, 1113, 1124 contacts 457 content of report 453–5, 1106 correction of files 456, 1108 court judgments 454 credit application information 454 credit eligibility information 1106 credit provider 453 credit repayment history 344, 453, 454,
1106 credit report 453
getting copy of 345, 456–7
information included on 453–5 credit scores 457 default information 454 default listing 344, 455 disclosure of information 454, 1106–7 exchange of information 1106 external dispute resolution (EDR) 456,
457, 1108 financial hardship information 545, 456 identity fraud and 456 judgment listed on report 348 loan repayment information 454 misuse of information 456 notice of intention to disclose 1107 notification obligations 1107 obtaining credit report 345, 456–7, 1107 offences 1114 permitted disclosures 454 pre-screening assessment 1107 privacy 344–5, 453, 1097, 1105–8
complaints 1113 Privacy (Credit Reporting) Code 2014 344,
453–6, 1100, 1105
review of 1106 queries about credit report 345 refusal of access to information 1108 regime 453–7, 1105–8 regulation 453 repayment history information (RHI) 344,
454, 1105, 1106 serious credit infringement information
345, 454 transfer of credit provider’s rights 454 use of information 457, 1105–6 credit reporting bodies 453, 457, 1105 code of conduct 453, 455, 1105, 1106 collection and use of information 1105–7 contact details 345, 457 credit checks 345 Equifax 345, 453, 456, 457, 1125 Experian 345, 453, 456, 457, 1125 Illion 345, 453, 456, 457, 1124 information supplied to 344–5 notice of disclosure to 1107 obtaining credit report from 345, 456–7 requests for information 1124 credit unions 547 Criminal Justice Diversion Program 36,
132, 806 Criminal Procedure Act 2009 214–18 driving offences 647 criminal proceedings advice from Magistrates’ Court registrar
73 appeals 215 Children’s Court see Children’s Court classification of offences 215–16 committal see committal proceedings Criminal Procedure Act 2009 214–18 ground rules hearings 215 help going before court 65 indictable offence see indictable offences legal aid 65, 68 mention procedure 214, 217 self-representation 82–5 summary case conference 83, 214, 217 summary offence see summary offences trials 215 Victorian Criminal Proceedings Manual 214 criminal record 240–53 access by police 240 avoiding 240, 241 charity, being trustee of 253 checking your own 240–1 children, checks for working with 250–2 disclosure to employer 247–8 failure to disclose 248 professions requiring 247–8 discrimination on basis of 248–9 complaint to AHRC 249 irrelevant criminal record 249 spent convictions 247, 248–9 disputing 241 driver history 241–2 effect of 240 employment and 247–9 disclosure of record 247–8 discrimination on basis of 247, 248–9 occupations requiring disclosure 247–8 public service 249 working with children checks 250–2 exclusions 241 failure to disclose 248 fundraising activities and 253 good behaviour bond 240, 242 guilty without conviction 240, 241 incorporated association, holding office in 253 information included 241 insurance and 253 jury service and 24, 252 management of corporations 252 Movement Alert List 252 offences outside Victoria 242 online application for 240 overseas travel 252 police checks 240, 242 public office 252 public service, employment in 249 sensitive information 1098 spent convictions see spent convictions unfair treatment on basis of 249 victims of crime assistance and 253, 978 working with children checks 250–2 crisis accommodation family violence victims 304–5 Residential Tenancies Act not applicable 467 crisis payment 329 cross examination committal proceedings 16 family violence cases 303–4 protected witnesses 77 sexual offence proceedings 77, 165–6 witnesses 81 crowd funding 750 Crown Prosecutor 217 Cultura, Geelong 393 cultural heritage management plan 1024–5 custodial community permits 228 custodial supervision order 810–13 Customer Owned Banking Code of Practice 420, 461 cyber bullying 742, 749 cybersquatting 740–1 cyber-stalking 301, 742 cyclists see bicycles Dad and Partner Pay 331–2, 337 damages assessment 927–8, 931 bankruptcy
divisible property 368, 370
non-provable debts 374
unliquidated damages debts 374, 375–6 breach of contract 686, 717–18
employment contract 1055 breach of statutory duty 927, 949 building delays 569 buyer 717–18 certificate of assessment 931 consumer disputes 717–18, 721, 722 copyright infringement 764 costs of action for 933 County Court jurisdiction 19 debt collection offences 702 defamation 1013 defendant 926 exemplary 722, 1013 future monetary loss 928 general 927 gratuitous care 930 loss of earning capacity 928, 930 lump sum 927 mental harm 930 misrepresentation 678 negligence claims 926–8, 930–1
assessment 927–8, 930, 931
non-economic loss 930, 931
personal injury 926, 930
significant injury 931
special 927
structured settlement 927 non-economic loss 930, 931 party-party costs 933 penalty interest 933 personal injury 930
assessment 931
certificate of assessment 931
County Court jurisdiction 19
degree of impairment 931
limitation of actions 932–3
medical panel assessment 931
negligence claims 926–8, 930–1 plaintiff 926 psychiatric impairment 930, 931 seller 718 social security law 337 solicitor-client costs 933 special 927 structured settlement 927 victims of crime, civil claims 971, 979 work injuries see work injuries wrongful death 950 Dame Phyllis Frost Centre 224, 226, 814 data matching 1109 data security 1104, 1115–16, 1120 APP 1104 HPP 1120 IPP 1116 protective data security 1115–16 Daylesford Child and Family Services 393 de facto relationships see domestic
relationships deaf people jury service 24 National Relay Service 63 Victorian legal aid services 63 Deaf Victoria 792 Deakin Legal Service for Students 94 death bereavement allowance (former) 314 bereavement benefits 924 Births, Deaths and Marriages registrar
917, 919 certificate 919, 923 coronial inquest 18, 918–19 donation of body for research 922 donation of organs and tissue 874–5 estates see estates funerals see funerals notice 922–3 notifying coroner 917 organ and tissue donation 874–5 post-mortem examinations 875–6, 918 registration 919, 923 repatriation allowance 924 reportable 917 survival of legal actions 908 transporting body interstate 922 undertaker’s certificate 923 wills see wills workers compensation see workers
compensation workplace manslaughter 1077, 1079 young person charged with offence
involving 39, 44 debt 344–64 see also credit action by debtor 364 arbitration 354 assistance 348 attachment of debt 362–3 attachment of earnings 361–2 bankruptcy see bankruptcy being sued for 348–52 Centrelink overpayments 338–9
bankruptcy, effect 376–7 checking amount of 346 cheque, failure to honour 351 collection 702
ACCC guidelines 338, 461, 702
social security debt 338 Collection House 347 complaint 349–50 contacting creditor 347 contacts 364 counselling services 364, 388–94 County Court jurisdiction 19, 348 court procedure 348–55
amount claimed 350–1
arbitration 354
Civil Procedure Act requirements 349
complaint 349–50
costs 354
defences 352–3
enforcement of orders 355–63
hearing 354
inappropriate court 350
Instruments Act complaint 351 judgment debt 354 judgment in default of defence 354 jurisdiction 348–9 mediation 353 no defence 354 notice of defence 349, 350–1 offer of compromise 351 overarching obligations certification 349 pre-hearing conference 353 proper basis certification 349 rehearing 355 service of complaint 349–50 VCAT, transfer of matter to 350 credit contracts see credit contracts credit reporting see credit reporting credit reporting agencies see credit reporting agencies creditor 344 debtor 344 deceased estate 905, 907–8, 913 deciding whether you owe creditor 346 defences 352–3 contract not complying with legislation 352 misrepresentation 352 not party to contract 352 statute barred debt 344, 346–7, 352 under 18 352 unfair contract 352–3 enforcement of court orders 355–63 attachment of debt 362–3 attachment of earnings 361–2 court action 355 examination of debtor 363 instalment order 356–8 warrant of seizure and sale 360–1 warrant to seize property 358–60 examination of debtor 363 fair debt collection laws 702 financial counselling 348, 364, 387, 462 services 388–94 hardship variation application 347, 440–2 home loan default 351–2, 546 insolvent estate 908 instalment agreement 357 instalment order 356–8 application for 356 bankruptcy notice and 356 cancellation or variation 357 enforcement 358 grant of 357 imprisonment for non-compliance 358 interest rate 356 objection to grant or refusal 357 social security recipient 356 summons to attend court 358 when to apply for 356 instalments, offer to pay by 347 Instruments Act complaints 351 interest 354 intestate estate 913 judgment debt 354 enforcement 355–63 jurisdiction of courts 348 legal assistance 364 letter of demand 345 costs or fees 345–6 misleading or deceptive conduct 345–6
what to do on receiving 346 limitation of actions 346–7 lump sum, offer of 347 Magistrates’ Court jurisdiction 348, 349 mediation 353 misleading or deceptive conduct 345 MoneySmart website 387, 388–9 mortgage default 351–2 motor vehicle accident, resulting from 968 National Credit Code, covered by 345 National Debt Helpline 347, 348, 364, 387,
388, 452, 462, 729 notice 345 notice of defence 349, 350–1 offer of compromise 351 offer of lump sum 347 offer to creditor to repay 347 options for debtor 347–8, 366–7 provable in bankruptcy see bankruptcy rehearing 355 rights of debtor 347–8 section 88 notice 345 secured debts 374–5 seizure of property 368–61 service of complaint 349–50 Small Business Debt Helpline 388 social security debt 338–9
bankruptcy, effect 376–7
recovery 338
waiver 338–9
write off 338 statute barred debt 344, 346–7, 352 statutory notice 345 Supreme Court jurisdiction 348 unconscionable conduct 346–7 variation of repayment obligations 347 VCAT, transfer of matter to 350 VLA resources and information 364 waiver, request for 348 warrant of seizure and sale 360–1 warrant to seize property 368–60 without prejudice offer to repay 347 writing off 348 deceased estate see estates defamation 1008–14 absolute privilege defence 1011 aggravated damages 1013 ambiguous statements 1009 common law 1008 community activism and 1045 contacts 1014 corporations 1009 court order preventing publication
1013 damages 1013 defamatory words 1008 defences 1008, 1010–12 exemplary damages 1013 fair comment defence 1012 further information 1013–14 government bodies 1009 groups of people 1009 honest opinion defence 1012 ICH/ISP liability 738–9, 1010 identification of plaintiff 1008 improper purpose 1011 imputation 1009 injunction 1013 innocent/subordinate distributor 1009 internet 737–9, 1010
ICH/ISP liability 738–9, 1010
search engine liability 1010 justification defence 1010–11 legal advice 1013 legislation 1008 liability for 1010 malice 1011, 1012 natural and ordinary meaning 1009 not-for-profit corporations 1009, 1045 online 737–9 ordinary reasonable person standard
1008 owners corporations and 609 privacy protection 1094 published material 1008 qualified privilege defence 1011–12 remedies 1013 serious harm to reputation 1008 special meaning 1009 threat of legal proceedings 1013 true innuendo 1009 truth defence 1010–11 uniform legislation 1008 unintentional meanings 738 what is 737, 1008 who can sue for 1009 Defence Force Ombudsman 1082–3,
1085 defence forces first home owner grant 548 repatriation allowance 924 delay bail, exceptional circumstance 204 building 569
contract providing for 569
liquidated damages 569 insurance claims 960 motor vehicle delivery 642–3 delegated legislation 2, 10 Department of Climate Change, Energy,
the Environment and Water (Cth)
1044 Department of Education, Skills and
Employment (Cth) 1074 Department of Energy, Environment and
Climate Action (DEECA) contact details 1044 contaminated land register 1042 Planning Practice Notes 1042 public safety zones, declaring 1051–2 Department of Families, Fairness and
Housing (DFFH) adoptions 49 Child Protection 46–50, 307
applications 46–9
investigation and reports 46
permanent care application 49
powers and responsibilities 49–50
protective intervention report 46
reports 46, 47 contact details 50, 307, 817 family violence
housing provision 294
keeping records of contact with 305
protection order application 296 Forensic Disability Statewide Access
Service 815 intellectually disabled persons assistance to 815 justice plan, preparation of 815 Multiple and Complex Needs Initiative 815 Office for Disability 817 priority housing applications 305 right of communication with 823 young offenders complaints about standard of care 45 pre-sentence reports 41 Youth Justice service 41 Department of Health and Aged Care (Cth) 893 Department of Health (Vic) see also Services Australia advance care directive form 857 Assisted Reproductive Treatment Policy Manager 292 Chief Psychiatrist 811, 839–40, 849, 850 contact details 292, 879, 894 enquiries and complaints about 800 Food Safety Unit 730 forensic patients special leave 811 transfers, review of 812 health service complaints 877 infectious diseases, notifying 873 Pandemic Order Register 117 pollution and waste complaints to 1041 privacy complaint against 1118 Senior Practitioner 795 Supported Residential Services 894 website 467, 818, 825, 857, 859, 879, 894 Department of Home Affairs Immigration Ombudsman 1082, 1083 Department of Human Services (Cth) see Services Australia Department of Immigration see now Department of Home Affairs Department of Infrastructure, Transport, Regional Development, Communications and the Arts 750 Department of Justice and Community Safety contact details 30, 87, 817 document signing stations (DSS) 27 emergency management days, grant of 234 information for self-representation 79 information sharing, information about 299 security orders, requirements 815 website 27, 28, 30, 87, 299 Working with Children Check Unit 250, 253 Department of Premier and Cabinet Aboriginal heritage test certification 1025 Department of Social Services (Cth) contact details 1074 Department of Transport and Planning (Vic) contact details 671, 1044 EIS assessment report 1029 offences against officers of 1052 planning scheme amendments, approval of 1017 public safety zone declarations 1052 role in planning 1016 website 1028, 1044 Department of Veterans’ Affairs (DVA) access to records 1127 data matching 1109 departure prohibition order 274 appeal against 273 detention arrested person 177 drug offence suspect 149 Ombudsman as NPM Coordinator 1084 questioning, for 177 terrorism suspect 177 young offenders 44, 45 Dingley Village, Make a Difference 390 directions hearing 724 DirectLine 238 Director of Housing bond, recovery of 519 Charter of Rights compliance 537–8 housing call centre 486, 540 Public Housing Policy and Procedure
Maintenance Manual 486 rental rebates 530–1 repair procedures 486 service charges 479 social housing policies 530 Director of Public Prosecutions (DPP) see also Office of Public Prosecutions
(OPP) appeal against sentence 20 appeal on question of law 21 decision on appropriate court 19 indictments, signing 217 privacy offences referred to 1114 disability 778–850 abuse of people with 785, 789
Royal Commission 778 access to premises see access to premises access to transport 1005 accommodation 464, 783–4
SDA see specialist disability
accommodation (SDA) administration see guardianship and
administration Adult Disability Assessment Tool 315 advance care directives 857–8 advocacy see disability advocacy assistance dogs 589, 986 assistance in court 787 ‘best interests’ no longer factor in decision
consent to treatment 868
guardianship 851
medical decisions 856 capacity 676, 787, 788 Carer Payment 315–16 Charter of Human Rights and
Responsibilities 803–4 Community Visitors Program 792, 797–8,
841 complaints about services 787, 1085 consent to treatment see consent to
treatment Consumer Affairs Victoria services 729 contacts 791–5 contracts 676, 788 correctional facilities and programs 787,
798 Court Integrated Services Program (CISP)
16, 82, 152, 805 criminal charges 803 Criminal Justice Diversion Program 806 criminal justice system 780, 786–7, 803–17
rights and options 786–7 decision making 785 definition 778, 779, 781–2, 796 Disability Care Load Assessment (Child)
Determination 328 Disability Standards 784, 986, 1005 Disability Support Pension 316–17, 780 discrimination see disability discrimination education, access to 782–3, 986, 1004 employment 783 family violence and 785 fitness to stand trial 809, 845 further information 816 guardianship and administration see
guardianship and administration imputed 782 independent third person (ITP) 804–5 individual support plan (ISP) 37, 808 information and advice 797, 798 instructions from client with 790–1, 803 intellectual see intellectual disability international protections 1006 jury service 24 justice plan conditions 814, 815 legal assistance, right to 786 legal capacity 676, 787 legislation 779–80 litigation guardian 791 mental illness see mental illness Mobility Allowance 328 National Disability Insurance Agency
(NDIA) 780, 790 NDIS see National Disability Insurance
Scheme next friend 791 parking permit 781 pension see Disability Support Pension personal injury damages, limitation of
actions 933 police interview 804–5
access to lawyer 805
independent third person (ITP) 798,
805–5 power of attorney see power of attorney protection from abuse 780, 797 psychiatric see mental illness Public Advocate see Office of the Public
Advocate Public Transport Standards 1005 requirements for NDIS 780 rights of people with 779–90, 848–9
asserting 787–90
criminal justice system, in 786–7
limitations 784–5 Royal Commission 778 schools, discrimination 782–3 sexual offences against people with 162–3,
785–6
evidence in court 165–6, 786
reporting to police 164
support service provider, by 786 social security see social security special hearing 810 specialist accommodation see specialist
disability accommodation (SDA) support programs 779 supported decision-making 789 supported employment services 783 taking instructions from client with 790–1, 803 tenancy 783–4 Commonwealth Continuity of Support Program 534 specialist disability accommodation 464, 474, 534–6 testamentary capacity 899 treatment compulsory 784–5 consent to see consent to treatment criminal justice system, rights in 786 UN Convention on Rights of Persons with Disabilities 779, 849, 851, 1006 unfitness to stand trial 809–10, 845 VCAT Guardianship List see guardianship and administration wills 899 disability accommodation see specialist disability accommodation (SDA) disability advocacy 781, 789, 791–5, 796, 1085 citizen advocacy programs 796 Community Visitors Program 792, 797–8, 841 contacts 791–5, 801 Corrections Independent Support Officer (CISO) 798 definition 796 Disability Advocacy Resource Unit 796, 801 Disability Discrimination Legal Service 89, 783, 792, 799, 801 Disability Justice Australia 792 Disability Resources Centre 792 Disability Services Commissioner 794, 797, 800, 802, 1118, 1122 equal opportunity commissions 801 guardianship 797 Health Complaints Commissioner 799, 849, 850 Independent Family Advocacy and Support 67–8, 789, 793 Independent Mental Health Advocacy 68, 79, 793, 801, 850 independent third person 798, 804–5 mental health 822–3, 849 legal 849 non-legal 822–3 opt-out register 823 Mental Health Legal Centre 793, 798–9, 801, 850 National Disability Advocacy Program 1085 NDIS appeals advocates 781 NDIS Quality and Safeguards Commission 787, 793, 797, 798, 800–1 non-legal mental health advocates 822–3 protection from abuse 797 Public Advocate see Office of the Public Advocate self-advocacy 796 Self Advocacy Resource Unit 794, 802 Senior Practitioner 795 services 781, 789, 791–5 support network 796 types 796 Villamanta Disability Rights Legal Service
92, 795, 798, 802 Youth Disability Advocacy Service 783 Disability Advocacy Resource Unit
(DARU) 796, 801 Disability Advocacy Victoria 796 disability discrimination 781–4, 1004–5 see also discrimination access to premises 784, 1004, 1005 accommodation 783–4, 987 advertisements 1005 assistance animals 986, 1005 definition of disability 781–2 Disability Discrimination Act 782 Disability Standards 784, 986, 1005 duties in relation to 986, 987 education 782–3, 986, 1004, 1005 employment 783, 986, 988, 1005 Equal Opportunity Act 782 exemptions 992–3, 1005 health 782 legislation 782, 1004 owners corporation obligations 609 positive discrimination 1005 Public Transport Standards 1005 reasonable adjustments 783, 986, 1004
unjustifiable hardship 1004 Disability Discrimination Legal Service
(DDLS) 89, 783, 792, 799, 801 Disability Justice Australia (DJA) 792 disability parking permit 781 Disability Resources Centre (DRC) 792 Disability Royal Commission (DRC) 778 recommendations 778, 782, 783, 784 Disability Services Commissioner (DSC)
794, 800 complaints to 797, 802, 1118, 1122 contact details 794, 802 functions 800 privacy complaints 1118 website 794, 800, 802 Disability Support Pension 316–17, 780 assets test 318 blind person 316, 317, 318 catastrophic, profound or terminal
condition 317 continuing inability to work 316 eligibility 316 impairment tables 316 income test 317–18 job capacity assessment 316 portability 336 program of support 316 rate 317 taxation 337 disclaimers 690 discrimination 984–1007 access to premises 784, 989, 1005 accommodation 783–4, 987, 989 action plans 998 adverse action 1071–2, 1078 advertisements 991, 1003, 1005 age discrimination 889–91, 993, 1005 allowable 991–3 anti-discrimination laws 984, 985 areas of 987–90 assistance animals 986, 1005 assisting 991 attribute, on basis of 986 Australian Human Rights Commission
984, 1002–3
complaints to 984, 1002
court proceedings where case
unresolved by 1003
Federal Discrimination Law 2016 1002
human rights inquiries 1005
procedure 1002–3
termination of complaints 1002–333
workplace discrimination inquiries 1006 authorising 991 bases of 985–6 characteristic, on basis of 986 Charter of Human Rights 984, 999–1002
override declarations 1001
public authorities’ duty of compliance
1000
remedies for breach 1001
statement of compatibility 1000 clubs 989, 993, 1004 Commonwealth Acts 984, 1002–6 complaints 984–5, 995–8, 1002, 1005
AHRC, to 984, 1002–3, 1005–6
court proceedings where unresolved
1003
investigation 997, 1002
police, against 1143
termination by AHRC 1002–3
UN committees, to 1006
VEOHRC, to 984, 995–6
victimisation because of 1003 compliance with laws or court orders
993 contacts 1006, 1074 contract work 988 criminal record, on basis of 248–9 definition 985–7 direct 987 disability see disability discrimination disposal of land 989 dispute resolution 995–8
practice guidelines 997
settlement agreement 996
VCAT 996–7
VEOHRC 995–6 education 783–4, 986, 988, 1004, 1005 employer’s liability 989–90, 991, 994, 1003 employment 986, 988, 1005, 1072
disability 783
duty to eliminate 985, 987
employment-related areas 988
genuine occupational requirements 992
volunteers and unpaid workers 988 enterprise agreement terms 1060 Equal Opportunity Act 2010 984, 985
bases of discrimination under 985
exceptions 991–3
exemptions 993 Equal Opportunity Commission see
Victorian Equal Opportunity and
Human Rights Commission exceptions 990, 991–5, 1004 expunged homosexual conviction 986 Fair Work Act 2009 984, 985 Federal Circuit and Family Court 1003 Federal Court 1003 genuine occupational requirements 992 goods and services 989, 1004 health and safety exception 992 health and safety representatives, claims by 1078 indirect 987 industrial organisations 988 infertility treatment 276, 278 international instruments 1006 internet 739 investigation of complaints 997, 1002 legislation 984, 985, 1002 lenders 547 local government 989 marital status 278 motive irrelevant 987, 994 overlap of federal and state legislation 984 owners corporation obligations 609 partnerships 988 police, by 1143, 1147 political clubs 993 positive duty to eliminate 987, 991 prisoners 222 complaints about 237 qualifying bodies 988 Racial and Religious Tolerance Act 2001 985, 994–5 exceptions 994–5 racial discrimination 739, 1003–4 racial vilification 739, 994–5, 1003 religious bodies and schools exception 992 religious vilification 739, 994–5 renters, against 469, 783–4 representative complaints 995 requests for information 991 right to freedom from 984 same-sex relationships 276, 277, 278 schools exceptions 992 sex characteristics 986 sex discrimination 1004 sex workers, against 170 sexual harassment 163, 990, 1004 special measures 993, 1004 special needs exception 992 spent convictions 247, 248–9, 986 sport 989 exceptions 992, 1004 stand-alone duties 986 temporary exemptions 993 tenancies 469, 783–4 compensation claim 523 VCAT application to 984, 996–7 costs 997 orders 996–7 representation of parties 997 VEOHRC 984, 995–8, 1074, 1143 actions plans, registration of 998 complaint to 984, 995 dispute resolution 996 functions 998 information and education programs 998 intervention in proceedings 998, 1001 investigation on own motion 997 legal submissions 998, 1001 practice guidelines 997 resources 984 victimisation 987, 990–1, 1003 vilification 739, 994–5, 1003 exceptions 994–5 welfare measures 992 welfare services 992 what is 985–7 workers compensation claims and 948–9 workplace 984 workplace discrimination inquiries 1006 Dispute Settlement Centre of Victoria
(DSCV) 18, 575 aged care issues 893 consumer disputes 714, 724, 729 contact details 30, 264, 592, 714, 729,
893, 894 debt disputes 353 Dispute Assessment Officer 577 family disputes 264, 894 fencing disputes 585 neighbour disputes 575, 577–8, 587, 590 website 18, 30, 575, 578, 587, 592 diversion programs 36, 217 Children’s Court 42–3 Criminal Justice Diversion Program 36,
132 criminal record, avoiding 241 driving offences 658 drug offences 132, 144 summary offences 217 Youth Diversion Program 42–3 divorce 257–60 abuse, FDR exception where 257 appeals 263 application for 86, 257, 260
defending 260
fee 57
finding information 86
hearing 260
service 259 Attorney-General, intervention by 261,
262 child support see child support commencing proceedings 258 conciliation conference 257 consortium vitae, end of 258 contacts 264 costs and fees 259, 260, 263 counselling 257
short marriages 258 court proceedings 259–60 courts that can grant 257 decree nisi 260
setting aside 262 decree of dissolution of marriage 257, 260 decree of nullity 257, 258 defending application 260 do-it-yourself kits 258 documentation 259 domicile requirement 257 evidence by affidavit 259, 260 family dispute resolution 257 Family Law Act 1975 256 family violence, FDR exception where 257 Federal Circuit and Family Court 80,
256–9
appeals 263
application fee 57
do-it-yourself kits 258
proceedings 259 grounds 256, 257–8 hearing of application 260 information about 86 injunctions 260–1 intervening parties 261–2 irretrievable breakdown of marriage 257
indicators of 258 legal advice 86 media reporting case 259 no fault ground 256 online e-fling option 86 property proceedings 256, 262–3 residence requirement 257 self-representation 86 separation prior to 257 service of documents 259
dispensing with 259
proof 259 short marriages 258
counselling 258
special circumstances 258 spousal maintenance 268–9 spouses as witnesses 259 subpoena to produce documents 259 summons to attend court 259 superannuation splitting 415
agreement 415
bankruptcy, non-divisible property 368
domestic relationships 282 VLA self-help resources 86 void marriage 258 warrant where failure to attend 259 who can apply for 257 will, effect on 902 Djirra (Aboriginal Family Violence
Prevention and Legal Service) 89,
166, 306 DNA samples see forensic procedures ‘do not call’ register 700, 1103, 1113 document signing stations (DSS) 27 dogs see animals domain names 740–1, 770 Australian Domain Administrator (auDA)
740, 751 Internet Corporation for Assigned Names
and Numbers (ICANN) 740, 741,
751 misleading or deceptive conduct 740, 770 passing off 740, 770 trade marks distinguished 770 Domestic Building Dispute Resolution
Victoria (DBDRV) 572–4, 716 BACV replaced by 574 Chief Dispute Resolution Officer 716 consumer disputes 716 contact details 574 dispute resolution by 572–3 referral of dispute to 572 review of decisions by VCAT 573, 716 domestic relationships 276–92 assisted reproductive treatment 276,
278–82 children 278–90, 310
adoption 276, 287–8
artificially conceived 278–92
financial support 288–9
inheritance 285–6, 911, 915
name 282, 310–11
parentage 278, 280–5
registration of birth 282, 285
social security benefits 286, 290–1
surrogacy 279–80, 285, 286, 287 Commonwealth legislation 282 de facto relationship, definition 276 deceased estate claims 290, 905, 911, 915 definition 276, 277 discrimination 276, 277, 278 domestic partner definition 294 violence against see family violence Family Law Act, application 256, 282 family violence protection 282 intestacy 290, 897, 911, 915 legal concept 276 marital status 278 parental rights and responsibilities 289–90 property proceedings 262, 282 registered 276 Relationships Act 2008 277 same-sex relationships, includes 256, 276 social security benefits 286, 290–1 Statute Law Amendment (Relationships) Act 2001 277 Statute Law Further Amendment (Relationships) Act 2001 277 surname, choice of 282 children 282 Victorian legislation 277–82 wills 290, 901 domestic violence see family violence Domestic Violence Resource Centre Victoria 306 door-to-door sales 697–9 cooling-off period 697, 698, 699 ‘do not knock’ sign 698, 699 obligations and rights 698–9 permitted hours 698 request to leave premises 698 unconscionable conduct 693 unsolicited consumer agreements 697–9 drainage issues 586 drink-driving see driving offences driver’s licence 647–8 age for applying 647 cancellation 35, 648, 650–1 appeal 651 automatic 650 car theft 650 court’s power 650–1 Crimes Act offences 650 dangerous driving 657 dangerous for person to drive 650 demerit points 649 general power 35 interstate licence not to be used 650 licence loss infringements 103 magistrate’s power 650 non-payment of fine 650 overseas licence not to be used 650 VicRoads’ power 650 demerit points system 649 common infringements 649 option notice 649 payment of fine by instalments, effect 109 probationary licences 649 driving while disqualified 656 another state, in 650 driving without 656 full licence 648 demerit points 649 suspension 650 international or interstate licence conversion to Victorian licence 657 suspension not to be evaded by using
650 unlicensed driving 657 learner’s permit 647 licence eligibility orders 655 licence loss infringements 103 review not available 103 privacy protection 1124 probationary licence 647–8 demerit points 649 failure to display P-plates 649 failure to have zero BAC 653 loss of 648 P1 licence 648 P2 licence 648 suspension 650 zero BAC requirement 648, 652, 653 requirement for 647 restoration 648, 655 restrictions 648 suspension 35, 648, 650–1 appeal 651 automatic 650, 651, 652 car theft 650 court’s power 650–1 dangerous for person to drive 650 demerit points 649 disqualification in another state 650 drink-driving offences 650, 654 driving while suspended 656 enforcement of fines by 102, 112,
649, 650 excessive speeding 647, 649, 651–2 failure to complete safe driving course
650 general power 35 immediate 647, 649, 650, 652, 654, 656 interstate licence not to be used 650 magistrate’s power 650 non-payment of fine 650 overseas licence not to be used 650 probationary licence 649 request not to suspend for 12 months
649 speeding offences 651–2 VicRoads’ power 650 types 647–8 variation of conditions 650 driving offences 647–59 aggression towards cyclists 670 alcohol interlock devices 655 arrest 651 bail 651 behaviour change programs 655 cancellation of licence see driver’s licence car registration suspension 649, 650 Director of Fines Victoria directing 650 enforcement of fines by 102, 112, 114,
649, 650 VicRoads’ power 650 careless driving 657 demerit points 649, 657 infringement notice 96 penalties 657 seizure of vehicle 658 charge with summons 650–1 Criminal Procedure Act 2009 647 criminal record 241 culpable driving causing death DNA sample offence 187 young offender 39, 44 dangerous driving 657 penalties 657 seizure of vehicle 658 detection device infringement notices 648 diversion program 658 DNA sample offences 187 drink-driving offences 652–5 accompanying driver 653 alcohol interlock devices 655 BAC exceeding prescribed limit 652 behaviour change programs 655 combined drink driving and drug
driving 653 defences 654 driving under the influence (DUI) 652 enforcement review not available 103,
110, 120 fail the test offences 652 failure to have zero BAC 652, 653 immediate licence suspension 653, 654 infringement notice 100, 102 internal review not possible 100, 103 licence eligibility orders 655 licence restoration 655 licence suspension 650, 654 loss of right to claim insurance 965 penalties 653–4 prior offences 653 refusing breath or blood test 653 seizure of vehicle 658 vehicle seizure orders 653 driving while disqualified 656 seizure of vehicle 656, 658 driving while suspended 656 drug-driving offences 655–6 behaviour change programs 655 combined drink driving and drug
driving 653 driving while drug-impaired 655 drug testing 655 enforcement review not available 103,
110, 120 exceeding prescribed concentration 655 fail the test offences 656 immediate licence suspension 656 infringement notice 100, 101 internal review not possible 100, 103 licence restoration 656 penalties 656 prescribed illicit drugs 656 prior offences 656 refusing drug impairment assessment
656 refusing to provide sample for analysis
656 seizure of vehicle 658 testing procedure 656 emergency workers, connected with 1050 ex parte hearing 651 excessive passengers in car 658 failure to give way 669 failure to stop after accident 657 immediate licence suspension 647 failure to stop when directed by police 658 ‘hoon driving’ offences 650, 658 compulsory safe driving course 650 seizure of vehicle 658 infringement notice 96, 648–9 enforcement of penalty 649 failure to pay fine 649 licence loss infringements 103 objection by driver 648–9 objection by vehicle owner 648 payment arrangement 109 restrictions on review 103 vehicle owner not driver 648 withdrawal 649 legislation 647 level crossing, in relation to 657, 658 licence cancellation or suspension see driver’s licence licence loss infringements 103 loss of right to claim insurance 965 Magistrates’ Court cancellation or suspension of licences 650 jurisdiction 15 notice to appear 650, 651 proceedings 650, 659 summons 650–1 vehicle seizure orders 658 mobile phone use 647, 648, 649, 657 nomination of another driver 107–8 notice to appear 650, 651 objection to infringement notice 648–9 orders re motor vehicles 36 owner of car not driver objection to infringement notice 648 vehicle seizure 658 penalty enforcement 649 see also infringements system penalty units 647 rail crossing, at 657, 658 red-light offences 649 refusing breath or blood test 653 refusing drug impairment assessment 656 road rule offences 647 Road Safety Act 1986 647 2020 and 2022 amendments 647 safe driving course, order to complete failure to comply 650 ‘hoon’ offences 650 seatbelt, failure to wear 647, 649, 657 seizure of motor vehicle 658 driving while disqualified 656 exception hardship exemption 658 owner of car not driver 658 police action 658 substitution order 658 speeding 649, 651–2 dangerous driving 657 demerit points 649 disqualification periods 651, 652 enforcement review not available 103, 110, 120 excessive 647, 649, 651 immediate licence suspension 647, 649, 651, 652 infringement notice 100, 101 internal review not possible 100, 103 licence cancellation or suspension 650 minor offences 652 penalties 652 seizure of vehicle 658 summons to attend court 650–1 time limits 651 suspension of car registration 650 suspension of licence see driver’s licence toll road offences 118–19 tram crossing, at 657, 658 Transport Legislation Amendment Act 2023
647 unlicensed driving 656–7
disqualified driver 656
employer allowing 657
licensed in another state 657
seizure of vehicle 657 using phone while driving 647, 648, 649 drug addiction see drugs and alcohol drug and alcohol treatment order (DATO)
32, 145, 808 breach 32, 145 custodial part 32, 145, 808 drug and alcohol treatment order (DATO)
145 drug-related offences 144, 145 purpose 145 treatment and supervision part 32, 808 Drug Court 13, 32, 145, 808–9 contact details 37–8, 152, 808–9 drug and alcohol treatment orders 32,
145, 808 drug offences – extra-territorial 151–2 aiding and abetting 151 attempt 151 conspiracy 151 dealing in drugs 151 penalties 152 possession of equipment 151 presumption of purpose 151 prosecution 151 relevant laws 131 UN convention 151 drug offences – federal 145–50 absolute liability 145 aiding and abetting 149 arrest without warrant 174 attempt 149 bail
exceptional circumstances 203
presumption against 203 border controlled drugs 146, 147
import/export of 147 border controlled precursors 148
import/export of 148 categories of offences 146 children, involving 146, 148 combined quantities 148 combined quantities precursors 148 commercial cultivation 146 commercial manufacture 146 conspiracy to commit 149 Crimes (Traffic in Narcotic Drugs and
Psychotropic Substances) Act 1990 146 Criminal Code 145–9 criminal responsibility 145–6, 148 Customs Act 146, 149–50 defences 148
mistake 145, 148 detention and search 149–50 evidentiary presumptions 148 fault elements 146 import-export 147–8
border controlled drugs 147
border controlled precursors 148
commercial quantity 147
marketable quantity 147
presumptions 148 intention 146 knowledge 146 mistake defence 145, 148 penalty units 131 physical elements 149 possession 146 pre-trafficking controlled precursors 146 recklessness 146 relevant laws 131 search powers 149–50
external search 150
frisk search 149
internal search 150 selling controlled plants 146 trafficking controlled drugs 146 drug offences – state 131–45 adjournment without conviction 144 aiding and abetting 139, 143, 144
offence outside Victoria 139 analogues of drugs 131 attempt 139 bail 140–1
exceptional circumstances 140, 203
presumption against 140, 203 between dates count 140 buying for friend 135 cautioning scheme 132 certificate of analysis 139 children
apprehension and detention 142
supply to 138, 139, 143
trafficking to 138, 143
volatile substances search 141
youth training centre detention 145 chroming 141 conspiracy to commit 139, 143, 144 contacts 152 conviction, avoiding 132 court-based support services 132 Court Integrated Services Program (CISP)
132, 152
bail eligibility and 141
Remand Outreach Pilot (CROP) 132 Criminal Justice Diversion Program 132 cultivation 137–8
allowing property to be used for 138
definition 137
first offence 144
large commercial quantity 138
penalties 137–8, 143, 144
possession of instructions for 138
publication of instructions for 138
small quantity 144 defence to prima facie case 140 diversion 132, 144 drug and alcohol treatment order 32, 144,
145, 808 drug, definition 131 drugs of dependence 131 duplicity of charges 140 entrapment 140 false representation to obtain 139, 143 fines 143 forging prescription 139, 143 Giretti count 140 good behaviour bond 144 imprisonment 143, 144 serious offenders 145 inciting 139 indictable hearing 142 introduction to body of another 139, 143 jurisdiction of courts 142 laws concerning 131 legal advice 131 major offences 131 market value 140 narcotic plants, traffickable quantity 136 offering to sell 134 penalties, summary of 142–4 penalty units 131 personal search 141, 178 possession 133–4 burden of proof 133 deemed possession 133 definition 133 equipment for trafficking 139 evidence of trafficking 134, 135 first offence 144 instructions for trafficking or cultivating 138 intention to sell 134 narcotic plants, traffickable quantity 136 penalties 134, 143, 144 precursor chemical 139 small quantity 134, 136, 144 statutory possession 133 tablet press 139 traffickable quantity 134, 135, 136 preparatory act 139 prima facie evidence conclusive proof 140 defence to 140 possession of traffickable quantity as 134, 135 prison, in 233–4 prison sentences 143, 144 psychoactive substances 138 quantities 135–6 aggregated quantities 137 commercial quantity 136–7 large commercial quantity 137 small quantity 136 traffickable quantity 136 relevant laws 131 school, supply or trafficking at, 138 search and forfeiture 141–2 common law search 141 personal search 141, 178 record keeping 142 return of property 142 volatile substances 141 warrant 141 without warrant 141 section 76 bond 144 sentencing 142–4 serious offenders 145 significant offences 145 summary hearing 142 synthetic substances 131 tablet press, possession of 139 traffickable quantity 136 aggregated quantities 137 definition 136 mixed weight 136, 137 narcotic plants 136 possession of 134, 135 pure weight 136, 137 trafficking 134–7 allowing property to be used for 138 burden of proof 135 child, to 138, 143 commercial quantity 136–7, 143, 145 common law meaning 134 definition 134 DNA sample offence 187 entrapment defence 140 evidence of 135 indictable offence 134 inference 134 large commercial quantity 137, 143 manufacturing drug for 134 penalties 135, 143 possession of equipment for 139,
143 possession of instructions for 138 possession of traffickable quantity
134, 135 preparing drug for 134 prima facie evidence 134, 135 publication of instructions for 138 quantities 136 school or public place, at, 138 serious offences 145 small quantity 136 standard of proof 135 traffickable quantity 136 violence or threats, causing by 138 use 132–3 cautioning scheme 132 court-based support services 132 definition 132 first offence 144 penalties 132, 143, 144 volatile substances apprehension and detention of minors
142 inhaling (chroming) 141 search and seizure 141 drug treatment order see drug and alcohol treatment order (DATO) drugs and alcohol administration for sexual purpose 156 alcohol exclusion order 32, 35 bicycle riding 667 Court Integrated Services Program (CISP)
132, 152 DirectLine 238 driving offences see driving offences drug, definition 131 drunk/drinking in public place bail 198 infringement notice 96 infringement system and addiction special circumstance 105, 107 work and development permit (WDP)
113 injecting centre 131 offences see drug offences prison 226 offences 233–4 Opioid Substitution Therapy Program
226 testing prisoners 234 testing visitors 230 sexual purpose, administering for 156 treatment orders 32, 144, 145, 808 duress consent to treatment without 869 contract influenced by 677, 680 guarantee obtained by 433 marriage void where consent obtained
by 258 duty lawyer services 64–5, 94 Children’s Court 40, 47, 64 how to use 65 infringements matters not having 122 Magistrates’ Court 64, 82 duty of care see negligence EACH Financial Counselling Services Boronia 389 Box Hill 390 Clayton 390 Doncaster 390 Healesville 393 Ringwood 391 easements implied, on common property 599 investigating title 558 vendor’s statement 555 Eastern Access Community Health
(EACH) Financial Counselling Services 389–93 New Horizons Self Advocacy Group 793 Eastern Community Legal Centre
(ECLC) 89, 895 Boronia 89 Box Hill 89 Healesville 89 e-commerce 744–8 business-to-consumer (B2C) transactions
745 consumer guarantees 706, 744 consumer protection 744–8 consumer protection agencies 748 consumer-to-consumer (C2C) transactions
745 details of transaction 745 eBay 745 ePayments Code 458–9, 744 escrow agent 746 GST 747 industry body, contacting 748 internet auctions 745–7 internet scams 747, 751 laws applicable 744 legal action 748 online shopping 744–8 overseas purchases 747 PayPal 746 privacy policy 745 problems, dealing with 746–8 Secure Sockets Layer (SSL) technology 745 security 745 trader, who is 744 unauthorised transactions 458–62 Economic Justice Australia 342 education age discrimination 1005 children’s rights at school see school copyright issues 764 disability access 783, 1005 disability discrimination 782–3, 986, 1004
reasonable adjustments 783, 1005
seeking assistance 783 discrimination 782–3, 988, 1004
positive duty 986, 987 HELP (HECS) debts 396
non-provable debt 374, 378 Overseas Students Ombudsman 1082,
1083, 1085 school see school student visas see visas VET Student Loans Ombudsman 387,
1082, 1083, 1085 elder abuse 880–4, 894 contacts 894 emotional abuse 882 financial abuse 881–2
limiting risk of 884
use of funds without authority 887 intervention orders 883 mistreatment 883 misuse of power of attorney 887–8 neglect 882 perpetrators 881 physical abuse 882, 894 prevalence 880–1 psychological abuse 882 reporting to police 883 Seniors Law 73 Seniors Rights Victoria 91, 883, 894 sexual abuse 882 signing documents, pressure or fraud 888 situations with potential for 883–4 social abuse 882 types 881–2 under-reporting 881 victims 881 what is 880 what to do about 883 Elder Rights Advocacy (ERA) 893, 894 electric bicycles 661 electrically power-assisted cycle 661 power-assisted pedal cycle 661 road law for see bicycles roadworthiness 662 electric scooters see also scooters definition 661 restrictions on riding 661 Electronic Filing Appearance System
(EFAS) 111 Elizabeth Morgan House Aboriginal
Women’s Services 167 email see also internet discrimination 739 harassment 742 prisoners, sending and receiving 231–2 spam 744, 1103 stalking 301, 742 emergency apprehension of person
subject to NCSO 813 emergency worker definition 1049 driving offences connected with 1050 offences against 1049–50 Emma House Domestic Violence
Services 89 employment adverse action 1071–2, 1078
age discrimination 890, 1005, 1072
agreements see workplace agreements
awards see employment conditions
bankruptcy, effect 366
breach of contract 1055, 1066–7
breach of general protections 1072
bullying 163, 1073, 1079
casual employment
information statement 1056
offer of casual conversion 1055–6
collective agreements see workplace
agreements
conditions see employment conditions
contacts 1065, 1073–4
contracts 1053–5
breach 1055, 1066–7
common law 1054–5
conditions see employment conditions
contents 1054–15
enforcement 1066–7
implied terms 1055
restraint of trade clauses 1064
copyright in employees’ works 754
COVID-19 and 1073
criminal record 247–9
occupations requiring disclosure 248
public service 249
working with children checks 250–2
disability, people with 783, 1004
‘reasonable adjustments’ 783
supported employment services 783
discrimination 984, 986, 988, 1004, 1072
action plans 998
contract work 988
duty to eliminate 985, 986, 987
employment-related areas 988
exceptions 990, 992
genuine occupational requirements 992
industrial organisations 988
liability of employer 989–90
partnerships 988
qualifying bodies 988
reasonable adjustments 986
volunteers and unpaid workers 988
dismissal 1067–70
contractual provision 1055, 1063–4
genuine redundancy 1068
grounds for instant 1063–4
individual agreement conditions 1063–4
notice 1055, 1063
serious misconduct 1055
Small Business Fair Dismissal Code
1067, 1068
unfair 1067–70
wrongful 1070
dispute resolution 1072
employee, definition 1054
employee/independent contractor
distinction 1054
employment records 1076
employment termination payments 410
enterprise agreements see enterprise
agreements
Fair Entitlements Guarantee scheme 1067
Fair Work Act 2009 984, 1053
Fair Work Commission see Fair Work
Commission (FWC)
Fair Work Ombudsman 793, 985, 1006,
1066, 1074
fiduciary duties 1055 freedom of association 1071 general protections 1071–3
procedures for breach 1072–3
remedies for breach 1073 industrial action 1061, 1071–2 industrial association 1071 insolvent employer compensation scheme
1067 JobWatch 90, 171, 793, 1065, 1074 jury service and 26 leave see employment conditions legislation 1053 minimum conditions see employment
conditions occupational health and safety see
occupational health and safety prisoners 227 redundancy 1064
fair entitlements scheme 1067
genuine 1068
pay 1057, 1064
schemes 1057
unfair where not genuine 1068 small claims 1067 stand down of employees 1070–1 strikes 1061, 1071 supported employment services 783, 936 suspension 1070 termination 1067–70
employment contract provisions 1055
individual agreements 1063
instant dismissal grounds 1063–4
notice or payment in lieu 1056
reasonable notice 1015, 1063
unfair dismissal 1067–70
unlawful 1072
wrongful 1070 unemployment schemes 1074 unfair dismissal 1067–70 unlawful terminations 1072 Victorian employees 1053 work injuries see work injuries; workers
compensation workplace agreements see workplace
agreements workplace rights 1071 wrongful dismissal 1070 employment conditions accident make-up pay 1062 allowances 1062 annual leave 1056 awards 1053, 1057–8
better off overall test 1057
breach 1057, 1066
contracts and 1053
determining application 1058
disability, people with 783
enforcement 1066
Fair Work Act 1057–8
flexibility terms 1057
high-income earners 1057
information about 1074
minimum standards 1057
Miscellaneous Award 1058
modern awards 1057, 1058
negotiated conditions 1061
old awards 1057
prosecution for breach 1066 carer’s leave 1056 casual conversion, offer of 1055–6 casual employment information statement
1056 community service leave 1056 compassionate leave 1056 contacts 1074 dispute settlement 1066–7 employer policy 1064 employment contracts 1053–5 enforcement 1066–7 enterprise agreements see enterprise
agreements Fair Entitlements Guarantee scheme 1067 Fair Work Act 2009 1053 fair work information statement 1056 family and domestic violence leave 1056 flexible working arrangements 1055 flexitime/time in lieu 1062 individual agreements 1061–5 instant dismissal grounds 1063–4 jury service leave 1063 leave 1056, 1062–3 legislation affecting 1053 long service leave 1056 make-up pay 1062 maternity leave 1056 maximum ordinary hours 1055, 1063 meal allowance 1062 meal breaks 1063 minimum entitlements 1054, 1059–60 Miscellaneous Award 1058 modern awards 1057, 1058 National Employment Standards (NES)
1055–7
breach 1066, 1067
terms seeking to exclude or modify
1061 non-standard terms 1062 notice of termination 1055, 1056
payment in lieu 1056 ordinary hours 1055, 1063 overtime rates 1062 parental leave 1056, 1063 penalty rates 1062 personal leave 1056 public holidays 1056 redundancy 1064
pay 1057, 1064
schemes 1058 rest breaks 1063 restraint of trade 1064 salary review 1062 superannuation 1064–5 termination of agreement 1063
instant dismissal grounds 1063–4
notice 1055, 1056, 1063 termination period 1055, 1063 time in lieu 1062 tool allowance 1062 trade secrets 1064 travel allowance 1062 uniform allowance 1062 vehicle allowance 1062 workplace agreement see workplace
agreement Employment Pathway Plan 319, 320, 322,
323 employment termination payments 410 enduring power of attorney see power of
attorney
Energy and Water Ombudsman Victoria
(EWOV) 540, 716, 730
consumer disputes 540, 716, 730
contact details 457, 540, 730, 1125
credit reporting complaints 456
embedded networks issues 478
Enforcement Review Program (ERP) 16
repeal 806, 816
enterprise agreements 1058–61
approval by FWC 1059
approval by parties 1059
better off overall test (BOOT) 1058
breach 1066
coercion 1059
consultation term 1060
content 1059–60
discriminatory terms 1060
dispute settlement procedure 1059
employer and existing employees 1058
enforcement 1066
expiry date 1059, 1060
Fair Work Act, under 1058–61
flexibility term 1060
greenfields agreements 1058, 1059
independent contractors 1054
industrial action and 1061
mandatory terms 1059–60
minimum entitlements 1059
terms inconsistent with 1060
multi-enterprise agreements 1058, 1059
terms seeking to exclude or modify
1060
National Employment Standards 1055,
1059–60
negotiated conditions 1061
no disadvantage test (former) 1058
objectionable terms 1060
operation 1060–1
prohibited terms 1060
prosecution for breach 1066
single enterprise agreements 1058, 1059
types 1058
unlawful conduct 1059
unlawful terms 1060
entrapment 140
entry onto land 581–2
fence, fixing 586
fire brigade 582
land, meaning 581
meter readers 582
officials 582
permissible reasons for 581
police 582
search see search – premises
warrant 175
without warrant 174
rental provider 481–3
reasons 481
trespass 581
environment and planning 1015–44
Aboriginal heritage protection 1024–5
restorative justice 1039–40
activities requiring permission 1035–6
EPA, from 1035–6
EPA or council, from 1036
appeals 1026, 1036
bilateral assessment 1030
building permits 563, 564, 565, 566 contacts 1044 controlled actions 1030 decision to approve 1030 cultural heritage management plan 1024–5 Department of Energy, Environment and
Climate Action (DEECA) contaminated land register 1042 Planning Practice Notes 1042 Department of Transport and Planning
(DELWP) 1016 development licences 1035–6, 1041 duty to eliminate risks of harm 1031 emissions see pollution and waste Environment Reference Standard (ERS)
1035, 1036–7 environmental effects statement (EES)
1018, 1028–9 environmental impact assessment (EIA)
1018, 1027–31 EPA role see Environment Protection
Authority (EPA) Victoria existing use rights 1016 flora and fauna protection 1043–4 freedom of information 1126 general environmental duty (GED) 589,
1031–2 enforcement 1038–9 risk controls 1031 land use planning 1015–16 legislation 1015 Ministerial Directions 1042 native vegetation removal 1043 nature protection laws 1043–4 noise controls see noise objections to planning permits 1019–20,
1022 considerations for objectors 1022–3 detriment to amenity 1022 public 1020 referral authorities 1019–20 VicSmart reforms 1020 objects of planning 1015, 1023 operating licences 1035 permissions 1035–6 planning authorities 1016, 1017 Planning Panels Victoria 1016 planning permits 565, 566, 1018–24 agreement with responsible authority
1023 amendment 1027, 1041 appealing decision on 1026 applications 1019 availability for inspection 1019 cancellation 1027 certificate of compliance 1019 combined permit and amendment
process 1027 conditions 1023, 1041 considerations for grant 1020–1 cultural heritage permit 1024 enforcement orders 1026–7 EPA role 1041 Minister calling in decisions 1024 native vegetation removal 1043 objections 1019–20, 1022–3 owners corporation matters 609 panel decision 1024 public notice of proposal 1019 relevant considerations 1020–3 ResCode 1022 responsible authorities 1018, 1019, 1021 review of decisions by VCAT 1022, 1025–7 special agreements 1023–4 VicSmart reforms 1020 what are 1018 when required 1018 planning schemes 566, 1016–18 Aboriginal heritage protection 1024 amendment 1017, 1027, 1028, 1041 environmental effects statement 1018, 1028–9 environmental impact assessment 1018, 1027–31 EPA role 1041 public comment on changes 1017–18 referral to VCAT 1018 responsible authorities 1016, 1017 Victoria Planning Provisions (VPPs) 1017 pollution see pollution and waste preliminary risk screen assessment (PRSA) 1042 Principles of Environment Protection 1037 protection of nature 1043–4 public consultation 1016, 1018 referral authority 1019, 1020 determining 1020 objections to planning permits 1019–20 recommending 1020 regional forest agreements 1029, 1043 Residential Development Standards (ResCode) 1022 rezoning 1017 section 173 agreement 1023–4 VCAT 23, 1016, 1025–7 cancellation or amendment of permit 1027 enforcement orders 1026–7 fees and costs 1025–6 planning scheme amendments, referral to 1018 review of permit decisions 1022, 1025–7 role in land use planning 1025 Victoria Planning Provisions (VPPs) 1016, 1017, 1018, 1022 waste see pollution and waste Environment Defenders Office (EDO) 1044 Environment Protection Authority (EPA) Victoria 1031–44 activities requiring permission from 1035–6 contact details 592, 1044 duty to report to contaminated land 1033 pollution incidents 1032 EES assessment, consideration of 1029 functions 1037 information, access to 1042 licences 1035–6 development licences 1035–6, 1041 operating licences 1035 noise control 589–92, 1034 Noise Protocol 1034 permissions 1035–6 planning system and 1041–2 pollution and waste complaints to 1041 pollution control see pollution and waste pollution watch line 1041, 1044 public register 1035 referral authority 1041 registrations 1035 website 592, 1031, 1032, 1035, 1044 Environment Reference Standard (ERS)
1035, 1036–7 environmental effects statement (EES)
1018, 1028–9 Environmental Health Officer 730 environmental impact assessment (EIA)
1018, 1027–31 assessment procedure 1028–9, 1030 bilateral assessment 1030 Commonwealth system 1029–30 consultation 1029 controlled actions 1030
decision to approve 1030 desktop assessment 1030 ecologically sustainable development
(ESD) 1030 environmental effects statement (EES)
1018, 1028–9 EPA requiring 1041–2 inquiry 1029 major transport projects 1028 matters of national environmental
significance 1029 mineral resources developments 1028 minister’s assessment 1029 overview of process 1028–9 planning permit applications 1028 planning scheme amendments 1018, 1028 preparation 1029 proposed pipeline 1028 public environment report 1030 public review 1029 public works 1028 referral to minister 1028, 1030 regional forest agreements exempt 1029 significant impact 1029 Victorian system 1028–9 what is 1027 when required 1028 Environmental Justice Australia 62, 90,
592, 1044 environmental law 1015–44 contacts 1044 nature protection 1043–4 planning see environment and planning pollution see pollution and waste ePayments Code 458–9, 744 Epping Uniting 390 Equal Opportunity Commission see
Victorian Equal Opportunity and
Human Rights Commission Equifax 345, 453 contact details 345, 457, 1125 obtaining credit report from 345, 456 online request form 456 escape from legal custody arrest without warrant 174 warrant for arrest 175 escrow agent 746 estate agent 551–2 advice to sellers about 552 appointment to sell house 551 Business Licensing Authority 551, 561 CAV conciliation services 727, 731 choosing 551 complaints about 468, 534, 561, 731 dispute resolution by CAV 468, 727, 731 exclusive auction authority 551 exclusive sale authority 551 fees 551–2 general sale authority 551 licensing and regulation 534, 551, 729 Real Estate Institute of Victoria 551 tenancies 468
compensation claim against 526, 527
fees and charges 472–3 Estate Agents Council 551 estates 896, 904–16 administrator/administratrix 897
appointed by court 897
duties 905
surety or bond 897, 912 bankruptcy 908 costs of administration 913–14 debts, payment of 905, 907–8, 913
insolvent estate 908
intestate estate 913 domestic partner 290, 897, 911, 915 estate duty abolished 913 executor 896, 897, 905
costs 914
dead 906
duties 905
intestate estate 897
minor 906
payment 897
powers 905–6
private 914
problems with 906
unwilling to act 906 family provision claims 909–10
limitation period 905, 909 income tax 913–14 insolvent 908 intestacy 897, 904, 911–13 legal assistance 74 legal fees 914 legal personal representative (LPR) 896,
904 letters of administration 904, 912
application for 912
need for 904 no executor appointed 906 probate 896, 904
application for 907–8
common form 904
grant of 896
need for 904 probate duty abolished 913 same-sex partner claims 290, 911, 915 settled estate 906 small estates 74, 913 State Trustees 900, 902, 914 tax return for deceased person 399 testator’s family maintenance 909–10
limitation period 905, 909 trustee companies 914 trustees 906 costs 914 wills see wills event of default clauses 697 eviction see notice to vacate; tenancy evidence affidavit 27–8 bail hearings 201 children 41 ground rules hearings 215 sexual offence victims 165–6 Children’s Court 41 competence of witnesses 786 conclusive evidence clauses 697 drug offences, prima facie evidence 140 conclusive proof 140 defence to 140 possession of traffickable quantity 134, 135 trafficking 134, 135 fingerprints 185–6 forensic samples see forensic procedures identification material 185–93 identification parade (line up) 191–3 intellectually disabled victim 786 ground rules hearings 215 legal documents 27–8 police misconduct 1139–41, 1144 prepared statements 182 record of police interview 181, 182 sexual offence cases 165, 786 disability, complainant with 786 intellectual disability 786 unsigned statements 182 VCAT hearings 725 victim impact statement 36–7 VOCAT application 977 young offenders 41 examination of debtor 363 action by debtor 363 arrest for failure to attend 363 conduct money 363 summons for 363 executor see estates; wills Experian Australia Credit Services 345, 453 contact details 345, 457, 1125 obtaining credit report from 456 online request form 456 extortion 15 extradition 175 Fair Entitlements Guarantee scheme 1067 Fair Trading Act 1999 (Vic), history of 720 fair trading disputes see consumer disputes Fair Work Commission (FWC) 1065, 1072, 1080 adverse action information 1071 appeals to full bench 1069 approval of enterprise agreements 1059 bullying, orders to stop 1079 contact details 1006, 1065, 1074, 1080 costs 1070 discrimination information 985 dispute resolution 1072 Fair Hearings Practice Note 1070 Miscellaneous Award 1058 Unfair Dismissal Benchbook 1070 unfair dismissal cases 1067–9 website 1065, 1070, 1074 Fair Work Ombudsman 985, 1083 awards, information on 1058 contact details 793, 1006, 1065, 1074 COVID-19 information 1073 discrimination information 985 translating and interpreting service 985 false imprisonment 1138, 1147 false representation see also
misrepresentation Australian Consumer Law prohibiting
688 car sales 637, 641–2 drug obtained by 139, 143 finance brokers 451 Family and Financial Services, Bendigo
392 family consultant reports 267 Family Court of Australia from Sept 2021 see Federal Circuit and
Family Court of Australia merger with Federal Circuit Court 21, 267,
276, 303 family dispute resolution (FDR) 257 agencies providing 264 divorce, requirement for 257 violence or abuse, exception 257 Family Dispute Resolution Service
(FDRS) 65–7 certificate 66 chairpersons 66 children 66–7 conferences 66 confidentiality 67 contact details 264 cost 66 flexible approaches 66 joint conference 66 legal advice 66 locations 66 matters dealt with by 65 safety 67 shuttle conference 66 telephone/video conference 66 who can use 66 Family Home Guarantee 550 family law child support see child support children, proceedings relating to
265–8
artificially conceived 282 dispute resolution 257 divorce see divorce domestic relationships 256, 282 Family Law Act 1975 256, 282
parentage under 282
relationships covered by 256, 282 Federal Circuit and Family Court 22,
256–64, 282 Fitzroy Legal Service 90 injunctions see injunctions under Family
Law Act intervening parties 261–2 legal aid 63, 64 Magistrates’ Court jurisdiction 17 parental responsibility 265–8 property proceedings 262–3, 282 self-representation 86 VLA duty lawyers 64, 94 Family Mediation Centres see FMC
Mediation and Counselling Family Online Safety Institute (FOSI) 751 Family Tax Benefit (FTB) 320–30 child support and 271, 273, 274 eligibility 329–30 Part A 271, 273, 274, 329, 330 Part B 329, 330 rate 330 taxation 338 family violence 265–6, 293–307 1800Respect 304, 305, 894 Aboriginal Family Violence Prevention
and Legal Service (Djirra) 89, 166,
306 affected family member 39, 294
applying for intervention order 295 arrest warrant 296 arrest without warrant 174, 297
breach of injunction 302
breach of intervention order 297 assault charges 294 bail, considerations 201 best interests of children and 303 binding over 304 breach of intervention order 297 breach of safety notice 296 changes to law 298–300 child abuse where exposed to 293 Child Information Sharing Scheme 299 child protection order, application for
295 child support and 275 children, against 265–8, 293, 296
application for intervention order
295–6 Children’s Court jurisdiction 39, 293 civil law remedies 293–4 compensation 304 contacts 305–7 counselling 300, 304 counselling services 305–7 court intervention 265 courts 300 criminal law remedies 294 crisis accommodation 304–5 cross-examination ban 303–4 damages, civil claim for 304 de facto relationships 282, 294, 301 definition 106, 293 diary of incidents 305 disability and 785 Djirra 89, 166, 306 domestic partner, definition 294 Domestic Violence Resource Centre
Victoria 306 elder abuse 882, 894 emergency accommodation 304–5 Emma House Domestic Violence Services
89 employees, family violence leave 1056 eviction from home 301 ex parte injunction 261, 302 ex parte intervention order 296 family dispute resolution not compulsory
257 Family Law Act changes 303 injunctions 260–1, 293, 301–4 family member, definition 294 Family Violence Division 13, 15, 300 Family Violence Information Sharing
Scheme 299 family violence liaison officer 305 Family Violence Protection Act 2008 293 family violence safety notice 295 Federal Circuit and Family Court 293, 303 Evatt List 303 injunctions under FLA 260–1, 301–4 Lighthouse Project 303 Magellan List 303 final intervention order 295, 296 help going before court 65 information sharing 299 infringement system and 98, 100, 106, 112 application to scheme 112–13 family violence scheme 98, 101, 102,
106, 112–13 special circumstance 96, 100, 106 injunction under FLA 260–1, 293, 301–4 application for 301–2 breach of 302 duration 303 ex parte 302 interim injunction 302 interstate application 303 intervention orders and 297 national recognition 303 police cannot apply 302 procedure 301–2 who can obtain 301 interim injunction 302 interim intervention order 295, 296 interstate orders 298 intervention order 73, 294–8, 785 advice from registrar 73 appeal 297 applying for 295–6 breach 297 child applying for 294, 296 child, in respect of 39, 296 Children’s Court jurisdiction 39, 294 conditions 294 consent of affected person 295 consent of parent 296 disability, person with 785 duration 297 evidence in proceedings for 296 ex parte 296 exclusion conditions 294 extension 297 Family Law Act orders and 297 final orders 295, 297 firearms licence suspension 298 interim orders 295 interstate orders 298 legal aid 63, 64, 296 Magistrates Court jurisdiction 294 national domestic violence orders 298 New Zealand orders 298 one application for parent and children
295 parenting orders and 297 penalty for breach 297 persistent contraventions 297 personal safety intervention order 301
police application for 295, 305
portability 298
procedure 295–6
protected person 295
review of law 298–9
sexual assault victim applying for 163
stalking, against 300–1
summons to attend court 296
tenancy termination application and
499–500
variation 298
Victorian law, under 294–8
what is 294
who can apply 295–6
who can obtain 294
keeping records of 305
Kids Helpline 305
Koori Family Violence and Victims
Support Program 300
Koori Support Workers 300
law reform 299–300
law’s treatment of 293–4
leave from work 1056
legal aid 65
Magistrates’ Court 300
Family Violence Court Division
(FVCD) 13, 15, 300
family violence programs and initiatives
16
Koori Family Violence and Victims
Support Program 300
Specialist Family Violence Service 300
MensLine Australia 305
name and shame 298
National Domestic Violence Order
Scheme 298
National Sexual Assault, Family and
Domestic Violence Counselling
Service 305
non-legal remedies 305
Orange Door hubs 299–300, 306–7,
894
parental responsibility and 265–6
parenting orders and 297
persistent contraventions 297
personal safety intervention order 163,
294, 300–1
police
application for intervention order 294,
295, 305
calling 305
charges laid by 294, 305
child present when attending 293
code of practice 296
family violence adviser 305
family violence liaison officer 305
family violence safety notice 295, 305
formal statement to 305
holding powers 295
proceedings brought by 295
priority housing for victims 305
publication of details 298
refuges 304–6
relative, meaning 294
reporting to police 305
restraining order 293, 301–4
intervention orders and 297
Royal Commission into 299
Safe Steps Family Violence Response
Centre 239, 304, 306, 894 safety notice 295, 305
breach of 296 search without warrant 174 self-representation 77, 83
non-legal support 82 sentencing 297 sexual harassment 163 specialist courts 300 Specialist Family Violence Service 300 stalking 300–1
binding over 304
personal safety intervention order 301 support and safety hubs 299 support services 304–7 tenancy and 464–5, 465–6
application to end agreement 465,
466, 499
bond recovery 521
challenging notice to vacate 510
co-renters 465–6
creation of new agreement 499, 500
database, order regarding 476, 477
support services 465
Tenancy Australia protection kit 466,
501, 521
termination of agreement 499
VCAT applications 499–501 undertaking by parties 300 victims compensation 304, 977 VLA Early Resolution Service 65 warrant for arrest 296 what is 293 what to do in emergencies 304–5 women’s refuges 304–6 Family Violence Court Division (FVCD)
13, 15, 300 Family Violence Multi-Agency Risk
Assessment and Management
(MARAM) Framework 299 Federal Circuit and Family Court of
Australia 13, 22, 303 amalgamation of courts 21, 267, 276, 303 appeal to full court 22, 263 appeal to High Court 22, 263 bankruptcy jurisdiction 367, 372 case management system 303 child support applications 272–3 childbirth maintenance application 268 children
changing name of 311
proceedings relating to 267 contact details 29, 86, 264, 312 costs 263 credit disputes 462 de facto couples using 256 departure prohibition order appeal 273 discrimination applications 1003 Division One 303 Division Two 303 divorce see divorce duty lawyers 64, 94 employment disputes 1066 family law jurisdiction 256–64, 282 family violence 292, 303
Evatt List 303
injunctions under FLA 260–1, 301–4
Lighthouse Project 303
Magellan List 303 fee scales 263 independent children’s lawyer 266–7 injunctions see injunctions under Family
Law Act intervention orders see family violence jurisdiction 22, 267 locations 29 negotiation 81 privacy cases 1099 property proceedings 262–3 self-representation 86 taxation appeals 403 website 21, 22, 86, 276, 312, 415 who can use 256 Federal Court of Australia 13, 22 appeal to full court 22 appeals from AAT 23 bankruptcy jurisdiction 367 consumer disputes 716 contact details 29 credit disputes 462 discrimination applications 1003 employment disputes 1066 FOI appeals 1131 jurisdiction 22 privacy cases 1099 taxation appeals 403 website 11, 22, 29, 403 Federal Legislation Register 11 Federal Magistrates Court see now Federal
Circuit Court of Australia federal register of legislation 79 Federation of Community Legal Centres
61, 70, 79, 86, 895 female genital mutilation 155 fences 582–6 adverse possession claim 585 boundary disputes 584 boundary survey notice 584 building or repairing 583–4 cost of building 584 court orders 585 disputes 584–5
court proceedings 585
Dispute Settlement Centre of Victoria
585
mediation 585 enforcement of agreement 585 entry to neighbours land to fix 586 Fences Act 582–6 fencing notice 583, 584 inability to find neighbour 584 Magistrates’ Court proceedings 585
jurisdiction 17, 585
orders 585
pre-hearing conference 585 maintenance and repair 583–4 owners corporation liability 599 paying for 584 renters 584 sufficient dividing fence 582 urgent repairs 584 Fidelity Fund 61 finance brokers 450–2 Australian credit licence 451 best interests duty 452 caveats 452 compensation order 452 credit assistance 425–6, 451
credit guide 451
credit proposal 451
fees, disclosure of 451
former Victorian law 452
insurance brokers 956
quote 451
responsible lending obligations 452
suitability assessment 452
unfair or dishonest conduct 451
finance companies 547
financial counselling 74, 348, 366, 387,
462, 729
services 387–94
financial counsellors 348, 388
financial hardship
bail, exceptional circumstance 205
credit contracts 439–42
application for variation 440–2, 445
consumer lease 445
options 439–40
presumption 427
unsuitability assessment 427
information 455
credit report including 454, 455
insurance and 961
mortgages and 439–42
motor vehicle accident assistance 968
renters 478
application for reduction or termination
of lease 498
Financial Ombudsman Service (FOS)
AFCA replacing 419, 716, 730
Financial Rights Legal Centre 387
financial services
AFCA see Australian Financial Complaints
Authority (AFCA)
Banking Code of Practice 420, 433, 435–6,
460–1
codes of practice 460–1
consumer complaints 716, 730
credit contracts see credit contracts
dispute resolution 716, 730
due care and skill warranty 709
ePayments Code 458–9, 744
finance brokers 450–2
fitness for purpose warranty 709
insurance see insurance
linked credit contracts 448, 643, 712–13
statutory warranties 709
unauthorised transactions 458–62
financial services guide (FSG) 956
Find Your Lawyer Legal Referral Service
53, 71, 94, 895
finding the law 10–12, 78–9
fine conversion order (FCO) 127
fine default unpaid community work
order (FDUCWO) 34, 123, 127
FineFixer 130
fines 33–4, 96–130
see also infringements system
arrest for default 34
bankruptcy, effect 376–7
non-provable debt 374
cancellation of 105
Children’s Court 43
Commonwealth offences 37
community work, payment by 34, 113 compensation order, priority 33 court fines 33, 96, 125–8
dealing with 125–8
doing nothing about 128
Fines Victoria responsible for 125
infringement notices distinguished 96 COVID-19 related 117–18 default 34 disputes about 15 drug offences 143, 144 enforcement see infringements system factors in determining 33 Fines Reform Act 2014 96 health nuisance 580 imprisonment for default 34, 123
imprisonment in lieu (IIL) order 123
rehearing application 123 infringement notice see infringement notice infringement system see infringement
system Magistrates’ Court jurisdiction 15, 17, 34 migration status and 130 official warning instead of 96, 111 ‘on the spot’ fine see infringement notice overview of system 99 payment plan 98 penalty units xi, 34, 97, 580 protesters 1048 time to pay 34, 97 without conviction 32, 33, 240 work and development permit (WDP) 98,
113–14
accredited agency or practitioner 113
application for 98, 101, 113–14 young offenders 43 Fines Assist Clinic 130 Fines Victoria 15, 107, 670 advising of commencement of
proceedings 112 application for extension from 100, 101,
108, 125 contact details 130, 659, 670 driving infringement notices issued by 649 enforcement review 105, 110–12
application for 98, 111 extension of time, application for 100,
101 finding out amount of fine from 98 payment arrangement 108–9 payment plan, negotiation with 108 providing address to 103 registration with 97, 101, 105
nomination of another driver before
108 requesting information from 98 role of 107 fingerprints 185–6 arrest, taking on 172 children 185–6 Children’s Court order 185 Commonwealth offence 186 definition 185 destruction of 186 force, use of 172, 185 people aged 15 and over 185 police power to take 172, 185 young people aged 10 to 14 186 young people aged 15 to 17 185 firearms arrest, use of 176–7 carriage of 176–7 family violence intervention orders and 298 police operating manual 176–7 fires arson see arson causing death nuisance 581 First Home Guarantee 550 First Home Owner’s Grant (FHOG) 548–9 First Home Super Saver Scheme (FHSSS) 411, 550 First Nations Legal and Research Services 9, 12 First People’s Assembly 7 First Step Legal 90 fitness to stand trial 899, 845 Fitzroy Legal Service Activist Rights website 1045 contact details 90 LGBTIQA+ Legal Advice Clinic 292 Reservoir office 90 Flat Out 238 FMC Mediation and Counselling see now Better Place Australia food safety complaints 730 Food Safety Unit 730 foreign citizens absentee owner land tax surcharge 559 bankruptcy 367 house buyers 559–60 CGT withholding 560 FIRB approval 559 land tax surcharge 559 land transfer duty 559 stamp duty 560 income tax 398 infringements system 130 register of foreign ownership of Australian assets 559 Foreign Investment Review Board (FIRB) 559 Forensic Disability Statewide Access Service (FDSAS) 815 Forensic Leave Panel 811, 812, 816 Forensic Medical Officers 1140 forensic patient see mental illness forensic procedures 187–91 Aboriginal and Torres Strait Islander people 191 admissibility of evidence 190 adults 187–8 arrest, on 172 authorised by senior police officer 188 bail applicant 200 body samples 187–91 children 188–9 Commonwealth offences 190–1 court order to conduct 188 destruction of identifying material 190 DNA database 188 DNA person, definition 187 DNA profile samples 188 DNA sample offences 187 execution of order 189 forensic sample offences 190 informed consent 187, 188 intimate samples 187, 189 legislative powers for taking 187 Magistrates’ Court order 188 mental impairment, person with 189 mouth scraping 189 non-intimate samples 187, 188, 189 non-party to proceedings 188 paternity of child 188 police powers 187 prisoners, DNA samples 224 refusal to undergo 172 relevant suspect 188 suspect not obliged to submit to 180 taking sample after conviction 190 time limits 191 urgent orders 189 video recording 191 what are 187 young people 188–9 forensic resident see intellectual disability forestry 1043 Lawyers for Forests 1044, 1052 protesters, offences by 1051–2 public safety zone declaration 1052 regional forest agreements 1029, 1043 forgery of drug prescription 139, 143 fraud bankruptcy and debt from 377
compensation/restitution order 378 credit reporting and 456 guarantee obtained by 433 illegal contract to commit 681 marriage void where consent obtained
by 258 older people, pressure to sign documents
888 procuring sexual act by 155 social security fraud 37 freedom of association 999, 1046, 1071 freedom of information 1126–37 AAT review 23, 1127, 1128, 1131 access to information 1127–30
business or professional 1131–2, 1135
deferral of 1128, 1130
personal information 1131, 1135
prisoners 222
refusal of 1131 amendment of personal information 1132,
1135–6 appeal 1127, 1131 application for access 1128, 1133
assistance with 1128
complaint about handling of 1132
notification of decision 1128, 1130
processing charge 1128, 1129, 1130
standing not required 1127
time limit for decision 1128, 1133–4 Australian Information Commissioner
1127–32
appeal from decision of 1131
complaints to 1132
contact details 1137
review of decisions 1127, 1131, 1132 Australian Privacy Principles and 1103,
1104, 1108 business information, access to 1131–2,
1135 Centrelink records 340, 1127 Commonwealth Act 1126–32
application under 1128
exemptions 1128–9
purpose 1126 Commonwealth agencies’ obligations
1126, 1128 complaints 1132, 1136 conditionally exempt documents 1129 consultation 1131, 1132, 1134 contacts 1137 contracted service providers 1127 deferring access 1128 denial of access 1131, 1134
appeal 1127, 1131, 1137
internal review 1131
reasons 1131, 1134
review of decision 1131, 1137 documents that can be accessed 1127–8 EPA information 1042 exempt agencies 1126 exempt documents 1126, 1129
conditionally exempt 1129 exemption provisions 1128–9 fees and charges 1129–30, 1136–7
AAT review 1131
estimate of 1130
processing charge 1128, 1129, 1130
reduction or waiver, request for 1130
VCAT review 1137
Vic Act, under 1136 general enquiries 1137 health information statement 846 immigration records 1126 information privacy and 1108–9
APPs 1103, 1104, 1108
HPPs 1121
IPPs 1115, 1116, 1117 Information Publication Scheme 1127,
1128, 1132 locating information 1127 medical records, access to 871 migration information 1126 notification of decision 1128, 1130 Office of the Australian Information
Commissioner (OAIC) 1127
AI Commissioner 1127, 1128, 1131–2
information and resources 1137 official document of a minister 1126 Ombudsman
complaints to 1087, 1132
Victorian, not applicable to 1092 online complaint forms 1132 overview 1126 personal documents 1126, 1135
access to 1127, 1131, 1135
amendment 1132, 1135–6
consultation before release 1131
opposition to release 1132 police, complaints about 1145, 1148 prisoners 222 privacy and 1103, 1104, 1108–9, 1115–17,
1123 pro-disclosure culture 1127 professional affairs 1131–2 public interest test 1129 qualified person, nomination of 1131 reasons for decisions 1130–1 refusal of access 1131, 1134 resources 1137 review of decisions 1127, 1131, 1132 AAT 23, 1127, 1131 AI Commissioner 1127, 1131, 1132 appeal to Federal Court 1131 internal 1131, 1132 VCAT 1135, 1137 VI Commissioner 1134 rights of access 1128, 1133 social security records 340 time limit for decisions 1128, 1133–4 VCAT review 1135 fees 1137 vexatious applicants 1127 Victoria Police Freedom of Information Office 1145, 1148 Victorian Act 1132–7 application under 1133 complaint under 1136 government agencies subject to 1133 Victorian Information Commissioner 1133, 1134 review of decision 1134 website 1137 waiver of fees 1130 prisoners 222 withholding of documents 1134 freedom of interstate trade 6 freedom of peaceful assembly 999, 1046 freedom of political communication 6, 1046 freedom of religion 6, 999 fringe benefits tax (FBT) 405 community organisations 619 Instalment Activity Statement (IAS) 399 liability to pay 405 frisk search 149–50, 178 frustration of contract 686–7 fundraising 620–1 Australian Consumer Law 620–1 community organisations 620–1 criminal record and 253 laws 620, 621 online 621 outside Victoria 621 funerals 917–24 application for release of body 919 arranging 917, 919–20 ashes, collection of 921 bereavement benefits 924 burial 920–1 certificate 921, 923 sending to BDM registrar 923 choice of burial or cremation 920 choice of funeral director 920 coffins 922 complaints 924 contacts 924 cost 920, 923 cremation 921–2 donation of body for research 922 executor/personal representative arranging 905, 920 paying for 905 organising 904, 917, 920 paying for 917, 920, 923 pre-payment 923 procedure 919–23
after burial or cremation 922–3
prior to burial or cremation 919–20 service charge 920 transporting body interstate 922 victim’s compensation 971, 972, 975,
976, 977 gambling bankruptcy and gambling debts 366 financial counselling services 388–94 internet 740 garnishee order 362–3 social security debt 338 gender and relationship recognition 291 gender dysphoria treatment 291–2 General Data Protection Regulation
(GDPR) 1124 genetic information privacy 1110 Gillick competence 291–2 Gippsland Community Legal Service 90 Gippsland Disability Advocacy Inc 793 good behaviour bond see adjourned
undertaking Good Shepherd Youth & Family Services Bayside Peninsula 389 Brimbank Melton 390 goods and services age discrimination 1005 contract for sale of 704
implied guarantees see consumer
guarantees discrimination 989, 1004, 1005
positive duty to eliminate 987 goods, definition 705 manufacturer’s guarantees 711–12 minimum standards 704 scope of Australian Consumer Law 704 services, definition 705 unsolicited, liability for 701 VCAT cases 23 wrongfully accepting payment for 701 goods and services tax (GST) 405–6 Australian Business Number (ABN) 406 Business Activity Statement (BAS) 399 community organisations 619–20 domestic building work 567 GST-free supplies 406 houses, sale or purchase of 558–9 input tax credits 405 input taxed supplies 406 lawyers’ costs 55, 56 legislation 405 overseas purchases online 747 rate 405 registration for 406, 619–20 reporting requirements 399 tax invoice as proof of transaction 702 taxable supplies 405 withholding regime 559 Goulburn Valley Community Legal
Centre 88 Governor-General and state governors 4–5 reserve powers 5 rights 5 graffiti 1051 Grampians disAbility Advocacy 793 grandparents 891–3 care of grandchild 892–3 denial of time with grandchild 891–2 financial support eligibility 892 intestate estate 915 legislation 891 rights of 891 ground rules hearings 215 group conferencing, Children’s Court
41–2 Growth Areas Infrastructure Contribution
(GAIC) 555 guarantees 433–6 see also credit contracts all-accounts guarantee 434 Banking Code Practice 433, 435–6 bankrupts 375 cancellation 434 changes 434–5
increasing guarantor’s liability 434–5
notice requirements 436
unjust or unconscionable 436–9 contract, contents of 429 disclosure requirements 429 enforcement 435 formalities 434 guarantor see guarantor illegally obtained 433 limitations 435 National Credit Code 433, 434–5 parties to 433 unconscionable changes and charges 439 unconscionable conduct 691 unjust contracts 436–9 void 435 what are 433 withdrawal from 434 guarantor avoiding liability 433–4 bankruptcy of 375, 435 bankrupt’s friend or relative as 375 copy of guarantee to 434 increasing liability of 434–5 information for 434 recovery of money paid 433 rights 433 withdrawal from guarantee 434 guardianship and administration 785,
851–9 administrator 851, 854, 855
application for appointment 851
appointment by VCAT 797, 851
conflict of interest 854
eligibility for appointment 854
powers and duties 855–6
suitability 854
supportive administrator 789, 851, 856
VCAT decision on 852–3
who can be appointed 854 advance care directives 857–8 advice from VCAT 855 application to appoint guardian/
administrator 797, 851
hearing 852
investigation 862
who can apply 851 ‘best interests’ no longer determinant 851 medical decisions 856 conditions for making order 852–3 conflict of interest 854 consent to medical treatment 855, 868–9 contacts 859 decision-making capacity 785, 787, 788, 853 definition 853 lack of 852, 853 person needing support to exercise 853 disability advocacy 797 disability, definition 785, 852 financial matters 855 guardian 851, 854, 855 application for appointment 851 appointment by VCAT 797, 851 conflict of interest 854 eligibility for appointment 854 medical decisions 858, 868–9 personal matters, powers in 855 powers and duties 855 Public Advocate 852, 854 suitability 854 supportive guardian 789, 851, 856 who can be appointed 854 Guardianship and Administration Act 2019 (Vic) 851 guardianship order 797, 851 health care 855 health records, authorised representative for 855 hearings 852 investigation by VCAT 852 joint administrators 854 joint guardians 854 least restrictive means 852, 853 medical treatment decision-makers 858–9 need, determining 853 Office of the Public Advocate (OPA) 797, 852, 859 advice and education 798 investigations by 797 seeking help from 855 personal matters 855 person’s will and preferences 853 powers and duties 855 practicable and appropriate support 853 principles for making order 853 professional advocate 852 promoting personal and social wellbeing 853 Public Advocate 852, 854 medical decisions 858, 868 represented person 851 resources 859 supportive guardian or administrator 789, 851, 856 appointment by VCAT 789, 851, 856 powers and duties 856 urgent orders 854 VCAT 23, 851 application to 851–2 dispute resolution 857 guardian seeking advice from 855 Guardianship List 797, 851 hearing of application 852 orders 789, 797, 851, 854, 856 safeguarding role 853 will, administrator reading 855 guilty plea admissions in police interview 181 self-representation 84–5 sentence discount for 31 sentence indication 31 summary jurisdiction 84 guilty without conviction 240 habeas corpus, writ of 185 Hamilton: Rural Financial Counselling
Service 394 hand-up brief procedure 216, 218 handwriting samples 191 harassment consumers 702 internet 742 sexual see sexual harassment Headspace, National Youth Mental
Health Foundation 305 Health Care Card 334–5 Health Complaints Commissioner 730,
799, 849, 876–8 Advisory Council 878 appeal from order of 878 Complaint Data Reviews 878 complaints handling standards 878 complaints to 730, 841, 849, 876–7, 1122
declining to investigate 1122
investigation 877, 1122
procedure 877
referral to Information Commissioner
1123 compliance notices 1122 contact details 730, 800, 802, 850, 879,
1124 disability related complaints 797, 799–800 functions 730, 876 general health warning statements 878 health privacy guidelines 1122 human rights obligations 850 mental health issues 849–50 prisoner complaints 237 privacy complaints 800, 1118, 1122, 1124 public health warning statements 878 website 730, 800, 802, 850, 879, 1124 health practitioners see also health
services Australian Health Practitioners Regulation
Agency 730, 841, 876, 878 complaints about 730, 841, 876–8 criminal conviction and employment as
248 Health Practitioner Regulation National
Law 878 National Registration and Accreditation
Scheme 878 registration boards 878 Health Privacy Principles 871, 1120–2 application 1120 complaints of breach 1122
referral to Information Commissioner
1123 exemptions 1121 summary of 1120–1 health records access to 871, 1120 electronic records 1110 guardian as authorised representative for
855 Health Privacy Principles 871, 1120–2 healthcare identifiers 1110, 1121, 1125 My Health Record system 1110, 1111 privacy 871, 1110–1, 1120–3 sensitive information 1098 health services see also medical treatment access to medical records 871 Australian Health Practitioners Regulation
Agency 730, 841, 876, 878 blood donation/transfusion 873–4 code of conduct 878 complaint bodies 730, 876–8 complaints 841, 876–8 Complaints Commissioner see Health
Complaints Commissioner Complaints Data Reviews 878 complaints handling standards 878 confidentiality 871–3 consent to treatment see consent to
treatment definition 877 disability discrimination 782 equality of access 782 Health Complaints Commissioner 730 Health Practitioner Regulation National
Law 878 healthcare identifiers 1110, 1121, 1125 information privacy see privacy information to patients 869–70 National Registration and Accreditation
Scheme 878 prisoners 226
complaints about 237 privacy 871–3 healthcare identifiers 1110–1, 1121, 1125 Healthcare Identifiers Service 1110, 1125 hearing impaired people National Relay Service 63 Victorian legal aid services 63 HELP (HECS) debts bankruptcy, effect 378 non-provable debt 374, 378 tax liability 396 High Court of Australia 4, 13, 22 appeal to 22, 263 binding decisions 22 Chief Justice 4 contact details 29 family law appeal 263 interpretation of Constitution 5 resolving inconsistencies in
Commonwealth and state laws 2, 5 taxation appeals 404 website 11, 22, 29 Higher Education Loan System see
HELP (HECS) debts HIV/AIDS information privacy 873 holiday homes 467 Home Affairs see Department of Home
Affairs home detention order (HDO) abolition in Victoria 32 home invasion aggravated, young offender 39 DNA sample offence 187 home loan see mortgage Homeless Law 72–3 homelessness Bolton Clarke Homeless Persons Program
799 Court Integrated Services Program (CISP)
82, 132, 152 crisis accommodation 467 definition 106 Health Justice Partnerships 799 Homeless Law 72–3 infringement system 96, 106, 107
letter from caseworker 107
special circumstance 106, 107, 816 legal support 799 non-legal support 82 squatters 467–8 VLA website 468 Homes Victoria website 530 homosexuality expunged conviction, discrimination 986 same-sex relationships see domestic
relationships Honorary Justice Services Support 30 honorary justices 28 hospital order see restricted involuntary
treatment order hotels and restaurants licensing 591 noise complaints 591–2 houses – building and renovation 563–74 aluminium composite products 572 architects 565 Building Code of Australia 784 building permit 563, 564, 565, 566 building surveyors 564–5 CAV administration of regulations 727 caveats 567 certificate of final inspection 564, 571 completion 571 consumer protection 563 contracts see building contracts defects liability period 571 delay 569
liquidated damages 569 disputes 572–3, 727
avoiding 572
resolving 572–3 Domestic Building Dispute Resolution
Victoria 572–3, 716 domestic building work 563 enforceable undertakings 574 flammable cladding 572 GST 567 home, definition 563 insurance 570–1
appeal where claim denied 570
contract works 571
home warranty 566, 570–1
public liability 571 legislation 563 mediation of disputes 573 occupancy permit 564, 565, 571 owner-builder 563–4 planning permit 565–6 plumbing work 565 practical completion 571 progress payments 570
rectification order 573
registered building practitioners 564
structural engineer’s report 568
surveyors 564–5, 566
VCAT Building and Property List 572,
573
Victorian Building Authority 563, 572,
574
houses – buying or selling 541–62
additional expenses 552
advertising expenses 551
advice to buyers 552–4
advice to vendors 552
appointment of agent 551–2
auction 551, 556
choice of private treaty or 551
conduct of 555
contract 556, 557
boundary measurements 552
building approvals 558
building inspection 553–4
buyer 541, 545
caveat emptor 553
caveats 548, 553, 558
certificate of title 558
certificates to be examined 558
chattels, removal of 554
cluster title 542
company share apartments 542
complaints 561
agent, about 561
conveyancer, about 59, 561
conflict of interest 552
contract 556, 557
advice about 552, 556
auction 556, 557
conveyancer preparing 560
disputes 561–2
pre-purchase review 552
private agreement 556
signing 552–3, 557
vendor terms contract 423, 448–9,
548
conveyancer
complaints about 59, 561
duties 560
licensing 545, 729
review of contract by 552
conveyancing 541, 544–5, 560–1
CAV administration of regulations 727
complaints 59, 561
do-it-yourself (DIY) 544
electronic 541, 547
fees 545, 561
licensed conveyancer 544–5
Property Exchange Australia (PEXA)
541
services 545
signing contract 552–3
solicitor, by 545, 552
cooling off period 556
auctions, not applicable to 556
co-ownership 557–8
deposit 557
disputes 561–2
DIY conveyancing 544
due diligence checklist for buyers 555
easements 555, 558
encumbrance certificate 558
energy efficiency information 555 estate agent 551–2
advice about 552
appointment 551
complaints about 561
fees 551–2
underquoting 552 exclusive auction authority 551 exclusive sale authority 551 Family Home Guarantee 550 fees and charges 561 finance 545–51
borrowing money 545–7
bridging finance 545
government assistance 548–51
lenders 547
mortgage see mortgage
savings 545
selling existing home 545 First Home Guarantee 550 First Home Owner’s Grant (FHOG)
548–9 First Home Super Saver Scheme (FHSSS)
411, 550 foreign buyers 559–60 general law title 541 general sale authority 551 government assistance 548–51 Growth Areas Infrastructure Contribution
(GAIC) 555 GST 558–9 inspection of building 553–4 inspection of title 558 insurance 558
lenders mortgage insurance 547
personal mortgage insurance 547
professional indemnity (conveyancer)
544, 545 investigation of title 541, 558 joint tenants 557–8 land information certificate 558 land tax
absentee owner surcharge 559
certificate 558 land titles 541–2 Land Use Victoria 541, 548, 561, 562 lenders 547 LIV Property Law Dispute Resolution
Committee 561, 562 material facts disclosure 555 mediation of disputes 561, 562 mortgage see mortgage off-the-plan sales 543–4
deposit by bank guarantee or bond
544
factors to consider 544
stamp duty concession 543, 549 pest inspection 554 pre-purchase contract review 552 private treaty 551, 556 rate certificate 558 Regional First Home Guarantee 550 registration fees 561 search fees 561 section 27 statement 553, 557 section 32 statement 554–5, 597 settlement 552, 556
date 557
lenders and 547
payment of GST at 559
vendor accessing deposit before 553 solicitor as conveyancer 545, 561 complaints about 561 duties of 560 fees and charges 561 review of documents 552 stamp duty 545, 549–50 buyer paying 545, 547, 552 concessions/exemptions 549–50 foreign buyers 560 lender deducting 547 off-the-plan sales 543, 549 vendor terms buyers 548 State Revenue Office 406, 547, 562 strata title 542 stratum title 542 subdivision title 542 tax certificate 558 tenants in common 557–8 title search 541, 558 unusual titles 541–2 vendor 541, 545 vendor and purchaser disputes 561–2 vendor terms contracts 423, 448–9, 548 vendor’s statement 554–5, 558 owners corporation certificate 597 VicRoads certificate 558 Victorian Homebuyer Fund 550 zoning certificate 558 housing see also accommodation Homes Victoria website 530 public see public housing rental see tenancy rooming houses see rooming houses social housing 529–31 support services 540 tenancy see tenancy websites 530 Housing Australia First Home Guarantee 550 Housing call centre 486, 540 Housing for the Aged Action Group 894 Housing Register 530 Housing Registrar 530, 540 Human Research Ethics Committees 1109 human rights ACT legislation 998 advocacy for renters 537 Charter see Charter of Human Rights and Responsibilities Commission see Australian Human Rights Commission complaints to UN committees 1006 freedom of association 999, 1046, 1071 freedom of religion 6, 999 international instruments 1006 mental health and 848–9 prisoners 220–3 privacy 1093–4 Queensland legislation 998 tenancy issues 537–9 torture, freedom from 222–3 UN Human Rights Committee 1094 VCAT cases 23 VCAT Human Rights Division 1007 Human Rights Law Centre 90, 850 Hume Riverina Community Legal Service 90 ICRA (Internet Content Rating
Association) 750 identification material 185–93 consent to taking 188, 191 destruction of 186, 190 fingerprints 185–6 force, use of 185, 186, 189 forensic procedures see forensic procedures handwriting 191 photographs 191 police powers 185 self-incrimination, privilege against 191 voice recording 191 identification parade (line up) 191–3 bail applicant 200 Commonwealth offences 192 lawyers, presence of 192–3 no obligation to take part 180, 191 procedure and rules 192 Victorian offences 191–2 identity fraud and credit reporting 456 illegal contracts 681–2 Illion 345, 453 contact details 345, 457, 1124 obtaining credit report from 345, 456 online request form 456 image-based abuse 156, 742 immigration extradition 175 fines and migration status 130 freedom of information 1126 Ombudsman 1082, 1083 imprisonment 32, 219–39 see also prison; prisoners aggregate offences 32 community corrections order and 33 community corrections order preferred 31 concurrent sentences 32 County Court orders 19 Cultural Review of the Adult Custodial
Corrections System 219 cumulative sentences 32 drug offences 143–5
serious offender 145 fine default 34, 103, 123, 127
imprisonment in lieu (IIL) order 123
rehearing application 123
term of 123
time served scheme 128–30 instalment order default 358 legislation and rules 219–23 Magistrates’ Court orders 15, 32 parole see parole rights of prisoners see prisoners sentence of 32, 225 social security fraud 37 suspended sentence 33 term of 225 incest 157–8 consent not defence 158 forensic sample offence 190 step-parent exception 158 income management regime 332–4 declared voluntary income managements
areas 333 enhanced income management 333–4 target groups 333 income tax appeals 402–4
payment of tax pending 404
private ruling, against 400 assessable income 396 assessment 400
amended 403
objection to 402–3 audits 397 Business Activity Statement (BAS) 399 capital gains 396 charities 618–20 community organisations 618–20 deceased estate 913–14
return for 399 deductible gift recipient (DGR) 614,
618–19, 621 deductions 396
substantiation 397
superannuation contributions 409 determination of liability 396 estates 913–14 extension of time to pay 404–5 failure to lodge return 400, 401
penalty 400, 401 failure to provide documents 401 Family Tax Benefit see Family Tax Benefit general interest charge (GIC) 401, 404 guides on ATO website 395 HELP (HECS) debt 396 income year 396 information 395 Inspector-General of Taxation 404
complaint to 404 Instalment Activity Statement (IAS) 399 instalments, payment by 404–5 late payment penalty 400, 401 legislation 395 low-income tax offset (LITO) 398 marginal tax rate 396, 397 Medicare Levy 396 myTax 399 non-residents 398 not-for-profit organisations 618–20 objections 402–4
fees and charges 403
lodging 403 offences 402 offsets/rebates 396 oral rulings 400 ordinary income 396 PAYG system 396, 397, 398 payment of tax 404–5
extension of time 404–5
instalments 404–5
pending appeal 404
relief from 405 penalties 400–1 penalty units 402 pensions and allowances 337–8 private rulings 400 professional advice 397 promoter penalties 402 rebates/offsets 396 relief from payment 405 return 398–400 review of decisions 402–4 rulings 400 self-assessment 397, 400 shortfall 401–2
case not reasonably arguable 402
intentional disregard of law 402
lack of reasonable care 402
penalties 401, 402
reasonably arguable 402
recklessness 402 shortfall interest charge (SIC) 401 social security benefits 337–8 statutory income 396 substantiation requirements 397 superannuation 408, 413
benefits 413
contributions 409 tax avoidance/evasion schemes
penalty provisions 402
promoter penalties 402 tax file number 397 tax-free threshold 398 Tax Help 397 tax offsets 396 tax return 398–400 taxable income 396 taxpayer responsibilities 397 Taxpayer’s Charter 397 working holiday makers 398 incorporated associations 612–13, 622–7 ABN 621 activities 623 advantages of incorporation 612 amalgamating 626 annual general meetings 624 application for incorporation 626 audit 625 cancellation 626 certificate of incorporation 626 changing name 622, 623 changing rules 613, 623 charities, registered as 622 Consumer Affairs Victoria (CAV) 627
application to 626
approval of name 622
approval of rule change 613
information to be reported to 612 criminal record and holding office in 253 display of name 622 duties of office holders 613 ending 626 fee for incorporation 612 financial reporting 624–5 fringe benefits tax 619 funding 620–1 GST 619–20 income tax 618–19 incorporation procedure 626 legal status 612, 622 legislation 610 liability of members 612, 622 liability of office holders 612 meetings 624 membership 622 minimum membership 622 minutes of meetings 624 model rules 612, 613, 623 name 622 Not-for-profit Law guide 623 office holders 613 penalties 625 perpetual succession 612 purpose(s) 622, 623 refusal by CAV to incorporate 626
registered address 622
reporting obligations 612, 624–5
rules 612–13, 623
secretary 622–3
obligations to registrar 623
taxation 618–20
tier one, two and three 625
voluntary cancellation 626
winding up 626
indecent assault 15
see also sexual offences
indemnity clauses 697
Independent Broadbased Anti-corruption
Commission (IBAC) 1139
complaints against police 839, 1139
advantages/disadvantages 1141
investigation of 1141, 1143
review of decisions 1146
contact details 1148
information privacy exemption 1117
investigatory powers 1141, 1143
jurisdiction 1139
Police Conduct Unit referring case to 1138
prisoners corresponding with 231
reporting investigation outcome to 1145
review of decisions 1146
Victorian Ombudsman and 1090
independent children’s lawyer (ICL)
266–7
Independent Family Advocacy and
Support (IFAS) 67–8, 789, 793
contact details 793
eligibility for 67–8
services offered by 67
website 67
Independent Mental Health Advocacy
(IMHA) 68, 79, 793, 801
contact details 793, 801, 850
eligibility for 68
services offered by 68
website 68, 79, 801, 850
Independent Third Person (ITP)
disability, person with 798, 803–4
independent person (for child)
distinguished 193
OPA program 798
indictable hearing
drug offences 142
indictable offences 214, 215–16
arrest without warrant 173, 174
bail application while matter pending 199
bail, committed on 210
charge 216
children 39
County Court jurisdiction 19
Criminal Procedure Act 2009 214
indictment 216
Magistrates’ Court jurisdiction 15, 214
search without warrant 174
self-representation 83
serious indictable offences 174, 215
triable by judge and jury or summarily
216, 218
indictable offences triable summarily 216
choice of summary trial or judge and
jury 218
contest mention hearing 214, 217
diversion program 217 Magistrates’ Court, in 216 mention procedure 217 indictment 217 Indigenous Australians see Aboriginal and
Torres Strait Islander people Indigenous corporations 614–16 advantages 615 eligibility 615 reporting requirements 615 rights and duties of members 616 Indigenous Land Use Agreements 8 individual support plan (ISP) 37, 808 industrial action 1061, 1071–2 enterprise agreements and 1061 protected 1061, 1071–2 stand down of employees 1071 unlawful 1061 Industrial Division, Magistrates’ Court 15 industrial regulation see employment
conditions infertility treatment see assisted
reproductive treatment Information Commissioner Australian see Office of the Australian
Information Commissioner (OAIC) Victorian see Victorian Information
Commissioner Information Privacy Principles (Cth) see
Australian Privacy Principles Information Privacy Principles (Vic)
1114–19 complaints of breaches 1118–19 compliance notices 1119 exemptions 1117–18 Privacy and Data Protection Act 2014 1114 remedies for breach 1119 summary of 1116–17 information sharing Child Information Sharing Scheme (CISS)
299 entities (ISEs) 299, 1118
IPP exemption 1118 Family Violence Information Sharing
Scheme (CISS) 299 mental health information 845–8
consent 846
exceptions to consent-based sharing
846–7
principles 845–6 infringement notice 96, 97, 101 bail condition, breach of 210 cancellation of enforcement 112 cancellation of fine 105 children and young persons (CAYPINS)
40, 103, 117 contents 97 court fines distinguished 96 COVID-19 related fines 117 criminal record 241 dog or cat 589 driving offences 96, 648–9
detection device 648
enforcement of penalty 649
objection by driver 648–9
objection by vehicle owner 648
vehicle owner not driver 648
withdrawal of notice 649 enforcement see infringements system final notice 97 legal advice 98 non-payment of penalty 97, 104, 114 notice of final demand 97, 101, 102, 114,
128 objections 648–9 official warning instead of 96
on review 98, 105, 111 options on receipt of 98–116 payment plan 98 penalty reminder notice 97, 101 procedure 97–8, 101 public order offences 96 public transport offences 96 registration with Fines Victoria 97 review see infringements system summary offences 96, 216 time limit for payment 97, 119
extension, application for 100 ways of receiving 97 withdrawal 105, 118 infringements system 96–130 administrative sanctions 112 advice 98 another driver, nomination of 98, 100,
107–8 appeal to County Court 128 appeal to Supreme Court 128 appearance in Magistrates’ Court 124 arrest 103, 116, 127 attachment of earnings/debts 114–15 cancellation of enforcement 112 cancellation of fine 105 car registration suspension 102, 112, 114,
116, 649, 650 charges over real property 115 children and young persons (CAYPINS)
40, 103, 118 community work permit (CWP) 98, 116 contacts 130 court fines 96, 125–8
dealing with 125–8
doing nothing about 128
infringement notices distinguished 96
overview of process 126
prisoners calling in 128 court proceedings 110, 119–25, 216
adjournment 123
charge and summons 120
disputing fine 110
enforcement warrant hearings 119,
122–4
open court hearings 119
penalties court may impose 123
refusal to withdraw fine 120
rehearing applications 123
types of hearings 119 COVID-19 related fines 117–18
children 117–18
concession scheme 117
inability to pay 117 criminal record 241 cyclists 660 detention of motor vehicle 102, 115 disputing fine 110 driver’s licence suspension 102, 112, 114,
649, 650 enforcement agency choosing to
prosecute, 112
enforcement measures 98, 102, 114–16,
127
enforcement review 98, 101, 110–12
administrative sanctions 112
application for 98, 101, 105, 111, 119,
120
cancellation of application 111
cancellation of enforcement after 112
exceptional circumstances 107, 110
excluded offences 103, 110, 120
grounds other than special
circumstances 110, 120
licence-loss infringements excluded
103, 110
medical report 112
online application 111
second application, entitlement to 111
special circumstances 96, 105–7, 110,
111, 121
unawareness of notice 110
enforcement warrant 98, 102, 103, 109,
114, 128
detention and immobilisation of vehicle
115
execution of 102, 103
hearings 119, 122–4
multiple warrants 114
not expiring 99
prisoners calling in 128
section 165 hearings 122–4
exceptional circumstances 104, 107, 110
execution of warrant 102
extension of time to pay 108
application for 100, 101, 108, 125
court fines 125
family violence 98, 101, 106, 112, 123
application to scheme 112–13
definition 106
scheme 98, 101, 102, 103, 106, 112–13
special circumstance 96, 106
final notice 97
financial counselling 98
fine conversion order (FCO) 127
fine default unpaid community work order
(FDUCWO) 34, 123, 127
application for 127
breach of conditions 127
Fines Reform Act 2014 96
Fines Victoria 15, 97, 107, 111, 130, 649
advising of commencement of
proceedings 112
application for extension from 100,
101, 108, 125
court fines, responsibility for 125
payment arrangement, application for
108–9
payment plan, negotiation with 108
registration with 97, 101, 101
foreign citizens 130
guidelines 97
homelessness 96, 106
definition 106
letter from caseworker 107
special circumstance 96, 106, 99 816
imprisonment 103, 123, 127
calling in fines 128
imprisonment in lieu (IIL) order 123
rehearing application where sentence
of 123
time served scheme 128–30 infringement notice see infringement notice Infringements Act 2006 96 infringements covered by 96 instalment arrangement 108–9 instalment order 109, 128 application for 125 court fines 125 traffic offences 109 variation or cancellation, application
for 125 intellectual disability and 105, 123, 816 internal review 100, 104–7 application for 98, 100 asylum seekers, options for 105 contrary to law 104 COVID-19 related fines 117 exceptional circumstances 104, 107 excluded offences 100, 103, 104 licence-loss infringements excluded 103 mistake of identity 104 procedure 105 refusal to withdraw fine after 120 special circumstances 104, 105–7 unawareness of notice 104 young people, options for 105 legal advice 98, 110 licence loss infringements 103, 104 Magistrates’ Court proceedings 17, 110,
119–25 enforcement agency choosing to
prosecute, 112 registration with Fines Victoria, not
possible after 110 mental illness and 105, 123, 816 mention date 121 motor vehicle detention and immobilisation 102, 115 removal of number plates 116 seizure and sale 102, 111, 115 suspension of registration 102, 112,
114, 116, 649, 650 wheel clamping 115 nomination of another driver 98, 100,
107–8 non-payment of penalty 97, 104, 114–16 court fines 128 notice of final demand 97, 101, 102, 114,
128 notice of hearing 121 notice of intention to sell land 115 notice of intention to sell vehicle 115 official warning 96, 111 replacing fine with 98, 105, 111 open court fines 123 open court hearings 119, 123 options 98–116 overview of process 99 payment arrangement 108–9 application for 108, 125 court fines 125 failure to comply 109 traffic offences 109 variation or cancellation, application
for 125 payment of penalty 98, 100, 104 payment plan 98, 100, 104, 108 negotiation of 108 traffic offences 109 penalty enforcement warrant (PEW)
hearings 122 penalty reminder notice 97, 101 prisoners calling in fines 128 court fines 128 infringement fines 128 procedure 96–130 rehearing, application for 127 imprisonment, where sentence of 123 sale of real property 115 section 165 hearings 122–4 seven-day notice 98, 102 special circumstances 96, 100, 105–7, 104, 111, 123 application for review on grounds of 107 court penalties 123 drug or alcohol addiction 105 enforcement review application 111, 123 family violence 98, 100, 102, 106, 112 homelessness 96, 98, 816 internal review application 100, 105–7 long-term circumstances 106 medical report 107, 111, 112 mental or intellectual disability 105, 123, 816 proof of 107, 111 statement that vehicle stolen 107 summary offences 96, 216 taking matter to court 119–25 taking no action 104, 114–16, 128 time limits 100–3, 119 time served scheme 128–9 time to pay order 123 court fines 125, 128 toll road offences 118–19 2022 changes 118–19 civil debt stage 118 withdrawal on hardship basis, 118–19 Transport Regulatory Operations Youth At Risk Program 105, 130 waiver of costs, requests for 109 what happens if you do nothing 104, 114–16 court fines 128 withdrawal of matter 120 work and development permit (WDP) 113–14 accredited agency or practitioner 113 application for 98, 101, 113–14 injunctions defamation 1013 Family Law Act, under see injunctions under Family Law Act Magistrates’ Court 17, 260 nuisance 579 trespass 581 unfair contract terms 697 injunctions under Family Law Act 260–1, 301–4 application for 261, 301–2 arrest for breach 261 breach 261, 302 changes to law 303 commencement of proceedings 261 counselling 261 double jeopardy 261 duration 303 effect of 301 ex parte 261, 302 family violence 293, 301–4 Federal Circuit and Family Court 260, 301 interim injunction 302 interstate application 303 intervention orders and 297 jurisdiction to grant 260 Magistrates’ Court 260, 301 national recognition 303 police cannot apply 302 portability 303 procedure 261, 301–2 restraining orders 301–4 types 260 urgent applications 260, 261, 302 what are 301 who can obtain 301 injuries on your premises 582 Inner Melbourne Community Legal 90 inpatient court assessment orders 813 Inspector-General of Taxation 404 complaints to 404 contact details 407 Instalment Activity Statement (IAS) 399 instalment agreement 357 instalment orders 356–8 application for 356 cancellation 357–8
application for 357
at oral examination 357–8
summons to attend court 358 debt, for payment of 356–8 enforcement 358
court hearing 358
imprisonment 358 grant of 357 imprisonment for non-compliance 358
appeal against 358 interest rate 356 objection to grant or refusal 357 social security recipient 356 variation 357–8
application for 357
at oral examination 357–8
summons to attend court 358 when to apply for 356 insurance 952–63 agents 956 application 953 bankruptcy
cancellation of policy 366, 371
divisible property 368
life insurance policies 368
payment of claims 371
refusal of claims 371
refusal to insure 366, 371 brokers 956 builder
contract works 571
public liability 571 buying online or by phone 954 change of details, notifying insurer 954 claims see insurance claims codes of practice 952 complaint bodies 716, 962–3 consumer disputes 716 contacts 963 contracts see insurance contracts cover note 954 credit contracts 447–8, 955
disclosure 429
remedies where wrongly taken out 448 criminal record and 253 disability see National Disability Insurance
Scheme (NDIS) disclosure duty 956–8
credit contracts 429
insurer’s responsibility to inform 956 dispute resolution 961–3
AFCA 962
ASIC 962–3
small claims 962
VCAT Civil Claims List 962 financial services guide (FSG) 956 general advice on buying 954 General Insurance Code of Practice 952,
968 Hayne Royal Commission 952–3, 955, 963 health insurance complaints 730 home contents 955 home warranty 566, 570–1 house 558 information about 963 legislation 952 licensing of brokers 956 mortgage insurance 547 motor vehicle see motor vehicle insurance non-disclosure 956–7
informing consumer of consequences
956
insurer’s remedies 957 non-profit organisations 1046 owners corporation 600–1 personal mortgage insurance 547 policies see insurance contracts premium 953 privacy 963 product disclosure statement (PDS) 953,
956 professional indemnity
architects 565
conveyancers 544, 545
credit provider 426
lawyers 545 public liability insurance
builders 571
community organisations 1046
owners corporation 600 renewal of policy 954 sickness and accident 955 statement of advice 956 subrogation 528 superannuation
benefits 412–13, 416
disputes 416, 418
review of insurer’s decision 418–19 tenancy, in relation to 528–9
compensation claim 528–9
insurance contract 528 travel insurance 955 Victorian Managed Insurance Authority
(VMIA) 571 insurance claims 958–63 accountability for management of 960 averaging 958 common problems 958–60 conditions 958 contra proferentem rule 960 COVID-19 and 961 delays 960 direct claim against insurer 959 dispute resolution 961–3
AFCA 962
ASIC 962–3
small claims 962
VCAT Civil Claims List 962 duty of utmost good faith 960 excess 953–4, 965 financial hardship 961 insurer’s right to refuse 959 interest 960 making claim 958 motor vehicle accidents 964–8
comprehensive insurance 965–7
loss of right to claim 964–5
repair costs 966–7
third party property insurance 967 other insurance 959 policyholder owes insurer 961 resolution 959–60 tenancy, in relation to 528–9
compensation claim 528–9
excess on claim 528 third-party beneficiary 959 time-frame for decision 960 under insurance 958 unnamed insured 959 unusual terms 959 urgent financial need 961 vulnerable policyholder 961 when insurer must pay 959 insurance contracts 953–63 averaging clause 958 cancellation 961 certificate of currency 953 change of details, notifying 954 claim on see insurance claims consumer insurance contracts 955–6 cooling-off period 953 cover note 954 disclosure duty 956–8
consumer 957
credit contracts 429
insurer 956
relevant failure 957–8
remedies for breach 957 ending 960–1 excess 953–4 extent of cover 954–5 general advice on 954 insurance schedule 953 interpretation in favour of policyholder
960 legislation 952 misrepresentation, duty to avoid 957 notice of impending expiry 960 paperwork, keeping 954 policy schedule 953 policyholder hardship 961 premium 953 prescribed contracts 955 proposal form 953 renewal 954, 960–1
notice 960 stamp duty on 407 tenancy, in relation to 528–9 unfair contract terms 960 unusual terms 959 write off value 955
Insurance Council of Australia 952, 961,
963
Insurance Ombudsman see Financial
Ombudsman Service
intellectual disability 778–95
see also disability
abuse of people with 785, 789
accommodation, right to 783–4
advocacy see disability advocacy
Assessment and Referral Court (ARC) List
37, 791, 807–8
assistance in court 805–9
authorised program officer 816
capacity 676, 787, 788
Centrelink nominee 790
cognitive impairment, definition 784
community correction order (CCO) 806
consent to treatment see consent to
treatment
contacts 791–5
contracts 676, 788
Court Integrated Services Program (CISP)
805, 807, 808
criminal charges 803
Criminal Justice Diversion Program 806
criminal justice system 803–17
custodial supervision order 810–13
decision making 785
Disability Act covering 818
Disability Support Pension 316–17
emergency apprehension 813
family violence 785
Forensic Leave Panel 811, 812, 816
forensic patients 810–12
forensic procedures 189
forensic resident 810, 811, 816
absconding interstate 812
leave 811–12
residential facility, to 815–16
transfer 812
guardianship and administration see
guardianship and administration
Independent Family Advocacy and
Support 67–8, 789, 793
individual support plan (ISP) 37, 808
infringement system
enforcement warrant hearing 123
special circumstance 105, 816
work and development permit (WDP)
113
instructions from client with 790–1, 803
jury service 24
justice plan conditions 814, 815
lawyer, access to 805
legal capacity 676, 787, 788
litigation guardian 791
NDIA nominee 790
NDIS see National Disability Insurance
Scheme
non-custodial supervision order 810
emergency apprehension of person
subject to 813
not guilty plea 37
parents with 788–9
advocacy services 789, 794
police interview 180, 804–5
access to lawyer 805
independent third person (ITP) 798,
804–5 pre-sentence report 814 prisoners 787, 814–16
Corrections Independent Support
Officer 798
sentencing 814–16
support services 815
transfer to residential institution 815–16 residential treatment order 814, 815 restrictive practices 785 rights of people with 779–90, 848–9 security order 815 security resident 815
transfer from prison to residential
facility 815 sentencing 37, 814–16 sexual assault complaints 162–3, 785–6
evidence in court 165–6, 786
reporting to police 164 special hearing 810 supervised treatment order (STO) 784–5 supervision order 810–13
leave 811–12
variation or revocation 811 taking instructions from client with 790–1,
803 tenancy 783–4 transfer of forensic resident 812, 815
absconding interstate 812
interstate 812
prison to residential institution 815 treatment plan 816 unfitness for trial 809–10 intellectual property see copyright; trade
marks intentionally causing serious injury County Court jurisdiction 19 forensic sample offence 190 interim accommodation order 47–8 International Covenant on Civil and
Political Rights 4, 1006, 1046 Charter protecting rights in 999 prisoners’ rights 223 right to privacy 1093, 1123, 1124 international students Overseas Students Ombudsman 1082,
1083, 1085 internet 732–51 access to content 748–50 apps 733 auctions 745–7 broadcasts 737 chat rooms 750 child pornography 749 children’s access 748–50 classification of content 748–9 cloud hosting services 732 codes of practice 749, 750 communicating and networking 732 Communications Alliance 749, 751 complaints about content 748–40 consumer protection 744–8 contacts 751 content host see internet content host
(ICH) content provider 732 content regulation 748–50 copyright issues 733–7 crowd funding 750 cyber bullying 742, 749 cybersquatting 740–1 cyber-stalking 301, 742 defamation 737–9, 1010
ICH/ISP liability 738–9, 1010
search engine liability 1010 discrimination 739–40 domain names 740–1, 770
trade marks distinguished 770 downloading films 735 downloading images 735 downloading music 735 dumping 743 e-commerce 744–8 file sharing 736 filters 749–50 framing 734 gambling 740 harassment 742 hypertext linking 734 illegal content 749 image-based abuse 156, 742 information 750–1 key terms 732 labelling tools 749–50 legal issues 732 legislation 733 linking 734
deep linking 734
sponsored links 734
surface linking 734 modem jacking 743 music sharing 736 networking services 732 offensive content 749 Online Content Scheme 749 online fundraising 621 online shopping 744–8 phishing 744 podcasting 736, 763 privacy 742 publishing information 732 R-rated content 749 RC-rated content 748 religious vilification 740 restricted access system 749 revenge porn 156, 742 safe zones 750 scams 747, 751 scanning images 735 selling goods and services 732 service provider see internet service
provider (ISP) sexting 743 simulcasting 737 social media 732, 737, 742, 743 spam 744, 1103 sponsored links 734 streaming music or films 735 uniform resource locator (URL) 732 uploading images 735 vilification 739–40 Voice over Internet Protocols (VoIP) 733 web server 732 webcasting 737 website design 733 what is 732 X-rated material 748 internet content host (ICH) 732 child pornography, reporting 749
codes of practice 749, 750
defamation liability 738–9, 1010
definition 732
Online Content Scheme 749
Internet Corporation for Assigned Names
and Numbers (ICANN) 740, 741,
751
Internet Industry Association 749
internet protocol address (IP address) 732
Internet Protocol Television (IPTV) 732
internet scams 747
SCAMwatch 751
internet service provider (ISP) 732
child pornography, reporting 749
codes of practice 749, 750
copyright infringement 736, 761
defamation liability 738–9, 1010
definition 732
filter programs 750
interpleader summons 359–60
interpretation of law 2–3, 4
Charter of Rights, consistency with 4,
1000
declaration of inconsistent
interpretation 1000
Constitution 5
interpreters 62–3, 74–5
Children’s Court 41
Dispute Settlement Centre of Victoria 577
duty lawyer, seeing 65
Legal Help phone line 62, 63
Mental Health Tribunal hearings 834
police interviews 183
Translating and Interpreting Service (TIS)
63, 74–5, 985
VLA staff 62
interrogation see police interviews
intervention orders
elder abuse 883
family violence see family violence
rental provider, against 494
stalking 73, 300–1, 742
intestacy 897, 904, 910–13, 915
administrator/administratrix 897
appointed by court 897
duties 905
surety or bond 897, 912
children and 911, 912, 915
death after 1 Nov 2017 897, 911
death before 1 Nov 2017 897, 911
debts, payment of 913
disadvantages 911–12
distribution of estate 915–16
domestic partner 290, 897, 911–12, 915
finding will 911
legislative amendments 897, 911
letters of administration 904, 912
application for 912
need for 904
no valid will 897, 910
ranking of relatives 911, 915–16
inTouch Legal Centre (iTLC) 90
inTouch Multicultural Centre Against
Family Violence 90, 306
involuntary treatment order see mental
illness
IP Australia 766, 771, 775, 776 IVF see assisted reproductive treatment Jesuit Social Services 238 Jewish Care 389 JobSeeker Payment 319–20, 324–7 comprehensive compliance assessment
326–7 connection failure 326 declared program participants 326 eligibility 319 Employment Pathway Plan 319, 320 mutual obligation requirements 320, 324–7 New Zealanders 319 Newstart Allowance replaced by 319 ‘no show no pay’ failure 326 non-payment periods 327 participation failures 325–7 penalties 327 Pensioner Concession Card 335 portability 336 rate 320 reconnection failure 326 Rent Assistance 320, 329, 336 serious failure 326 taxation 338 unemployment failure 325 unemployment non-payment period 327 waiting periods 320 JobWatch 90, 171, 793, 1065, 1074 joint tenants 557–8 journalists copyright in works by 754 Privacy Act exemption 1099 privacy standards 1099 judge-made law 3–4, 10 finding 11 Parliament-made law overruling 4 judges bail, grant of 197–8 binding decisions 3 challenging Acts 4 complaints about 23 jury directions 26 jury service ineligibility 24 reasons for decisions 3 judgments 3 Judicial College of Victoria Guide to the Guardianship and
Administration Act 859 Victorian Criminal Proceedings Manual 214 Judicial Commission of Victoria complaint about judge or magistrate to 23 contact details 29 website 23 Juries Commissioner 23, 25, 26, 30 Juries Victoria 24, 30 Juror Support Program 27, 30 jury 23–7 challenging jurors 26 civil 24 counselling after trial 27 criminal 24 discussing case 26 districts 25 empanelment 26 failure to attend court 25 judge directing 26 panel 26 payment 26 pool 26 questionnaire 25 right to trial by 6 role 26 rolls 25 selection procedure 26 summons to juror 25 jury service 23–6 COVID-19 and 23 criminal record 252 disqualification 24 eligibility 24 employer’s obligations 26 excused from 24–5 ineligibility 24 kinds of 24 leave for employees 1063 offence for employer to terminate
employment for 26 offence not to attend for 25 payment for 26 summons to attend 25 jury trial 24 choice of summary trial or 218 COVID-19 and 23 right to 6 young offenders 44 Justice Assurance and Review Office 238 Justice Connect 72–3, 79, 90 contact details 72, 90, 817, 895 finding a lawyer 53 Homeless Law 72–3 legal assistance schemes 72 Not-for-profit Law see Not-for-profit Law pro bono legal services 72 Referral Service 72 Self-Representation Service 72, 79 Seniors Law 73 website 53, 79, 90 Justice Health 238 justice of the peace (honorary justice) 28 witnessing documents 27, 28 justice plan conditions 814, 815 kidnapping DNA sample offence 187 Kids Helpline 305 King of Australia 4 knives, carrying infringement notice 96 knowmore legal 389 Koori Community Engagement Officers
16 Koori Court 13, 15, 809 Children’s Koori Court 40, 50, 809 contact details 29, 809 County Koori Court 20, 29 locations 809 Koori Family Violence and Victims
Support Program 300 Koori Help (CALC) 728 Koori Helpline (CAV) 728 Koori Support Worker 300
La Trobe University Student Legal
Services 74
land
bankrupt’s land 371–2
dangerous things on 580
definition 581
entry onto see entry onto land
injuries on 582
Magistrates’ Court jurisdiction 17
sale of
bankrupt’s land 371
misrepresentation 690
National Credit Code, application 423
vendor terms contracts 423, 448–9, 548
stamp duty on transfer of 407
trespass to see trespass
land tax 407
absentee owner surcharge 559
SRO certificate 558
land titles 541–4
certificates 558
chain of deeds 541
cluster title 542
company title 542
general law title 541
application to convert via PEXA 541
conversion to registered title 541
investigating title 558
off-the-plan properties 543–4
search 541, 558
strata title 542
stratum title 542
subdivisions 542
Torrens title, conversion to 541
Land Use Victoria 541
contact details 562
deceased estate, dealing with 904
discharge of mortgage registered with 547
Land Information Centre 562
search and certificate fees 561
title search at 541
transfer of title registered with 547
LANDATA – Land Victoria 562
landlord see tenancy
Law Aid 71
Law and Advocacy Centre for Women 90
law enforcement agencies see also police
information privacy exemption 1117
information use and disclosure 1116
law enforcement data security 1115
Law Enforcement Ombudsman 1082,
1083
Law Institute of Victoria (LIV) 53
contact details 30, 895
Find Your Lawyer Referral Service 53, 71,
94, 895
Property Law Dispute Resolution
Committee 562
public notary, finding 28
website 30, 53
law libraries 11
Law Library of Victoria 11
law of Australia see Australian law
law reform 10
Law Reform Commission 10
law reports 11 lawyers 52–61 academic qualifications 52 access to 805 accredited specialists 53 barristers 53 changing 55 complaints about 58–61
behaviour and services 60
bill of costs 59–60
compensation orders 60
conveyancing 59, 561
how to make 58–9
investigations and determinations 60
legal services 59
poor work 59
time limits 59 conflict of interest 55 contacts 61 conveyancing 545, 552, 561 costs see lawyers’ costs criminal conviction and employment as
248 dealing with 52–61 disability, client with 790–1, 803, 805 duty lawyers 64–5, 94 engaging 53, 76 fees see lawyers’ costs Fidelity Fund 61 financial loss disputes 60 finding 53 first meeting with 54 hiring 53–5 identification parade, presence at 192 independent children’s lawyer 266–7 legal aid see legal aid; Victoria Legal Aid Legal Practitioners’ Liability Committee
(LPLC) 545 Legal Services Board and Commissioner
52, 58–61 legislation governing 52 lien for costs 55 mental impairment, client with 790–1,
803 obligations and rights 55 ongoing considerations 54–5 police interview, presence at 184–5 practising certificate 52, 55 preparing for meeting with 53 prison visits 230 professional conduct rules 55 professional indemnity insurance 545 professional misconduct 58, 59 qualifications and training 52 referrals by LIV 53, 71 right of access to 805 Robot Lawyers Australia 659 solicitors 53 specialists 53 trust accounts 55, 57–8, 60 unsatisfactory professional conduct 58, 5
9 Victorian Legal Services Board (VLSB)
545 VLA duty lawyers 64–5, 94 lawyers’ costs 55–8 agreed fees 57 asking about 54 bill of costs 56 changes, disclosure of 56 charging on scale 57 complaints about 59–60
cost limits 60
time limits 59–60 conditional costs agreement 57 conditional fees 57 consent 56 contingency fees 57 costs agreement 56, 57 court proceedings, in 58 damages claims 933 disbursements 55, 56 disclosure statement 55–6 disputing bill 58 estimate, obtaining 53, 56 excessive 58 fair and reasonable 56 fixed fees 57 group costs orders 57 GST 55, 56 holding lien 55 interest on unpaid bill 58 item-by-item charging 57 itemised bill 56, 58
requesting 56, 58 lawyer’s obligations 54 lump sum bill 58 negligence claims 933 no-win, no-fee 57 paying 58 payment in advance 57–8 professional costs 56 solicitor-client costs 933 subscription fees 57 suing for 58 time costing 56–7 time for complaint about 58, 59 time for payment 58 understanding 56 updated disclosure 56 value-based costing 57 VCAT proceedings 58 VLA cost ceilings 69 Lawyers for Forests 1044, 1052 lay-by sales 701 Leadership Plus 793 leases goods see consumer leases residential see tenancy stamp duty 407 leave see employment conditions legal aid 62–75 advice directory 88–94 community information centres 94 community legal centres 62, 70–1, 88–93 criminal matters 65 debt problems 364 financial counselling 74, 364 free information 62 help going before court 65 interpreters 62, 74–5 Justice Connect see Justice Connect Law Aid 71 Legal Help line 62, 63, 79, 86, 88, 93, 364 Magistrates’ Court registrars 73 private lawyers 71, 94 Probate Office 74 providers 62 State Trustees 74 Tenants Victoria 74
trade unions 73
universities 74, 94
Victorian Aboriginal Legal Service 62, 71,
92, 728
Victorian Legal Aid see Victoria Legal Aid
what is 62
legal capacity 675–7, 787
advance care directive, to make 857
bankrupts 677
cognitive impairment 676, 788
corporations 677
disability and 787, 788
incorporated associations 612, 622
mental illness 676
consent to treatment of 826–7
minors 352, 676–7
prisoners 677
legal documents 27–8
affidavit 27–8
document signing stations (DSS) 27
honorary justices 28
justice of the peace 27
public notaries 27, 28
signing 28
statutory declaration 27
witnessing 27, 28
Legal Help line 62, 63, 79, 86, 88, 93, 171,
364
Legal Practitioners’ Liability Committee
(LPLC) 545
legal professional privilege
owners corporations and 609
legal representation 52–61, 76
child protection applications 47
Children’s Court 40, 47
contacts 61
lawyers see lawyers
legal aid see legal aid; Victoria Legal Aid
right of access to 805
VCAT hearings 724
Legal Services Board see Victorian Legal
Services Board and Commissioner
Leongatha: Rural Financial Counselling
Service 394
letters of administration 904, 912
application procedure 912
duties of administrator 905
LGBTIQA+ Family Law Legal Advice
Clinic 292
Liberty Victoria 1014
libraries 11, 12
copying of copyright works 764
document signing stations (DSS) 27
information for self-representation 79
Law Library of Victoria 11
State Library of Victoria 12, 79, 87
VLA public law library 12, 62, 79
licensing and registration 729
applications 729
BLA see Business Licensing Authority
businesses 729
conveyancers 544
copyright 761–2
estate agents 551, 561
insurance brokers 956
private security guards 1052
liens buying car subject to 630 lawyer’s holding lien 55 Lifeline: Crisis Support 238 limitation of actions child abuse, personal injury resulting from
933 family provision claims 905 long stop limitation period 932 manufacturer’s liability 711 personal injury damages 932–3
adults 932
child abuse, from 933
disabled persons 932
discoverable date 932
extensions 933
legal incapacity 932
minors 932
renter 526 statute barred debt 344, 346–7, 352 linked credit providers 448, 712–13 Australian Consumer Law provisions
712–13 car trader 643 consumer guarantees 712–13 credit cards 713 liability for loss 448 linked credit contract, meaning 712 tied credit contract 448 Linkt Assist 130 litigation guardian 791 littering offences 1033 loan see credit contract; guarantee;
mortgage Local Community Insurance Services
(LCIS) 1046, 1052 local councils abatement notices 1040 claims against, County Court 19 complaint bodies 730 discrimination 989 Environmental Health Officer 730 food safety issues 730 noise laws 591, 592 pollution, dealing with 1040 protests, permits for 1047 websites 11 Local Government Inspectorate 730 Loddon Campaspe Community Legal
Centre 88 long service leave 1056 low-income tax offset (LITO) 398 Mabo decision 4, 7, 8 magistrates addressing 13 bail, grant of 197 complaints about 23 jury service ineligibility 24 Magistrates’ Court 13–18 addressing magistrate 13 appeal from 19–21 arbitration 17–18 Assessment and Referral Court (ARC) List
15, 37, 791, 807–8 bail 197, 212–13 children, proceedings relating to 267–8 civil matters 17 committals 16, 217–18 complaints about 18 Complaints Officer 18 consumer disputes 726 contact details 29, 38, 87, 218 contest mention hearing 85, 214 costs 58, 85 County Court compared 16, 19, 218 Court Integrated Services Program (CISP) 16, 82, 132, 152, 805, 808 credit disputes 462 Criminal Justice Diversion Program 36, 806 criminal matters 15–16, 214, 216 Criminal Procedure Act 2009 214 debt claims 348, 349 employee 1067 divisions 13, 15 driving offences 15, 650–1 cancellation or suspension of licences 650 charge with summons 650–1 jurisdiction 15 notice to appear 650, 651 proceedings 650, 659 vehicle seizure orders 658 Drug Court 13, 32, 145, 152, 808–9 duty lawyers 64, 94 Electronic Filing Appearance System (EFAS) 111 employment disputes 1046 Enforcement Review Program 16 repeal 806, 816 family law cases 260 family violence cases 300 Family Violence Court Division (FVCD) 13, 300 family violence programs and initiatives 16 fencing disputes 585 fine enforcement see infringement system indictable offences 15, 214, 216 indictable offences triable summarily 216 Industrial Division 15 informal atmosphere 13 infringement system see infringement system injunctions 17, 260 jurisdiction 15, 214 civil 17 criminal 15–16, 214, 216 debt claims 348, 349 family law 260, 267–8 registrars 73 Koori community engagement officers 16 Koori Court 13 Koori Family Violence and Victims Support Program 300 legal aid 64, 73 maximum penalties 15 mediation 17, 18 Mental Health Advice and Response Service 806 mention procedure 214 monetary limit for civil claims 17 Navigation and Triage (NAT) 82 negligence claims 926 Neighbourhood Justice Centre 15, 50 occupational health and safety cases 1078 parallel and support services 16 pleading 84–5 preventative justice 16 prison sentences 15 property proceedings 262–3 recovery of wages 1067 registrars, assistance from 73 self-representation 76, 82–5 sentencing 15, 31–8 specialist courts and divisions 13, 15 specialist family violence courts 300 summary case conference 214, 217 summary offences 15, 214, 216 support services 16, 132 therapeutic/preventative justice 16 Victims of Crime Assistance Tribunal 15 VLA duty lawyers 64, 94 website 18, 29, 38, 87, 213 workers’ compensation disputes 939 Youth Justice Court Advice Service 16 maintenance child see child maintenance; child support childbirth 268 spouse 268–9 Make a Difference Dingley Village Inc
390 malicious prosecution 1139, 1147 Mallee Family Care Community Legal
Centre Mildura 91, 393 Swan Hill 393 Mansfield Shire Council 393 manufacturers’ warranties 704, 711–12 Australian Consumer Law, under 704,
711–12 compensation for consequential loss 712 compensation for reduction in value 712 consumer, definition 705 exceptions 712 extended warranties 712 goods covered 705, 705 limitation of actions 711 manufacturer, definition 705 remedies for breach 711–12 voluntary warranties 711–12 margin loans 424 marriage bigamy 258 change of name 310
overseas marriage 310 contract prejudicial to status of 681 decree of nullity 257, 258, 260 dissolution of see divorce person under 18 258 phoney ceremony 258 prohibited relationship 258 void 258 will, effect on 902 maternity leave see parental leave Media and Communications Law
Research Network 750, 1014 media enquiries freedom of information 1126 mediation building disputes 573 consumer disputes 716, 724 debt disputes 353 Dispute Settlement Centre 18, 30, 264,
353, 577–8, 585, 724, 729 Domestic Building Dispute Resolution
Victoria 572–3, 716 family disputes 264 fast track mediation 724 fencing disputes 585 Magistrates’ Court 17, 18 neighbour disputes 576–8 vendor and purchaser disputes 561, 562 medical records access to 871 confidentiality 871–3 electronic records 1110 Health Privacy Principles 871, 1119–23 injuries by police 1140 My Health Record system 1110, 1111 privacy 871–3, 1110 public interest disclosure 873 medical research donation of body for 922 Human Research Ethics Committees
1109 National Health and Medical Research
Council (NHMRC) 1109 privacy guidelines 1109–10
section 95 guidelines 1109
section 95A guidelines 1110
section 95AA guidelines 1110 medical treatment access to records 871 advance care directives 857 blood donation/transfusion 873–4 children, consent to 291, 869
non-therapeutic treatment 291, 869
transgender/transsexual procedures
291–2 complaints 876–8 confidentiality 871–3 consent see consent to treatment decision-makers 858–9, 860, 861, 864 decisions 856–9
advance care directives 857
consent to treatment 868–70
making 858
mental illness 857 definition 856 disputes about 859 enduring (medical) 864
medical treatment decision-maker
replacing 860, 864 guardian making decision about 855, 856 information to patients 869–70 medical treatment decision-makers 858–9,
860, 861, 864 mentally ill person see mental illness organ and tissue donation 874–5 prisoners 226 support person 859 transgender and transsexual young people
291–2 medical treatment decision-makers 858–9,
860, 864 appointed 858 attorney as 858, 860, 861 child, for 858 considerations in making decisions 858 guardian as 858 list of candidates 858 Public Advocate 858 significant treatment 858 Medicare Australia 730 complaints line 730 integration into Services Australia 314 Ombudsman, complaints to 730, 1085 Medicare Benefits Program privacy of information 1111 Medicare Levy 396 Melbourne Assessment Prison (MAP)
224, 226, 229, 814 Melbourne City Mission 238 Melbourne East Disability Advocacy
793 Melbourne Magistrates’ Court 13, 29,
38, 353 see also Magistrates’ Court Melbourne Sexual Health Centre 167 Melbourne University Student Union
Legal Service 74, 94 MensLine Australia 238, 305 mental disorder see mental illness; mental
impairment Mental Health Advice and Response
Service (MHARS) 806 Mental Health and Wellbeing
Commission (MHWC) 801, 841 assistance from 849 complaints process 842 complaints to 797, 801, 821, 841 conciliation 842 contact details 802, 850 establishment 841 functions 841 human rights compliance 848 Mental Health Complaints Commission
replaced by 841 prisoner complaints 237 prisoners corresponding with 231 privacy complaints 1118 right of communication with 823 unnecessary restraint complaints 839 website 801, 802 mental health and wellbeing service
providers 818–19, 840 complaints about 841–2 definition 818–19, 840 Mental Health Complaints Commissioner
see now Mental Health and
Wellbeing Commission Mental Health Legal Centre (MHLC) 62,
91, 793, 798 advance statement assistance 799 Bolton Clarke Homeless Persons Program
799 contact details 91, 793, 799, 801, 850 Health Justice Partnerships 799 Inside Access Program 799 prisoners contacting 814 services 798–9 Mental Health Tribunal (MHT) 829, 849 access to documents, application for 835 adjournment of hearings 835 appeal to VCAT from 835 assistance from 849 contact details 817, 850 CSTO, determination regarding 814 duty lawyers 64 hearings 829, 834–5
Human Rights Charter compliance 729,
848
interpreters at hearings 834
legal aid 63, 64
matters heard by 829
reasons for decisions 835
right to statement of 835
review of decisions 835
self-representation 77
summoning witnesses 835
treatment orders
hearings 834–5
making 832
revocation, application for 834
website 849, 850
Mental Health Victoria 850
mental illness 818–50
see also disability
access to documents 835
acquittal 845
administration see guardianship and
administration
admission of voluntary patients 842
advance care directives 857–8
advance statement of preferences 824–5
advocate helping with 822, 823
decision-makers taking account of 825
DoH form 825
reasonable steps to give effect 824
treatment not according with 827
advocacy see also disability advocacy
legal 849
non-legal 822–3
opt-out register 823
services 791–802, 849
appeals to VCAT 835
appropriate supports 822
Assessment and Referral Court (ARC) List
15, 37, 791, 807–8
assessment order 827, 829–31
community court assessment order
813
conditions for making 830
court assessment order 813–14, 830
treatment on 830
assistance in court 805–9
authorised person, definition 837
authorised person’s powers 837–9
bodily restraint 839
chemical restraint 839
crisis response 837–8
entry to premises 838
search 838
seizure 839
taking person into care 837
transport to another service 839
transport to/from designated service
838
authorised psychiatrist 813, 840
assessment orders 830
restricting right to communicate 823
restrictive interventions 836
second psychiatric opinion 824
treatment decisions 825–8, 836
treatment orders 830–3
autonomy principle 820, 829
‘best interests’ no longer factor in
decisions
consent to treatment 868 guardianship 851 medical decisions 856 bodily restraint 839 capacity 676, 826–7 Charter of Human Rights and
Responsibilities 835, 848–9 chemical restraint 839 Chief Psychiatrist 811, 839–40, 849, 850 communication, right of 823 community assessment order 830, 838 community court assessment order 813 community services 840 community temporary treatment order
(CTTO) 831 community treatment order (CTO) 241,
832 duration 832 second psychiatric opinion 823–4 variation 832 complaints 839 compulsory patient 829–37 leave of absence 832 transport to designated mental health
service 868 treatment without consent 827 compulsory treatment 784–5, 829–37 assessment order 827, 829–31 communication, right of 823 decision-making principles 828–9 electroconvulsive treatment 833–4 orders 828, 829 restrictive interventions 835–7 review of orders 835 revocation of orders, application for
834 supervised treatment order (STO)
784–5 temporary treatment order (TTO) 813,
814, 823, 829, 831, 845 treatment order (TO) 829, 832–5 variation of order 832 confidentiality of information 845–6 consent to treatment 826–9, 870 adequate information 827 capacity to give 826–7 electroconvulsive treatment 833, 870 information to be given 870 informed consent 826–7 neurosurgery 834 reasonable opportunity to make
decision 827 treatment without 827–8, 836–7 consumer and community-managed
services 840–1 consumer, definition 818 contacts 791–5 contracts 676 court assessment order (CAO) 813–14,
830 Court Integrated Services Program (CISP)
132, 152 court secure treatment order (CSTO) 813,
814, 830, 843 criteria for making 843 security patient 842 criminal charges 803 Criminal Justice Diversion Program 806 criminal justice system 803–17 crisis response 837–9 cultural safety principle 821 custodial supervision order 810–13 decision making 785 decision-making principles 819, 828–9 autonomy 829 balancing of harm 828–9 care and transition to less restrictive support 828 compulsory assessment, consequences 828 no therapeutic benefit 828 proper consideration 829 restrictive interventions, consequences 828 defence of mental impairment 803, 809, 810, 845 definition 784, 818 designated mental health service 840 transport to/from 838 dignity and autonomy principle 820 dignity of risk principle 821 Disability Support Pension 316–17 diversity of care principle 820 diversity principle 821 electroconvulsive treatment 833–4 adult 833 consent to 833, 870 hearings 834 review of decision 835 young person 833 emergency apprehension 813 family and carers principle 821 fitness to stand trial 809, 845 Forensic Leave Panel 811, 812, 816 forensic patients 810–12, 844–5 apprehension interstate 812 leave 811–12 second psychiatric opinion 823–4 supervision order 810–13, 844 transfer 812, 854 forensic procedures 189 forensic resident 810, 811, 816 gender safety principle 821 guardianship see guardianship and administration health information statement 848 health needs principle 821 hearings of MHT 834–5 human rights 835, 848–9 Independent Mental Health Advocacy 68, 79, 793, 801, 850 information sharing 845–8 Aboriginal and Torres Strait Islander people 846 accessibility of information 846 accuracy of information 846 consent 846 electronic health information system 847 emergency service providers 847 exceptions to consent-based sharing 846–7 facilitating service provision 847 families/carers/supporters, to 847 permitted by law 847 principles 845–6 reducing or preventing threat 847 infringement system enforcement warrant hearing 123 special circumstance 105, 816 work and development permit (WDP) 113 inpatient assessment order 813 inpatient, definition 818 inpatient services 840 inpatient temporary treatment order
(ITTO) 831 inpatient treatment order (ITO) 832 Inside Access Program 799 instructions from client with 790–1, 803 intensive monitored supervision order
(IMSO) 844–5 international human rights instruments
849 interstate transfers 812 involuntary patient see compulsory patient
above involuntary treatment see compulsory
treatment above jury service 24 least restrictive principle 820 least restrictive treatment 820, 823, 832,
833, 836, 852 leave of absence 832–3
compulsory patient 832–3
security patient 844 legal aid 63, 64 legal capacity 676, 826–7 litigation guardian 791 lived experience principle 821 Mental Health Advice and Response
Service 806 Mental Health and Wellbeing Act 2022 818,
819
background 819
definition of mental illness 818
Handbook 844
health-centred language 837
intellectual disability not covered by 818
key objectives 819–20
principles 819, 820–2 mental health and wellbeing principles
819, 820–2
proper consideration to 821–2 mental health and wellbeing professional
819 mental health and wellbeing service 818 mental health and wellbeing service
providers 818–19, 840
complaints about 841–2 Mental Health Tribunal see Mental Health
Tribunal mental impairment defence 803, 809,
810, 845 mobile support team 840 neurosurgery 834 nominated support person 825–6 non-custodial supervision order 810
emergency apprehension of person
subject to 813 non-legal advocates 822–3 not guilty plea 37 patient, definition 818 police interview 180, 804–5
access to lawyer 805
independent third person (ITP) 798,
804–5 police powers 837–9 power of attorney see power of attorney prisoners 226, 787, 814
forensic patient/resident 810–12
medical care 226 sentencing 813–14 specialist facilities 226, 814 privacy, right to 848 protected witnesses 165–6, 786 restraint 839 restrictive interventions 785, 835–7 consequences 828 no therapeutic benefit 828 review of decisions 834–5 rights of people with 820–2 human rights 848–9 statement of rights 822 search powers 838 seizure of dangerous things 839 seclusion 836 second psychiatric opinion 823–4, 836 advocacy for 822 disclosure of health information 847 report 824 review 825 security patients 844 treatment orders 836 Second Psychiatric Opinion Service
(SPOS) 824, 850 secure treatment order (STO) 842, 843 court secure treatment order (CSTO)
813, 814, 830, 842 criteria for making 843 security patients 842–3 challenging detention and treatment
843–4 leave and transfers 844 second psychiatric opinion 823–4, 844 secure treatment orders 842, 843 security residents 815 sentencing 813–16 service providers 818–19, 840 complaints about 841–2 sexual assault complaints 162–3, 785–6 evidence in court 165–6, 786 reporting to police 164 special hearing 810 statement of rights 822 supervision order 810–13, 844 forensic patients 810–12, 844 intensive monitored supervision order
(IMSO) 844–5 leave 811–12 variation or revocation 811 support services 849, 850 supported decision-making principle
820–1 supports, appropriate 822 taking instructions from client with 790–1,
803 temporary treatment order (TTO) 813,
814, 829, 831 advance statement of preferences 825 advocacy 823 community TTO 831 duration 831 hearings 834–5 inpatient TTO 831 making 831 revocation, application for 831, 834 treatment criteria 831 treatment without consent under
828 variation 832 views and preferences 831 Thomas Embling hospital 226, 814, 840 transfer of patients absconding interstate 812 another service, to 839 designated service, to/from 838 forensic patients 812 interstate 812 security patients 844 transition to less restrictive support 828 treatment 826–37 advance care directives 857–8 compulsory 829–37 consent to 826–9, 868–70 decision-making principles 828–9 definition 826 electroconvulsive 833–4 least restrictive 820, 823, 832, 833, 836, 852 without consent 827–8, 836–7 treatment order (TO) 829, 832–5 advance statement of preferences 825 advocacy 823 community TO 832 duration 832 hearings 834–5 inpatient TO 832 leave of absence 832–3 making 832 revocation, application for 834 second psychiatric opinion 836 treatment criteria 831 treatment without consent under 828 variation 832 treatment plan 816 unfitness for trial 809, 845 unnecessary force or restraint 839 variation of orders 832 Victorian Mental Illness Awareness Council 795, 796, 850 VLA duty lawyer service 64 voluntary patients 842 admission 842 leaving institution 842 wellbeing of dependants principle 821 wellbeing of young people principle 821 what is 818 mental impairment defence 803, 809, 810, 845 intellectual disability see intellectual disability mental illness see mental illness power of attorney see power of attorney mention procedure 214, 217 contest mention hearing 85, 214, 217 mention date 121, 217 summary offences 217 minimum conditions see employment conditions Minister for Corrections after hours visits, permission for 230 independent prison visitors reporting to 236 prisoner transfer request 228 prisoners corresponding with 231 minors see children and young people misconduct by lawyers see lawyers misconduct by police see police – complaints against misfeasance in public office 1147 misleading and deceptive conduct 689–90 Australian Consumer Law 642, 678, 682,
688, 689 car sales 642 contract 677, 678–9 cybersquatting 740, 770 definition 689 disclaimers and fine print 690 domain names 740, 770 e-commerce 744 finance brokers 451 future matters 690 letter of demand for debt 345–6 motor vehicle sales 642 parallel importation and 775 pawnbroker 450 puffery distinguished 689 silence 689 test of 689 misrepresentation 678–80, 690 Australian Consumer Law 678, 682, 690 car sales 637, 641–2
false representation of odometer
reading 637, 638
roadworthiness certificate 632 contracts 677, 678–80 damages 678–9 defence in debt claim 352 duty of care 679 fraudulent 679 goods and services, in relation to 690 innocent 680 insurance contract, duty to avoid 957 negligent 679 remedies 678–9 renter, claim by 526 rescission of contract 678 sale of land 690 termination of contract 679 tied credit contract 448 trade marks, passing off 770, 771 mistake contract affected by 677–8 drug offence defence 145, 148 marriage void where consent obtained
by 258 mobile phones bicycle riding and 663 driving and using 647, 648
demerit points 649
probationary licence 648 Mobility Allowance 328 Monash Law Clinics 91 Moneycare Financial Counselling
(Salvation Army) Altona 389 Ballarat 392 Boronia 389 Brunswick 390 Camberwell 390 Corio 392 Craigieburn 390 Dandenong 390 Fitzroy 391 Leongatha 393 Melbourne CBD 391 Mooroolbark 391 Preston 391 Shepparton 393 Sunshine 392 MoneySmart website 387, 388–9 Moonee Valley Legal Service 91 moral rights of authors 733, 765 Mortgage Stress Victoria 389 mortgages 432–3, 545–7 see also credit contracts all-accounts mortgage 432 all-property mortgage 432 bankruptcy, effect 369, 371, 375
jointly owned house 371, 372
mortgaged car 369
mortgaged property 368, 369, 371, 375
mortgagee sale 369, 371, 375
sale by trustee 369, 371 banks 547 brokers 547 changes to 436–42
credit provider, by 436
hardship grounds 439–42
notice requirements 436
unconscionable 439
unjust 436–9 consumer protection 547 continuing credit mortgage 432 contract, contents of 429 credit unions 547 default in repayments 351–2, 546, 548 default notice 442–3 definition 432 discharge 547 disclosure requirements 428–9 discrimination 547 early repayment fees 430, 547 employees’ remuneration, over 433 enforcement 442–4 exit fees 430 finance companies 547 financial hardship 439–42 fixed rate mortgage 546 future-property mortgage 432 home loan 432, 545–7
comparing loans 545–6
default 351–1, 546
information about 428–9, 546
key fact sheet 428–9
types 546 household property, over 433 insurance 547 interest rate 546 lenders 547
deciding how much to lend 546
discrimination prohibition 547
insurance 547
legislation governing 547 Mortgage and Finance Association of
Australia Code of Practice 420,
461 Mortgage Stress Victoria 389 mortgagee in possession 351–2 mortgagee sale 375
bankrupt debtor 369, 371, 375 mortgagor’s remedies 444 National Credit Code 420–48 personal mortgage insurance 547 prohibited mortgages 432, 433 providers 547 registration of discharge 547 registration of transfer of title 547 repossession of goods 433–4 reverse mortgage 442, 546 second mortgage 546 secured home loan exit fees 430 settlement 547 solicitors’ trust funds 547 standard home loan 428–9 third party mortgage 432 tools of trade, over 433 types 432 unconscionable changes and charges
439 unjust contracts 432, 436–9 variable rate mortgage 556 variation of terms 436–9 warrant of possession 352 writ of possession 351 motor car traders 628, 631 CAV administration of regulations 727 Claims Committee 635 criminal conviction and employment as
248 definition 628 finance offered by 629 Guarantee Fund 629, 631, 635, 636, 639,
644, 731 licensed (LMCT) 628 licensing 628, 729 linked credit provider 643 purchasing car 632 selling car 631 motor vehicle accident see motor vehicle accident bankruptcy
divisible/non-divisible property 368,
369
mortgaged car 369 buying see motor vehicle – buying detention, immobilisation and sale of 102,
115–16 disability parking permit 781 driving offences see driving offences injuries see transport accident injuries insurance see motor vehicle insurance licence see driver’s licence noise 592 number plates, removal of 116 registered operator 628 registration
certificate 628
stamp duty on application for 407
suspension 102, 111, 114, 116, 649, 650
transfer of 629, 631, 632 sales see motor vehicle – buying security interest 629 seizure of 656, 658 sentencing orders in relation to 36 theft 650 motor vehicle accident compensation see transport accident
injuries damage, paying for 965–70
insurance claim 965–8
letter of demand 968
liability 969
paying yourself 965, 967
uninsured vehicle 967
damages claim 968–70
denial of liability 968
evidence 968
inability to pay 968
letter of demand 968
minimising loss 969
release 969
settling out of court 968
summons 968, 969
expenses other than vehicle repairs 970
fault 966, 968, 969
financial hardship assistance 968
injuries see transport accident injuries
insurance claim 964–8
types of insurance see motor vehicle
insurance
legal costs 966
liability 969
Magistrates’ Court jurisdiction 17
mitigating damages 969
negligence 969
obligations at scene 970
other driver uninsured 967
repair costs 966–7
reporting 970
sharing blame 966
third party property insurance 964, 967
Transport Accident Commission 934–7,
970
transport accident, definition 934
uninsured vehicle 967
what to do after 970
write-off 955, 969
motor vehicle – buying 628–46
acceptable quality 641
AFCA, application to 644
assistance with contract 644
Australian Consumer law 641
cancellation of contract 635–44
breach of implied warranty 640–1
cooling-off period, within 637, 645
damages/compensation 636, 638, 643
delay in delivery 642–3
deposit, retrieving 636
failure of condition precedent 640, 645
improperly 644
misrepresentation 633, 637, 641–2
National Credit Code 643–4
obligations after 637, 638
penalty 637
repayment of money 637
return of car 637
sample letter 644, 645
trade-in vehicle, retrieving 636
waiver 642
withdrawal of offer 642
certificate of registered security interest
629–30
certificate of registration 628, 629
clear title 630
collateral credit agreement
rescission, effect on 638, 643
complaints 633, 644
conditions precedent 640
cancellation for failure of 640, 645
subject to finance 640
cooling-off period 636–7
cancelling contract within 637, 645
form setting out rights 631
off-trade-premises sale 636
sale of trade-in vehicle during 637 damages 636, 638, 643 defect notice 635–6 delay in delivery 642–3 deposit, retrieving 636 dispute resolution by CAV 727, 727 estoppel 642 failure of condition precedent
cancellation of contract 640
sample letter 644, 645 false representation of odometer reading
637, 638 finance contract 643–4
default under 638
effect of rescission on 638, 643
linked credit provider 643
termination of contract 643
unenforceable 643 finance offered by car trader 629 getting out of deal 635–44 hidden costs 629 implied conditions and warranties of
quality 640–1
breach 641 inspection of car 629 joint purchasers 632 legislation 628 licensing of motor traders 628, 729 linked credit provider 643 misleading or deceptive conduct 642 misrepresentation 633, 641–2 motor car trader 628, 631
finance offered by 629
licensed (LMCT) 628
licensing 628, 729
purchaser 632
seller 631 Motor Car Traders’ Claims Committee 633 Motor Car Traders’ Guarantee Fund 629,
631, 635, 636, 639, 644 National Credit Code 638, 640, 643–4 new cars
delay in delivery 642–3
deposit, retrieving 636
prescribed particulars 639
warranties 633 obligations of seller and purchaser 631–3 off-trade-premises sales agreement 636 penalty units 628 Personal Property Security Register
(PPSR) 628, 630
exceptions 630 prescribed accessories 634 prescribed particulars 639 procedures relating to 631 purchaser 628
joint purchasers 632
motor car trader 632
obligations 631–3 quality 640–1
acceptable 641
implied warranties of 640–1 RACV inspection 629 registered operator 628 registration certificate 628, 629 rescission of contract 636–7
court or VCAT order 637
effect on finance contract 638
letter notifying car trader 637, 642 Magistrates’ Court jurisdiction 17, 637 repayment of money 637 retrieving deposit or trade-in vehicle
636 sample letter 644, 646 retention of documents 632 roadworthiness certificate 628, 631, 633 complaints about 633 misrepresenting condition of car 633 security interest 629 certificate of 629–30 exceptions 630 seller 629, 631–2 clear title 630 motor car trader 631 obligations 631–3 stamp duty 629, 631, 632 stolen cars 629 subject to finance 640 termination of contract 635–44 obligations after 637, 638 return of car 637 transfer of registration 629, 631, 632 fee 631, 632 unconscionable conduct 642 used cars 629–31 certificate of registered security interest
629–30 clear title to car 630 contract requirements 639 delay in delivery 643 deposit, retrieving 636 prescribed notice 639 prescribed particulars 639 private sale 630 registration certificate 629 repairer’s lien 630 sheriff’s warrant 630 VIN (vehicle identification number) 629,
630 registration certificate, on 628 waiver of rights 642 warranties 633–5 defect notice 634–5 exclusions 634 extended 633 implied 640–1 new cars 633 prescribed accessories 634 used cars 633–4 withdrawal from contract 635, 637–8 improperly 644 non-complying contract 638 notification 638 retrieving deposit or trade-in vehicle
636 sample letter 644, 646 withdrawal of offer 642 written-off vehicles 628, 630–1 register (WOVR) 630 motor vehicle insurance 964–8 choosing policy 964 claim 965–8 legal costs 966 loss of right to 964–5 repair costs 966–7 third party property 967 comprehensive 964, 965–8 compulsory third party 964
consumer insurance contract 955
contract see insurance contracts
deciding whether to claim on 965–8
excess 965
loss of right to claim 964–5
modifications to vehicle, notifying 954
no-claim discount 965–6
piggybacking on insurance company
claim 967
property damage 964
third party, fire and theft 964
third party property 964, 967
Transport Accident Commission levy 964
types 964
uninsured motorist extension 964
Movement Alert List 252
Multiple and Complex Needs Initiative
(MACNI) 815
Municipal Association of Victoria (MAV)
1046
murder 19
bail, presumption against 203
child, DNA sample offence 187
forensic sample offence 190
search without warrant 174
serious indictable offence 174
young offender 39, 44
Music Rights Australia 736
music sharing 736
My Aged Care 894
My Health Record system 1110, 1111
name
adopted children 311
business names 769
changing 308–12
adult 308
appeal against refusal of 309
application to register 308
assuming new name 308
birth certificate, updated 309
born overseas 308, 309
change of name certificate 309
child 308, 310–11
deed poll 309
incorporated association 622
letting people know 309
marriage 310
passport in new name 312
prisoner 309
prohibited names 309
proof of identity 308
registration of new name 308
rejection of application 309
sex offenders 309
will in old name 309
children 282, 310–11
adopted 311
changing 310–11
de facto couples 282, 311
dispute between parents 310–11
registration of 282, 286, 310
surname 282
unmarried parents 282, 311
company names 769
domestic couples 282
incorporated association 622 prohibited names 309 surname, choice of 282, 310 National Classification Scheme 748, 749,
750 National Credit Code 420–50 consumer leases 444–5 contracts excluded 423–5 contracts regulated by 421–3
charge for providing credit 422–3
course of business 423
entered before 1 July 2010 421
natural person 421
purpose of credit 421–2
sale by instalments 423
strata corporation 421 credit contracts see credit contracts dispute resolution 462 guarantees 433–6 mortgages 432–3 motor vehicle, buying 638, 643–4 prerequisites for application 421–3 vendor terms contract 423, 448–9 National Debt Helpline 348, 364, 388, 452,
462, 729 contact details 347, 348, 364, 387, 388 free phone counselling 388 referrals 388 website 364, 387, 388 National Disability Advocacy Program 1085 National Disability Insurance Agency
(NDIA) 780 complaints 787, 798, 800 nominee for person with intellectual
disability 790 review of decisions 781, 799 National Disability Insurance Scheme
(NDIS) 780–1 AAT review 781
legal representation by AED 799 appeals advocates 781 capacity building 781 capacity to engage service providers 787 capital supports 781 Code of Conduct 787, 800 complaints 787, 798, 800 contact details 793, 801 core supports 781 disability requirements 780 eligibility 780 engagement of service provider 787 Health Care Card 334 NDIS plan 780–1 nominee 790 Practice Standards 800 Quality and Safeguards Commission 787,
793, 797, 798, 800–1 Quality and Safeguards Framework 800 reasonable and necessary test 780 review (2022) 779 review of decisions 781, 799 service agreement 787 website 781, 793, 801 National Domestic Violence Order
Scheme 298 National Employment Standards (NES)
1055–7 breach 1066, 1067 terms seeking to exclude or modify 1061 National Health and Medical Research Council (NHMRC) 1109 National Insurance Brokers Association 963 National Native Title Tribunal 8 contact details 12 website 9, 12 National Personal Insolvency Index (NPII) 366, 383 National Relay Service 63 National Sexual Assault Family Violence Counselling Service (1800 RESPECT) 305 National Youth Mental Health Foundation contact details 305 Headspace 305 native title 7–10 bundle of rights 7 Dja Dja Wurrung Land Use Activity Agreement 9 extinguishment 8 Indigenous Land Use Agreements 8 land-use activity regime 9 Mabo decision 4, 7, 8 mineral leases and 8 National Native Title Tribunal 8, 9, 12 Native Title Act 1993 7–8 negotiation of claims 9 pastoral leases and 8 prescribed body corporate 8 recognition 7, 8 Traditional Owner Settlement Act 2010 (Vic) 9 Victoria 8–9 Wik decision 8 natural justice tenancy disputes 538 VCAT hearings 538 Youth Parole Board not bound by 45 nature protection laws 1043–4 Navigation and Triage (NAT) 82 NDIS see National Disability Insurance Scheme negligence 926–33 amendments to law 928–9 awareness of risk 929 breach of statutory duty 927, 949 causation 929 connection between conduct and injury 927 consumer disputes 721 contributory negligence 930, 949 costs of claim 933 damages 926–8, 930 actual injury, proof of 927 assessment 927–8, 930, 931 dependants of injured person 928 general 927 limitation of actions 932–3 lost earning capacity 928 lump sum 927 mental harm 930, 931 nervous shock 928 non-economic loss 930, 931 penalty interest 933 personal injury 926, 927 special 927 structured settlement 927 dangerous things on land 580 defence of voluntary assumption of risk
927 duty of care 926–7, 929 egg shell skull rule 930 employer see work injuries establishing liability 926–7 foreseeability of harm 926 good Samaritan protection 929 injury 927
connection with negligent conduct 927 Law of Negligence Act amendments 929 limitation of actions 932–3 Magistrates’ Court jurisdiction 17 medical, information requirements 869,
870 mental harm 930, 931 negligent misrepresentation 679 organisational sexual abuse 929 personal injury damages 926, 930
assessment 927–8, 930, 931
County Court jurisdiction 19
limitation of actions 932–3 police, action against 1147 pollution 1041 professional negligence 930 protected events 929 public authorities, liability 930 reasonable person standard 926 standard of care 926
peer professional opinion 930
reasonable person standard 926 volenti non fit injuria defence 927 volunteer protection 929 work injuries 949 Wrongs Act 1958 928–32 negotiation 81–2 self-representation in 77, 81–2 neighbour disputes 575–92 animals 587–9 avoiding overreaction 575 contacts 592 Dispute Settlement Centre 30, 575, 577–8,
590, 592 drainage 586 entry to land 581–2 fences 582–6 injuries on your premises 582 mediation 576–8 noise 575, 589–92 nuisance 575, 578–81 resolving problems 575–8 trees 579–80 trespass 581 water 586–7 Neighbourhood Justice Centre (NJC) Children’s Court 40, 50 Collingwood 50, 390 contact details 50, 94, 390 duty lawyers 94 Fines Assist Clinic 130 Magistrates’ Court 15 NetAlert 750 New Horizons Self Advocacy Group 793 Newborn Supplement 330–1 Newborn Upfront Payment 331 Newstart Allowance see JobSeeker
Payment next friend 791 Nexus Primary Health Alexandra 392 Broadford 392 Kinglake 393 Seymour 393 Wallan 394 Yea 394 No to Violence Incorporating Men’s
Referral Service 306 noise 575, 589–92, 1034 abatement notice 1040 aggravated noise 1034 commercial premises 591–2 complaint to council 590, 591, 1040 complaint to police 591, 1040 criminal proceedings 1040 entertainment venues 591–2 Environment Protection Act 589–92, 1034 EPA control 589–92, 1034 EPA Noise Protocol 1034 general environmental duty (GED) 589 improvement notice 590 investigation of complaints 590, 591 law reform 589 local laws 591, 592 mediation of disputes 589, 590 motor vehicles 592 neighbour disputes 575, 589–92 nuisance 578, 590
common law 590
reasonableness as guiding principle 590 police powers 591, 1040 pollution 1034, 1040 private nuisance 578–9, 590 prohibition notice 590 Public Health and Wellbeing Act 590 residential premises 590–1 unreasonable noise 1034, 1040 vexatious or frivolous complaint 590 non-conviction orders 31–2 non-custodial supervision order (NCSO)
810 emergency apprehension of person
subject to 813 non-profit organisations see community
organisations North Richmond Community Health
Centre drug injecting centre 131 Northern Community Legal Centre 91 Not-for-profit Law 72, 627 contact details 627 disclaimer 610 guide to running incorporation association
623 Information Hub 627 meetings, information about 624 model rules 612, 613, 623 Rules Tool 612, 623 website 610, 618, 619, 622, 623, 624, 627 not-for-profit organisations 610–27 see also community organisations ABN 618 ACNC see Australian Charities and Not-
for-Profits Commission (ACNC) ATO enquiries line 620 charities see charities contacts 627 defamation 1009, 1045 definition 610 fundraising 620–1 GST 619–20 incorporated see incorporated associations model rules 612, 623 passing off damaging goodwill 771 public liability insurance 1046 regulators 627 rules or constitution 611 taxation 618–20 not guilty plea ARC List, transfer out of 37 defendants with intellectual disabilities 37 self-representation 85 notice of appeal 19 notice to appear 173 driving offence 650, 651 notice to leave 510–11 CAV templates 511 family or personal violence 511 managed premises 510 notice to vacate distinguished 511 reasonable and proportionate test 511, 539 without reasonable grounds, offence 511 notice to vacate 493, 501–11 14-day notice 505–6 60-day notice 506–8 challenging 510 90-day notice 509 advice from Tenants Victoria 501 assignment without consent 471, 505 breaches of duty 505 challenging 510 family or personal violence 510 time limit 510 conditions for valid notice 512 effective/ineffective 503 endangering safety 502 enforcement by police 501 entry by landlord after 481 failure to pay bond 505 family or personal violence and 510 fixed-term agreement 508 form 512 illegal purposes 505 immediate 502–4 endangering safety 502 malicious damage 502 unfit for habitation or destroyed 502 ineffective notices 503, 509 intimidating rental provider 505 judicial intervention 538–9 mortgagee, by 508 no fault notice 506–8 ‘no reason’ ground repealed 502 non-compliance with compliance order 505–6 notice to leave distinguished 510 overdue rent 502–4 fifth notice 504 first, second, third or fourth notice 503 payment of rent before termination date 503 payment plan for 504 possession order application 503–4 referral to financial counsellor 504
specialist disability accommodation 537
VCAT hearing 504 permitting child to live in premises 506 police enforcing 501 possession order see also possession order
application 503–4, 513–17
required before 517 premises destroyed totally 502 premises to be demolished 508 premises to be occupied by rental provider
506 premises to be repaired or renovated 507 premises to be sold 507 premises unfit for habitation 502 procedure 511–13 public housing 506, 509, 529
90-day notice 509
becoming ineligible 509
offence by renter 505 reason, statement of 512 reasonable and proportionate test 501,
506, 515, 539 renovations, for 507–8 rental provider moving back in 506 repairs, for 507–8 retaliation against renter 483, 509–10
ineffective where 509
requesting repairs 483, 509 rooming house 489 sale of premises 507 service 513 specialist disability accommodation 536–7
arrears of rent 537
grounds 537
temporary relocation notice 536, 537 sub-letting without consent 471, 505 successive breaches of duty 505 tenant remaining in possession after 501 threats and intimidation 505 validity 512 nuisance 578–81 abatement 579, 580 abatement notice 1040 animals 579, 588 complaints 578, 590 council notice 580, 1040 court orders 578, 579 damages for tree damage 579 danger to health 580 dangerous things on land 580 dogs and cats 579, 588 fines 580 fire 581 health nuisance 580 neighbour disputes 575, 578–81 noise 575, 578, 589–92, 1040 pollution see pollution and waste private 578–9, 590 public 578 remedies 579 responsibility for 579 self-help 579, 580 special damage 578 special risk 579 tree disputes 579–80 obstruction offence 1048 occupancy permit 564, 565, 571 occupational health and safety 1075–9 breach of regulations 1075–6, 1078 bullying 1073, 1079 cease work option 1077 chemicals 1079 Comcare 1075, 1080 compliance codes 1076 contacts 1080 criminal offences 1077, 1078–9 dangerous goods 1079 designated work groups 1077 employee obligations 1076 employer obligations 1076 enforcement 1078 health and safety committees 1077 health and safety representatives (HSR)
1077
discrimination claims 1078
protection of 1077–8 implementation procedures 1077–8 improvement notice 1078 issue resolution process 1077 joint participation 1077 legislation 1075 management or control of workplace 1076 manufacturer obligations 1076–7 offences 1075–6, 1078–9
penalties 1076, 1078–9
standard of proof 1078 principles of health and safety protection
1075 prisoners 227 prohibition notice 1077, 1078 provisional improvement notice 1077 ‘reasonably practicable’ qualifier 1076 reckless endangerment offence 1079 regulations 1075–7 supplier obligations 1076–7 union access to workplaces 1078 union OHS officer 1078, 1080 VCAT, appeal to 1078 work injuries see work injuries workplace manslaughter 1077, 1079 WorkSafe Victoria 1075, 1077, 1078, 1080 Odyssey House, Richmond 391 off-business-premises sales 697–700 car sales, cooling-off period 636 unsolicited consumer agreements 697–700 off-the-plan property sales 543–4 complex contracts 543, 544 deposit by bank guarantee or bond 544 factors to consider 544 stamp duty concession 543, 549 sunset clauses to delay building,
prohibition 544 offensive behaviour 1049 protesters 1049 public place, definition 1049 Office of Public Prosecutions (OPP) 216 see also Director of Public Prosecutions
(DPP) committal hearing 217 contact details 167, 218 criminal trials prepared by 216–17 filing hearing 216 OPP preparation officers 216 sexual assault cases, role in 165 Victims and Witness Assistance Service
167, 217, 218 Office of the Australian Information Commissioner (OAIC) 1100, 1127 Consumer Data Right regulated by 1113 contact details 457, 539, 879, 1124, 1137 Freedom of Information Commissioner 1100 AAT taking over some of role 23 freedom of information resources 1137 Information Commissioner 1100, 1109, 1114, 1127 appeal from decision of 1131 application for review by 1108 complaints to 1108, 1113–14, 1124, 1132 data breach notification to 1100 delegation of functions 1100 EDR schemes recognised by 1100, 1108 enforcing Privacy Act 1100 FOI issues 1087, 1128, 1131, 1132 functions and powers 1127 privacy codes, recognition of 1100 public interest determinations 1099 Information Publication Scheme 1127 notifiable data breaches scheme 1100, 1109 Privacy Commissioner 1100, 1110 complaints to 1118 privacy issues 1100, 1124 list of entities covered by Privacy Act 1098 tenancy complaints 539 website 1087, 1108, 1114, 1137 Office of the eSafety Commissioner 305 Office of the Public Advocate (OPA) 794, 796–8 advice and information 797, 798 community education program 797, 798 Community Visitors Program 792, 797–8, 841 complaints to 797 contact details 794, 802, 859, 895 disability advocacy 794, 797, 1085 duty officer at VCAT 852 functions on behalf of people with disability 796 guardians seeking help from 855 guardianship investigations 797 Independent Third Person (ITP) program 798 information and advice 797, 798 medical treatment decisions 858 power of attorney information 864–5, 888 protective powers 797 Public Advocate as guardian 797, 854 website 802, 859, 895, 1085 Office of the Registrar of Indigenous Corporations (ORIC) 615, 616, 627 Office of the UN High Commissioner for Human Rights (OHCHR) 1006 Office of the Victorian Information Commissioner 879 Official Receiver 367 Official Trustee in Bankruptcy 367 official warning 96 replacing fine with 98, 105, 111 older people 880–95 abuse see elder abuse age discrimination 889–91 assets for care arrangements 884–9
abuse, potential for 884, 886
Centrelink implications 884, 887
failure of, recovery of funds 886
family home as security for loan 884,
886
granny flat arrangements 884, 886
independent legal advice 885
loans and gifts to family 887
planning for breakdown of 884–5
purchasing property with adult child
884, 885
redress for failed arrangements 886
Seniors Rights Victoria (SRV) advice
booklets 885
sharing home with adult child 888–9
tax implications 884 contacts 893 grandparenting 891–3 granny flat arrangements 884, 886 legal issues affecting 880–95 loans or gifts to family 887
Centrelink implications 887 power of attorney see power of attorney purchasing property with adult child 884,
885 selling home to go into care 893 sharing home with adult child 888–9 signing documents, pressure or fraud 888 use of funds without authority 887 using family home as security for loan
884, 886 wills see wills Ombudsman 1082–92 ACT Ombudsman 1084 AFCA replacing FOS and CIO 419, 716 Commonwealth see Commonwealth
Ombudsman complaints to 1084–7 consumer complaints 716–17 Defence Force Ombudsman 1082–3, 1085 Energy and Water Ombudsman 540, 716,
730, 1125 Fair Work Ombudsman 985, 1006, 1065,
1074, 1083 freedom of information decisions 1087,
1132 Immigration Ombudsman 1082, 1083 jury service ineligibility 24 Law Enforcement Ombudsman 1082,
1083 legal see Legal Services Board Overseas Students Ombudsman 1082,
1083, 1085 Postal Industry Ombudsman 1082, 1083,
1085 Private Health Insurance Ombudsman
730, 1082, 1083, 1085 Public Transport Ombudsman 716–17,
730–1, 1125 Telecommunications Industry
Ombudsman 716, 731, 751, 1125 Tolling Customer Ombudsman 130, 1125 VET Student Loans Ombudsman 387,
1082, 1083, 1085 Victorian see Victorian Ombudsman whistleblower protection 1083–4, 1090 on-the-spot fines see infringement notice OneMusic Australia 762, 766 online court 13, 78 online legal information 12 online shopping see e-commerce Orange Door hubs 299–300, 306–7, 894 order nisi 21 organ and tissue donation 874–5 after death 874–5, 922 children 874 confidentiality 875 consent 874–5 coroner’s cases 875 live donor 874 non-regenerative tissue 874 organ donor register 875 regenerative tissue 874 relatives’ consent 875 withdrawal of consent 874, 875 organisational sexual abuse 929 organised crime privilege against self-incrimination,
exception 181 Our Community website 1046, 1052 Community Insurance and Risk
Management Centre 1046 Overseas Students Ombudsman 1082,
1083, 1085 overseas travel bankrupt 378
application for permission 378
surrendering passport 378 children and parenting orders 267 criminal record 252 departure prohibition order 274
appeal against 273 intervention order portability 298 owners corporation 542–3, 593–609 abandoned goods on common property
608 adverse possession claims 608 annual general meeting 601 audit of financial statements 598 ballots and polls 595 carrying on a business 597 CAV administration of regulations 727 certificates 596 classification 598 committees 602–3
casual vacancies 603
resolutions 603
secretary 603 common issues for owners 543 common property held by 593
abandoned goods on 608
adverse possession 608
lease or licence of 595
repairs and maintenance 486, 594 common seal not required 595 contributions to 594 creation of 593 defamation 609 delegation by 594–5 disability obligations 609, 987 discrimination complaints 609 dispute resolution 606–9, 720, 727
conciliation through CAV 606, 607
internal 607
legal professional privilege 609
parking issues 608 short-stay arrangement complaints 607 VCAT, applications to 606, 607 financial management 597–8 flammable cladding issues 543 functions 594–7 inactive 543 inspection of records 596 insurance 600–1 individual 600 insurable risk 600–1 public liability 600 reinstatement and replacement 600 legal proceedings 594, 595 legislation relating to 593 liability of members 597 lot entitlement, determining 593–4 lot liability 593–4 lot owners’ duties and rights 605–6 maintenance plans and funds 598 managers 603–5 dismissing 605 registered 603–4 reporting requirements 604 tier 1 owners corporation 604 volunteer 603 meetings 601–3 AGM 601 committees 602–3 minutes 602 office holders 601 voting 595, 602 model rules 596 National Credit Code, application of 421 owners to abide by rules of 543 parking disputes 608 planning permits 609 polls and ballots 595 powers and functions 594–7 record keeping 596 repairs and maintenance 598–9 fences 599 funds 598 implied easements 599 lifts 599 plan 598 rental property 486 water leaks 599 windowsills and eaves 599 resolutions 595 committees 602–3 interim special resolutions 602 rules 595–6 buyers investigating 543 owners to abide by 543 short-stay arrangements, complaints about 607 sinking/reserve fund 598 statutory rights and obligations 593 strata title 542 taxed as company 597 tier 1 to 5 classifications 598 two-lot subdivisions 597, 598 VCAT cases 23 voting 595, 602 ballots and polls 595 corporate lot owners 602 interim special resolutions 602 power of attorney 602 proxies 602 water meters 608 what is 593 Paid Parental Leave see parental leave parallel importation 761, 775 parentage adopted child 287 adoption consent where not established
287 artificially conceived children 278, 280–2,
283–5 birth certificate 286 child support obligations 269, 285, 288 corroboration of evidence 285 declaration of 279, 284, 285 establishing paternity 284–5 evidence of 284–5 Family Law Act 282 foreign birth certificate 286 presumptions 269, 278, 283–4 registration of birth and 284, 285, 286 sperm donor 278, 280–2, 286–7 Status of Children Act 285 substitute parentage order 279, 282, 287,
288 surrogacy 279–80, 285
parentage order 279
parental responsibility order 279
registration of child 286–7
substitute parentage order 279, 282,
287, 288 testing 266, 269, 284, 285 unknown father 286 parental leave 331–2 after 1 July 2023 332 before 1 July 2023 331 COVID-19 Disaster Payments and 332 Dad and Partner Pay 331–2, 337 employment conditions 1056, 1063 Paid Parental Leave scheme 331–2 portability 336 stillborn child 332 taxation 337, 338 parental responsibility see children and
young people parenting orders see children and young
people Parenting Payment 320–1 declared program participants 326 eligibility 320–1 Employment Pathway Plan 321 mutual obligations 321, 324–7 non-payment periods 327 participation failures 325–7 partnered 320, 321 Pensioner Concession Card 335 portability 336 principal carer 321 rates 321 Rent Assistance 329 single 320, 321 taxation 338 parents with disability 788–9 advocacy services 789, 794 Positive Powerful Parents Victoria 794 park rangers offences against 1050 parking fine disputes 15 parking permit, disability 781 Parliament-made law 2–3, 10 finding 10–11 overruling judge-made law 4, 5 Parliaments 5–6 legislative powers 5 ministers 6 parole 225 Adult Parole Board 225, 238
discretionary powers 225
Serious Violent Offender or Sexual
Offender (SVOSO) Division
225 challenging decision of Board 225 community safety paramount 225 interstate transfer of prisoner on 228 name change 309 offences committed on 32, 225 serious offenders 225 voting by person on 234 young offenders 45 Youth Parole Board 45 Part IX debt agreement 383–5 acts of bankruptcy 383, 385 advantages 383 alternative to bankruptcy 383 appointment of administrator 384 complaints against administrators 384 disadvantages 383 eligibility 384 ending 385 procedure 384–5 proposal 385 termination 385
act of bankruptcy 383, 385 variation 385 Part X insolvency agreements 385–6 Partner Allowance end of 314 passing off 770–1 Australian Consumer Law 771 common law trade marks 770 domain names 740, 770 goodwill damaged 770 misrepresentation 770, 771 reputation in Australia 770–1 trade marks and 770–1 passports bankrupt, surrendering 378 change of name 309, 312 paternity see parentage paternity leave see parental leave pawnbrokers 450 buy-back arrangements 450 claim to residual proceeds of sale 450 criminal conviction and employment as
248 definition 450 legislation regulating 450 licensing 729 National Credit Code exclusion 424, 450 pawn tickets 450 record keeping 450 redemption of goods 450 registration 450 unjust transactions 450 Pay-As-You-Go (PAYG) tax system 396, 397, 398 payday loans 446–7 payroll tax 406 penalty enforcement see infringements system penalty enforcement warrant (PEW) hearings 122 penalty units xi, 34, 131, 402, 580, 647, 1032, 1076 Peninsula Community Legal Centre (PCLC) 91 Pensioner Concession Card 335 pensions government see social security superannuation 413 performer protection 765–6 perjury 27, 1144 permanent care order 49 personal information see privacy personal injury apportionment of liability 720 assessment of damages 927–8, 931 certificate of assessment 931 child abuse, resulting from 933 compensable injury thresholds 720 compensation orders 35 County Court jurisdiction 19 damages claims 926–8, 930 degree of impairment 931 limitation of actions 526, 932–3 medical panel assessment 931 negligence claims 926–8, 930 psychiatric impairment 930 renter, compensation claim by 526 significant injury 931 transport accidents see transport accident injuries personal insolvency agreements 385–6 Personal Property Security Register (PPSR) 628, 1112 certificate of registered security interest 629–30 currency 630 exceptions 630 court order 630 inventory 630 liens 630 notice 630 personal property, meaning 1112 privacy issues 1112 registrations on 1112 security interest 629 Pharmaceutical Benefits Scheme (PBS) 1111 privacy of information 1111 complaints about 1114 phishing 744 photographs copyright in 753, 754 suspects 191 planning and environment see environment and planning Planning Panels Victoria 1016 pleading guilty see guilty plea not guilty see not guilty plea self-representation 84–5 plumbing work 565 podcasting 736–7, 763 police arrest by see arrest bail, grant of see bail cautioning program 42 civil action against 1146–8 complaints against see police – complaints
against criminal action against 1148 criminal conviction and employment as
248 detention of suspects 177 elder abuse, reporting to 883 entrapment 140 entry onto land 582 failure to stop vehicle when directed by
658 family violence
adviser 305
application for intervention order 294,
295, 305
charges 294, 305
code of practice 296
holding powers 295
liaison officers 305
proceedings brought by 295
reporting to 305
safety notice 295, 305 fingerprints, power to take 172, 185 firearms 176–7 forensic procedures see forensic
procedures identification material, taking 185–93 illegal internet content, reporting to 749 information privacy exemption 1117 infringements system see infringements
system interrogation by see police interviews jury service ineligibility 24 Law Enforcement Ombudsman 1082,
1083 legal action against 1146–8 legal costs, reclaiming from 194 mentally ill persons
powers in relation to 837–9
problems encountered by 172 misconduct 1138
complaints about see police – complaints
against
parliamentary inquiry 1138 move-on powers 1047 noise complaints to 591 offences against 1049–50 Operating Procedures 183
arrest of children 193
firearms 176–7
identification parades 192
interviews 183, 184, 193, 798
personal search 178 oversight of law enforcement and integrity
agencies 1083 prison visits 230 prosecutors 216 protests, dealing with 1046–52 reclaiming legal costs from 194 rights when dealing with 172 search see search – personal; search –
premises seizure of motor vehicles 658 sexual assault, reporting to 164 Sexual Offence and Child Abuse
Investigation team (SOCIT) 164, 167 ‘stop and search’ power 141, 177 police – complaints against 1138–48 Aboriginal Liaison Officer 1143, 1148 Aboriginal or Torres Strait Islander people
1143 acting promptly 1142 advantages of lodging 1141 assault and battery 1138, 1146 body worn cameras (BWCs) 1140–1 breach of confidence 1147 CCTV footage 1140 charges 1141, 1142, 1148 civil action 1146–8 conciliation 1147 contacts 1148 crime compensation 1147 criminal action 1148 deciding whether to lodge 1141 delaying lodgment 1142 disadvantages of lodging 1141 discretion not to investigate 1145 discrimination 1143, 1147 evidence 1139–41, 1143, 1145 excessive force 1138 ex-gratia payments 1147 failure to act or investigate 1138 false imprisonment 1138, 1147 forensic medical officer, examination by
1140 freedom of information documents 1145 how to make complaint 1144–5 Independent Broadbased Anti-corruption
Commission (IBAC) 1139
complaints to 839, 1139, 1141, 1143
contact details 1148
review of decisions 1146
role of 1143
Victorian Ombudsman and 1090 internal investigation 1138, 1145 investigation 1145
getting more information about 1146
outcomes 1145–6 Law Enforcement Ombudsman 1082,
1083 lawyer, advice from 1142 legal action 1146–8 legal advice 1142, 1146 letter about decision 1145–6 malicious prosecution 1139, 1147 medical record of injuries 1140 mentally ill patient 839 minor complaints 1143 misconduct 1138, 1143
civil action 1146–7 misfeasance in public office 1147 negligence 1147 online chatbot 1144 oral complaint 1144 outcomes 1145–6 percentage found proved 1138 photographs of injuries 1140 Police Conduct Unit (PCU) 839, 1138 police custody, while in or leaving 1144 police discretion not to investigate 1145 police misconduct, examples 1138 police station, complaining at 1142, 1144 Professional Standards Command (PSC)
1139
complaints to 1141, 1143, 1148
contact details 1148
investigation of complaints 1138
referral of complaints 1138
releasing statement of complaint,
offence 1142
review of decision of 1146 record of events 1139 record of expenses 1140 Register of Complaints and Serious
Incidents Database 1141 review of decision 1146 Royal Commission into the Management
of Police Informants 1138 service complaints 1143 substantiation 1138 suing police 1146–8 surveillance footage 1140 timing 1142 torts 1146–7 types of complaints 1138–9 victims compensation 1147–8 Victoria Police
Freedom of Information Office 1145,
1148
Professional Standards Command
(PSC) 1139, 1148
register of complaints 1141 where to lodge 1143–4 witness details 1139 written complaint 1144 police interviews 179–85 Aboriginal or Torres Strait Islander
suspect 180 admissions 181 alibi, giving 181 answering questions 181 bail applicant 199 children 179, 184, 193
independent person 193 custody, person already in 179–80 disabilities, people with 180, 798, 804–5
independent third person (ITP) 798,
804–5
lawyer, access to 805 discretion to exclude material 183 failure to answer questions 172, 181 fairness, ensuring 184 force or threats prohibited 183 independent person for children 193 independent third person (ITP) 193, 798,
804–5 information to be given to suspects 183 intellectual disability, people with 798,
804–5 interpreter 183 knowing your rights 172 law dealing with 172 lawyer, presence of 184–5 mentally ill people 184, 804–5
access to lawyer 805
independent third person (ITP) 798,
804–5 object 183 ‘off the record’ conversation 182
Operating Procedures 183, 184, 193, 786
period allowed for questioning 179–80
Commonwealth offences 180
person already in custody 179–80
Victorian offences 179–80
police conduct during 183–4
prepared statements 182
questioning 181
period allowed for 179–80
reasonable time 179
recording 181, 183
refusal to answer questions 172, 181
relatives, presence of 184
right to silence 172, 180
rights before and during 172, 183–5
self-incrimination, privilege against 172,
180–1, 191
statements 181–2
terrorism suspect 180
transcript of recording 181
unsigned statements 182
police prosecutor 216
pollution and waste 1031–42
abatement notice 1040
activities requiring permission from EPA
1035–6
adjournment to resolve matters 1040
adverse publicity order 1039
authorised officers 1040
civil remedies 1038, 1040–1
community action 1040–1
compensation 1041
complaints to EPA 1041
contaminated land 1032–3
duty to manage 1032
duty to report 1033
Planning Practice Notes 1042
register 1042
council powers 1040
criminal proceedings 1040
dust 1034–5, 1040
duties 1032
enforceable undertakings 1039
Environment Protection Act 2017 1031
enforcement by EPA 1037–40
enforcement by individuals 1040–1
enforcement by other agencies 1040
penalties for breach of 1038–9
Environment Protection Regulations 2021 1031
Environment Reference Standard (ERS)
1035, 1036–7
EPA Victoria 1031–42
complaints to 1041
enforcement options 1038–9
functions 1037
information 1042
permissions 1035–6
planning and 1041–2
Planning Practice Notes 1042
pollution watch line 1041, 1044
fines 1040
General Environmental Duty (GED)
1031–2
penalties for breach of 1038–9
general order 1039
general restoration and prevention order
1039
impact statement 1040
see also environmental impact
assessment (EIA) industrial waste 1033 information 1042 littering offences 1033 Ministerial Directions 1042 monetary benefit order 1039 negligence action 1041 noise see noise notifiable contamination 1032 nuisance 966 see also nuisance odour 1034–5, 1040 offensive industries 1040, 1041 onsite wastewater management system
improvement and prohibition notices
1040
permission for 1036 penalty units 1032 permissions 1035–6 pollution incident duties 1032
duty to report 1032
duty to restore land 1032 pollution watch line 1041, 1044 preliminary risk screen assessment (PRSA)
1042 principles of environment protection 1037 priority waste 1033 remedial notices 1038, 1040 restorative justice 1039–40 restorative project order 1039
court-ordered 1039 septic tanks 1036, 1040 site management orders 1038 smoke 1035 waste disposal 1033–4 waste duties 1033–4 waste management 1034 pornography child see child abuse material deepfake pornography 156 Port Phillip Prison 224, 226 Positive Powerful Parents Victoria 794 possession order 493, 512–18 adjournment of hearing 504, 514 appeal 532 application for 513–17
dismissal 503, 504
evidence 504
fifth notice to vacate 504
notice of hearing 514
overdue rent, for 503–4
time for 513
validity 513 application to postpone warrant 516 compliance order instead of 516 contents 517 duration 517 hearing 514
adjournment 504, 514
attending 514
representation of parties 514 judicial intervention 538–9 legal eviction requiring 512 notice of hearing 514 notice to vacate see also notice to vacate
challenging at hearing 510
fifth 504
first, second, third or fourth 503–4
having effect 503 overdue rent cases 502–4
payment plan instead of 504 reasonable and proportionate test 501, 515, 539 rental provider 493 representation of parties 514 request for written reasons 514 review hearing 517–18 time to apply 513 validity of application 513 warrant see also warrant of possession enforcement by 493, 501, 516, 517 request to postpone 516 post-mortem examinations 875–6, 918 consent/objection 876 infectious diseases 876 purpose 875–6 Post Sentence Authority (PSA) 238 Postal Industry Ombudsman 1082, 1083, 1085 power of attorney 860–5, 887–8 appointment 860, 861 considerations 861 house auction, to bid at 556 ineligibility for 861 VCAT 860 witnessing 861 attorney 861 compensation for loss caused by 863 duties and obligations 862–3 authority under 862 capacity to appoint 861 confidentiality 862 conflict of interest 861, 862 contacts 865, 895 duties of attorney 862–3 eligibility for appointment 861 enduring 860–3, 887–8 revocation 863, 888 VCAT role in relation to 863 enduring (medical) 864 medical treatment decision-maker replacing 860, 864 financial matters 862 general (non-enduring) 860 guardian, appointment of attorney as 853 house auction, to bid at 556 ineligibility to be appointed 861 information about 864 legislation 860 medical treatment decisions 860, 861, 864 Medical Treatment Planning and Decisions Act 2016 860 misuse of 880, 883, 887–8 Office of the Public Advocate 860, 865 information booklets 864–5 website 860, 865 personal matters 862 Powers of Attorney Act 2014 860 principal 860 capacity 861 revocation 863, 864 supportive attorney 789, 860, 863–4 powers and duties 864 revocation 864 VCAT Guardianship List 860, 865 VCAT role in relation to 863 who can appoint 861 witnessing appointment 861 PPCA 762, 764, 767 PPS Register see Personal Property
Security Register (PPSR) precedent, doctrine of 3–4, 10 pregnancy choices for unmarried woman 282–3 financial assistance 282–3, 286 preliminary brief 83 preliminary conference Children’s Court 47 debt proceedings 353 fencing dispute 585 pre-sentence detention 224 pre-sentence report 33, 36, 41 presumption of innocence 165, 180 preventative justice 16 Primary Care Connect, Shepparton 393 prior convictions 84 drink-driving offences 654 drug-driving offences 656 prison 219–39 see also prisoners Adult Parole Board 225, 238 Barwon Prison 234 clothing 224 Commissioner’s Requirements 220 Correctional Standards 220 Corrections Act 219 Corrections Independent Support Officer
(CISO) 798 Corrections Regulations 219–20 Corrections Victoria see Corrections
Victoria Cultural Review of the Adult Custodial
Corrections System 219 Dame Phyllis Frost Centre 224, 226, 814 Deputy Commissioner’s Instructions
(DCIs) 220 emergency management days (EMDs)
234–5 international standards 222–4 legislation and rules 219–23 Local Operating Procedures (LOPs) 232,
233 manager 224, 227, 230–4, 236 Melbourne Assessment Prison (MAP) 224,
226, 229, 814 Metropolitan Remand Centre (MRC) 224 offences committed in 232–4 Operations Manuals (OMs) 232, 233 police
investigating offences in 233
visits 230 polling facilities 234 Port Phillip Prison 224, 226 Post Sentence Authority (PSA) 238 psychiatric facilities 226, 814 Ravenhall Correctional Centre 224, 226 reception 224 rights of prisoners see prisoners sentence see imprisonment Sentence Management Panel 225 smoking ban 234 Thomas Embling Hospital 226, 814, 840 visitors see prison visitors VLA services 814 youth justice centres see Youth Justice
Centre (YJC) Prison Network 238 prison offences 232–4 disciplinary hearing by general manager
232–3 disciplinary proceedings 232 drug offences 233–4 police investigation 233 review rights 233 smoking 234 prison visitors 229–31 after hours visits, permission for 230 criminal history, persons with 230–1 drug or alcohol testing 230 identification 230 independent prison visitor 231, 236 lawyers 230, 231 online communications 230 planning a visit 230 police 230 prison rules and orders, subject to 229 prison visit lists 230 prisoner refusing to accept 230 prisoner’s entitlement to 229 refusing entry to 230 relatives and friends 229 restricted access prisoners 231 restrictions 230–1 search 230 prisoners see also prison Aboriginal Liaison Officer 226 assessment 224 calling in fines 128–30
court fines 128
infringement fines 128 Case Management Review Committee
(CMRC) 225, 227 categories of 223 Charter of Human Rights and
Responsibilities 220–1 classification 224 clothing 224 communication with 231–2 complaints by 236–7
independent prison visitor 236
Victorian Ombudsman, to 236–7 contracts 677 Correctional Standards 220 corrections administration permit (CAP)
229 Corrections Independent Support Officer
(CISO) 798 Corrections Victoria Reintegration
Pathway (CVRP) 229 COVID-19, emergency management
days 235 criminal record see criminal record custodial community permits 228 disability 787 discrimination 222
complaints about 237 DNA samples 224 drugs and alcohol 226, 233–4
offences 233–4
Opioid Substitution Therapy Program
226
smoking ban 234
testing 234
visitors, testing for 230 emails, sending and receiving 231–2 emergency management days (EMDs) 234–5 COVID-19 pandemic 235 eligibility for 235 procedure for grant 235 employment 228 freedom of information 222 health services 226 complaints about 237 industrial dispute or emergency 234 initial risk assessment 224 Inside Access Program 799 intellectual disability 787, 814–16 sentencing offenders with 814–16 support services 815 transfer to residential institution 815–16 intermingling accused and convicted prisoners 223 International Covenant on Civil and Political Rights 223 international transfer 228 interstate transfer 227–8 leave 228–9 approved purposes 228 corrections administration permit 229 legal assistance 238–9 legal capacity 677 letters, sending and receiving 231–2 medical care 226 complaints about 237 private medical practitioner 226 mental health care 226, 814 complaints about 237 mental illness 226, 787, 814 forensic patient/resident 810–12 sentencing offenders with 813–14 specialist facilities 226, 814 support services 815 money 226–7 name change 309 offences by 232–4 Ombudsman complaints to 233, 236–7 corresponding with 231 review of disciplinary proceedings 233 telephone complaint facility 237 Opioid Substitution Therapy Program (OSTP) 226 orientation 224 parcels, sending and receiving 231–2 parole 225 interstate transfer on 228 voting by person on 234 payment for working 227 placement 224 Post Sentence Authority (PSA) 238 pre-sentence detention 224 privacy protection 1124 psychiatric facilities 226, 814 reception 224 rehabilitation and transition permit (RTP) 229 release Corrections Victoria Reintegration Pathway (CVRP) 229 custodial community permits 228 housing program 238 on licence 236 parole 225 programs 229
support services 229, 238
temporary leave 228–9 remand prisoners 223
voting 234
working 227 rights 220–3
access to information 222
Charter 220–1
discrimination law 222
international guidelines 222–3
limitation 221
remedies for breach of 221–2
unsentenced vs sentenced prisoners 223 security rating 224–5
application to change 225
placement, consideration in 224 sentence 225, 236 sentenced prisoners 223–4 serious violent or sex offenders 225
parole 225 smoking ban 234 social security benefits, no right to 227 standards for treatment of 220 storage of clothing and effects 224 support services 229, 238 telephone calls 231 temporary leave of absence 228–9 term of imprisonment 225 Thomas Embling Hospital 226, 814, 840 torture or inhumane treatment, protection
from 222–3 transfer 227–8
between Victorian prisons 227
international 228
interstate 227–8
parole, people on, 228 unsentenced prisoners 223 Victorian Association for the Care and
Resettlement of Offenders 239 visitors see prison visitors VLA legal assistance 239 voting 234 workers compensation 227 working 227 privacy 1093–1125 see also confidentiality ACCC Digital Platforms Inquiry 1096 access to information 1104, 1116, 1120 anonymity 1101, 1117, 1121 APPs see Australian Privacy Principles
(APPs) bodily privacy 1093 breach of 1094–5, 1113–14 Charter of Rights 1123 codes 1100 common law protection 1094–5 communications privacy 1093 complaints 1113–14, 1118–19, 1122 compliance notices 1119, 1122 conciliation of disputes 1118 Consumer Data Right (CDR) 1113 contacts 1124–5 correction of information 1104, 1116 COVID-19 issues 1097 COVIDSafe app data 1097 credit providers 1097, 1105 credit reporting 453, 1097, 1105–8
Code 344, 453, 455, 1100, 1105
complaints 1113–14 cross-border disclosure 1103, 1117 data breach notification 1100, 1109 data matching 1109 data quality 1103, 1116, 1120 data security 1104, 1115–16, 1120 digital platforms 1095–6 direct marketing 1102–3 dispute resolution 1100, 1108 ‘do not call’ register 700, 1103, 1113 duty of confidence distinguished 1093 e-commerce 745 electronic health records 1110 external dispute resolution schemes 1100,
1108 freedom of information and 1108–9, 1126
APPs 1103, 1104, 1108
HPPs 1121
IPPs 1115, 1116 General Data Protection Regulation
(GDPR) 1124 genetic information 1110 Health Complaints Commissioner 1122,
1124 health information 871–3, 1110, 1119–23
information sharing principles 845–6
objects of Health Records Act 1119 Health Privacy Principles 871, 1120–23
complaints of breach 1122
exemptions 1121
summary of 1120–1 healthcare identifiers 1110, 1121 HIV/AIDS guidelines 873 Information Commissioner 1097, 1109
complaints to 1113–14 information privacy 1093 Information Privacy Principles (Vic)
1114–19
complaints of breach 1118–19
exemptions 1117–18
remedies for breach 1119
summary of 1116–17 information sharing entities 1118 information usage arrangement 1115 insurance 963 interception of telecommunications
1123–4 internet 742, 742 invasion of 1094–6 law enforcement agency exemption 1117 law enforcement data security 1115 law reform recommendations 1095–6 legislation 1097, 1100, 1108–13, 1123–4
other jurisdictions 1124 market research 1100 media industry standards 1099 medical records 871–3, 1110
information sharing principles 845–6 medical research 1109–10 Medicare Benefits Program 1111 My Health Record system 1110, 1111 National COVIDSafe Data Store 1097 notifiable data breaches 1100, 1109 Office of the Australian Information
Commissioner (OAIC) 1100 Ombudsman, complaints to 1118, 1123 personal information 1097–1105, 1114–19
APPs see Australian Privacy Principles
(APPs)
credit reporting 1105–8
definition 1097, 1114
information privacy 1093 internet 742 IPPs (Vic) 1114–19 personal property securities 1112 Pharmaceutical Benefits Scheme 1111 Privacy Act 1988 (Cth) 1097–1105 application 1098 enforcement 1099–100 exemptions 1098–9 list of entities covered by 1098 Privacy and Data Protection Act 2014 1114–19 privacy codes 1100 protection in Australia 1094–6 protective data security 1115–16 public interest determination (PID) 1099, 1115 IPP exemption 1118 public records 1123 public sector organisations 1114, 1115 remedies for breach 1119 right to 1093, 1123 sensitive information 1097–8, 1101, 1103, 1117 social media 743, 1096 spent convictions 241–7, 1111–12, 1114 surveillance devices 1123 tax file numbers 1109, 1114 telecommunications 1112–13 interception 1123 temporary public interest determination (TPID) 1099, 1115 IPP exemption 1118 tenancy database 476 tenant’s right to 476, 537 complaints to OAIC 539 specialist disability accommodation 535 territorial privacy 1093 transborder data flows 1103, 1116, 1117 types of 1093 unique identifiers 1117 VCAT, referral to 1119 Victorian Information Commissioner 1114, 1115–16 Victorian Protective Data Security Framework 1116 Privacy and Data Protection Commissioner (Vic) 1114 Deputy Commissioner 1115 Victorian Information Commissioner replacing 1114 Privacy Commissioner Cth see Office of the Australian Information Commissioner Vic see Victorian Information Commissioner Private Health Insurance Ombudsman 730, 1082, 1083, 1085 private security guards 1052 pro bono legal services 72 probate 896, 904 see also estates; wills advertisement 907 application for 907–8 affidavits 907 electronic filing 907 filing fees 907 common form 904 grant of 896, 904 legal assistance 74 need for 904 Online Advertising System 907, 912 parchment 896 registrar of probates 896, 897, 898, 904,
907, 912 small estates 74, 913 Supreme Court Probate Office 899, 904,
907, 913 probate duty abolished 897, 913 Probate Office 74, 899, 904, 912 contact details 74, 914 small estates service 74, 913 Probate Online Advertising System 907,
912 probation, Children’s Court 44 product disclosure statement (PDS) 953,
956 product safety manufacturer’s liability 704, 711–12 promissory notes 424 property damage 1050–1 compensation orders 36, 1051 graffiti 1051 postering 1051 protesters 1050–1 Property Exchange Australia (PEXA) applications to convert general law titles
541 caveats, lodging with 558 online conveyancing via 541 property proceedings under FLA 262–3 appeals 263 de facto relationships 262, 282 discretionary remedies 262 setting aside or varying order 262 proportionate liability 723 personal injury 720 prostitution see sex work protection orders see child protection protective data security 1115–16 protective service officers (PSOs) 1052 complaints about 1052 offences against 1049–50 powers 1049, 1052 protests, powers at 1047, 1052 protests 1046–52 advertising material 1051 affray 1050 anti-mask laws 1047, 1049 arrest 1047, 1049 assault 1049, 1051 bail 1047–8 besetting 1049 burglary 1051 common charges 1048–52 contacts 1052 council permits 1047 delaying emergency workers 1049 designated areas 1047 emergency worker, offences against
1049–50 face coverings 1047, 1049 fines 1048 forest operations, offences 1051–2 freedom of peaceful assembly 999, 1046 freedom of political communication
1046 graffiti 1051 information 1052 leafleting 1051 move-on powers 1047 non-police officials 1052 obstruction 1048 offences against emergency workers
1049–50 offensive behaviour 1049 penalty units 1048 police and 1046–52
offences against 1049–50
powers 1047 postering 1051 private security guards 1052 property damage 1050–1 protective service officers 1047, 1052
offences against 1049–50
powers 1049, 1052 public safety zones, declaration of 1052 right to take part in 1046 safe access zones 1051 trespass 1048 unlawful assembly 1048–9 violent disorder 1050 weapons, police searching for 1047 psychiatric disability see mental illness Public Advocate see Office of the Public
Advocate public authorities Charter of Rights, duty of compliance
999, 1092
complaints of non-compliance 1000
rental providers 468, 537 definition 930 liability in negligence 930 Ombudsman investigations see
Ombudsman rental providers as 468 public benevolent institutions 618 public health warning statements 878 public housing 529–31 bond, recovery of 519 investigation into 529 notice to vacate 506, 509, 529
offence by renter 506
reasonable and proportionate test 515,
539
renter becoming ineligible 509 policies 530–1 rental rebates 530–1 repair procedures 486 service charges 479 temporary absence 531 Victorian Affordable Housing Program
529 public interest determination (PID) Cth Information Commissioner 1099 IPP exemption 1118 Vic Information Commissioner 1115 public interest disclosure entities 1088 improper conduct 1090 Victorian Ombudsman and 1090
IBAC referrals 1090
investigation of complaints 1090
refusal to investigate 1090
report 1091 Public Interest Law Clearing House (PILCH) see now Justice Connect public notaries 27, 28 public order offences bail 198 infringement notice 96 public records and privacy 1123 Public Records Office 1123 public transport accidents see transport accident injuries complaint bodies 716, 730–1 Disability Standards 784, 1005 offences, infringement notices 96 Public Transport Ombudsman (PTO) 716–17, 730–1, 1125 puffery 689 pyramid selling 701 Q+Law 91 qualified privilege 1011–12 questioning of suspects see police interviews racial discrimination 1003–4 employment 1072 exceptions 1004 internet 739 special measures 1004 racial vilification 994–5, 1003 employer’s liability 994 exceptions 994–5 internet 739 serious 995 rape 153, 154–5 see also sexual offences assault with intent to 155 consent, meaning 153–4 County Court jurisdiction 19 date rape 156 forensic sample offence 190 search without warrant 174 serious indictable offence 174 ‘stealthing’ 155 real estate agents see estate agents Real Estate Institute of Victoria 551 reckless endangerment offence 1079 recklessly causing serious injury DNA sample offence 187 forensic sample offence 190 Magistrates’ Court jurisdiction 15 ReConnect program 238 recreational services consumer protection 720 implied warranties 720 referral selling 702 Refugee Legal 91 Regional Disability Advocacy Service 794 Registrar of Births, Deaths and Marriages see Births, Deaths and Marriages (BDM) Registrar Registrar of Probates 896, 897, 898, 904, 907, 912 Registry of Births, Deaths and Marriages
see Births, Deaths and Marriages
Victoria Reinforce Self Advocacy 794 Relationship Matters: Counselling &
Mediation 264, 895 Relationships Australia (Victoria) contact details 264, 894 elder mediation 894 family dispute resolution 264, 894 religious vilification 994–5 employer’s liability 994 exceptions 994–5 internet 739 serious 995 remand in custody 216 police power 196 young offenders 41, 193 removal from Australia see deportation/
removal from Australia rent 490–3 advertising rental property 468, 490 arrears 502
eviction for 502–4
payment plan 504 bankruptcy, effect 378 bond amount 473 card, charging for 473 cash payments 465, 491 direct debit facilities 473 eviction for non-payment 502–4
compensation where lack of good
repair 483
possession order application 503–4 in advance, limit 491 increases 491–3
application to VCAT 493
excessive 492–3
fixed-term agreement 492
frequency 491
long-term tenancy 493
notice of proposed 492
periodic agreement 491
special disability accommodation 535–6 non-monetary 491 notice to leave for non-payment 502–4
payment before termination date 503
possession order application 503–4 Office of Housing rent debts 378 payment method 490–1 payment plan 504 receipts 465, 491 rental rebates 530–1 specialist disability accommodation
arrears, notice to vacate 537
increases 535–6
repayment plans 537 Rent Assistance 315, 322, 329, 330, 336, 338 ‘rent to buy’ agreement 423, 445, 449 entered after 1 March 2020 449 entered before 1 March 2020 449 renters see tenancy repairer’s lien 630 buying car subject to 630 reporting sexual offences 163–4 children, offences against 46, 160 investigation 164 police, to 164 repossession of goods 443–4 avoiding 443 creditor’s entitlement 443 debtor nominating purchaser 443 enforcement of credit contract by 442 leased goods 445 mortgagor’s remedies 444 notice of estimated value 443 restrictions 443 sale of repossessed goods 444 representation in court legal see legal representation self see self-representation ResCode 1022 residence orders (children) 268, 289 residential tenancies see tenancy Residential Tenancies Bond Authority
(RTBA) bond claims 518–19 bonds held by 474, 540 contact details 540 lodging bond with 473, 474 tenant transfer form 472 residential treatment order 814, 815 Resourcing Health & Education in the
Sex Industry (RhED) 170 restitution orders 35 bankruptcy, effect on debt 377–8
deciding whether to cease payment
377–8
fraud and 378
non-provable orders 377
provable orders 377 Children’s Court 44 consumer dispute 722 property damage 1051 restorative justice environmental offences 1039–40 restraining order EPA remedies 1038 family violence 301–4
see also injunctions under Family Law
Act privacy disputes 1119 rental provider, against 481, 494 restraint of trade illegal contract 681 restrictive practices 785 retirement savings account (RSA) 409, 411 see also superannuation bankruptcy, non-divisible property 368 revenge porn 156, 743 Rights Information and Advocacy Centre
794 RMIT University Law and Advocacy Centre for Women 90 Student Legal Service 74, 94 Road Rules 660–71 bicycles 660–70 general 669–70 giving way 669 offences see driving offences reporting accidents 670 road, definition 662 road-related area, definition 662 scooters 660, 662 scope 660–2 skaters 660, 662, 667–8 traffic signals 669 trams, driving near 669 Robot Lawyers Australia 659 rooming houses 466, 488–90 agreements 490 breach of duty notice 489 cancellation of licence 488 Centrepay, paying rent using 488 definition 466, 488 family violence 499 gazetted 488 health and safety obligations 466, 489 investigation by CAV 490 licensing scheme 488–9 locks and security 489, 490 minimum standards 466, 489–90 notice to leave 510–11 compensation where no reasonable grounds 511 notice to vacate 489 operator licence 466, 488 fit and proper person 489 registration 466, 488 rental agreement 488, 490 Residential Tenancies Act 464 residents as tenants 466 Rooming House Operators Act 2016 466, 488 unregistered and unlicensed 488, 489 VCAT protective orders 488 Ropes Program 42 Royal Automobile Club of Victoria (RACV) inspection of car 629 membership fee 629 Royal Commissions Disability 778 Family Violence 299 Financial Services Industry 952–3, 955, 963 information privacy exemption 1117, 1121 Management of Police Informants 1138 Mental Health System 841 Rural Financial Counselling Service 394 Safe Steps Family Violence Response Centre 239, 306, 894 St Kilda Gatehouse Drop-in Centre 171 sale of house see houses – buying or selling sale of land see land Salvation Army contact details 239 financial counselling see Moneycare Financial Counselling released prisoner support 239 same-sex relationships see domestic relationships SANE Australia 239 SCAMwatch 751 Scarlett Alliance – Australian Sex Workers Association 171 schools age discrimination 1005 copyright issues 764 disability rights 782–3, 1005 discrimination 782–3, 988, 1004
permissible 992 drugs, supply or trafficking at, 138 Residential Tenancies Act not applicable
467 scooters see also skaters electric 661 helmets 667 Road Rules 660, 662, 667–8 wheeled recreational device, definition 662 Screenrights 762, 767 search – personal arrest, on 177–9 Commonwealth offence 149–50, 178 concealed weapon, for 177 consensual 178 detention of suspect 149 drug offences – federal 149–50, 178 drug offences – state 141, 177 evidence, to secure or preserve 177 external search 150, 177–8 frisk search 149–50, 178 full search 178 illegal 1138 internal search 150 ordinary search 178 pat down 178 ‘safety and evidence search’ 178 ‘stop and search’ power 141, 177 strip search 178 Victorian offence 177–8 search – premises drug offences – state 141–2
record keeping 142
return of property 142
volatile substances 141
warrant 141
without warrant 141 force, use of 174 illegal 1138 ‘stop and search’ power 141 warrant 175 without warrant 174
Commonwealth offence 174
family violence 174
serious indictable offence 174
Victorian offence 174 second-hand goods dealers consumer guarantees applicable 705 criminal conviction and employment as 248 licensing 729 pawnbrokers see pawnbrokers second psychiatric opinion 823–4 advocacy for 822 disclosure of health information 847 report 824 review 825 security patients 844 treatment orders 836 Second Psychiatric Opinion Service
(SPOS) 824, 850 secure welfare service placement 47–8 Self Advocacy Resource Unit 794, 802 self-incrimination, privilege against 172,
180 exceptions 172 identification evidence 191 organised crime exception 181 police interviews 172, 180–1 prisoners 230 self-representation 76–87 addressing people 82 adjournment of case 84 appeal right 85 appearance in court 82 behaviour in court 82 brief of evidence, copy of 83 civil case 76, 85–6 clear communication 82 community legal centres, help from 86 contacts 86–7 contest mention 85 costs of other party 79, 85 court hearing 82 court procedures and rules 78, 82, 85 COVID-19 and attending court 78 criminal case 76, 82–5 criminal history 84 deciding how to plead 84–5 deciding on 77, 85 divorce applications 86 driving offences 569 evidence, rules of 80 exhibits 80 explaining yourself 84 family law cases 86 family violence cases 77, 83 Federal Circuit and Family Court 76, 86 finding information 78–9 finding the law 78–9 friend for support 82 indictable cases 83 Justice Connect service 72, 79, 817 learning about 78–9, 86 legal advice 79, 82, 86 Magistrates’ Court 76, 82–5 negotiation out of court 77, 81–2 non-legal support 82 out of court 77 pleading guilty 84–5 pleading not guilty 85 police prosecutions 83 preliminary brief 83, 84 preparation 78–82 preparing facts of case 79–80 preparing to present arguments 80–1 preparing witnesses 81 presentation 82 prior convictions 84 Self-Representation Service 72 sentencing orders 84 sexual offence cases 77 summary case 83
conference 83 summons 81, 83 Supreme Court Self-represented Litigant
Coordinator 533, 540 tribunals 76–7 VLA legal helpline 79, 86 when permitted 76 witnesses 81 selling a house see houses – buying or
selling Senior Practitioner 795 Seniors Health Card 335 Seniors Law 73 Seniors Rights Victoria (SRV) 91, 883,
894, 895 Sentence Management Panel 225 sentenced prisoners see prisoners sentencing adjourned undertaking see adjourned
undertaking alcohol exclusion order 32, 35 Children’s Court 43–4
deferral of 41
pre-sentence reports 41 choice of court 218 Commonwealth offences 37 community corrections order see
community corrections order (CCO) compensation order see compensation
order concurrent sentences 32 court assessment order 813–14 court secure treatment order (CSTO) 813,
814, 830, 843 cumulative sentences 32 deferral of sentence 35 discount for guilty plea 31 diversion programs 36 drug offence penalties 142–4 drug treatment order (DTO) 32, 144, 808 family violence 297 fines see fines good behaviour bond see adjourned
undertaking guidelines 31 imprisonment 32 indication 31 individual support plan (ISP) 37, 808 intellectually disabled offender 37, 814–16 justice plan conditions 814, 815 Magistrates’ Court 15, 31–8 mentally ill offender 813–14 motor vehicles, orders re 36 non-conviction orders 31–2 orders 32–6
breach 34–5
considerations in making 31 pre-sentence report 33, 36, 41 psychiatric disability 813–14 purposes of 31 residential treatment order 814, 815 restitution order 35 security order 815 sentence discount 31 sentence indication 31 Sentencing Act 1991 31 sexual offenders 166 suspended sentence 33 victim impact statements 36–7, 166 youth justice centre (YJC) order 32, 33 sequestration order 381 see also bankruptcy service of documents 259 affidavit of service 259 debt complaint 349–50 divorce application 259
dispensing with 259 notice to vacate 513 Services Australia 314 Centrelink see Centrelink Child Support 269–75 contact details 275
COVID-19 related fines 117
Medicare integrated with 314
Ombudsman, complaints to 1085
organ donor register 875
sex discrimination 1004, 1072
sex offenders
changing name 309
loitering near schools 160
parole 225
Post Sentence Authority (PSA) 238
post sentence orders 238
privacy protection 1124
registration 35
spent convictions 1112
working with children check failure 251
sex work 168–71
advertising 168–9
children, offences involving 169–70
contacts 170–1
criminal offences 169–70
decriminalisation 168
definition 168
discrimination against sex workers 170
forced 157, 169
legal assistance 171
legality 168
legislation governing 168
loitering 170
school or place of worship, near 170
offences relating to 168, 167–70
children, involving 169–70
forced services 157, 169
school or place of worship, near 170
sexual servitude 157, 169
place of worship, near 170
Resourcing Health & Education in the Sex
Industry (RhED) 170
Scarlett Alliance 171
school, soliciting or loitering near 170
sex worker programs 170–1
sexual servitude 157, 169
soliciting, 170
school or place of worship, near 170
Southside Justice Sex Worker Legal
Program 171
Vixen Collective 171
sexting 743
sexual assault see sexual offences
sexual harassment 163, 990, 1004
complaints 163, 995–7, 1074
definition 163, 990
dispute resolution 995–7
VCAT 996–7
VEOHRC 995–6
employer’s duty to eliminate 987, 990
employer’s liability 990
personal safety intervention order 163
workplace 163, 990, 1074
Sexual Offence and Child Abuse
Investigation team (SOCIT) 164, 167
Sexual Offence and Child Abuse Units
(SOCA) 305
sexual offences 153–67
abduction for sexual purpose 157
child 160
Aboriginal victim, 164
Aboriginal Liaison Unit involvement
164 accused’s rights 165 action against offender 165–6 administering intoxicating substance for
sexual purpose 156 assault with intent to commit 155 bestiality 155 Centres Against Sexual Assault (CASA)
166, 306
forensic examination by 164 charges 165 children, against see sexual offences against
children cognitive impairment, against person with
162–3, 786
evidence in court 165–6, 786
exceptions 163
reporting to police 164
support service provider, by 786 cognitive impairment of offender 153 committal proceedings 218 compensation for victims 166 complainant 164
child 164, 165
cognitively impaired person 164, 165,
786
cross-examination 165–6, 786
ground rules hearings 215
protection of 164, 165, 786 complaint, making 164 consent 153–4
circumstances where not given 154
cognitive impairment of offender 153
image-based offences, in relation to 156 contacts 166–7 corpse, sexual activity with 155 County Court jurisdiction 19 court proceedings 165–6
cognitive impairment, person with 786
committal 218
cross-examination 165–6, 786
giving evidence 165–6, 786
ground rules hearings 215 Crimes Act 1958 (Vic), under 153 damages 166 ‘date rape’ 156 decision not to lay charges 164 deepfake pornography 156 detention for sexual purpose 157 disability, against person with 785–6
support service provider, by 786 distributing intimate images 156, 742 DNA sample offences 187 drug administration for sexual purpose
156 elder abuse 882 evidence in court 165–6
cognitive impairment, person with 786
intellectual disability 786 family violence see family violence female genital cutting 155 forensic sample offences 190 fraud, procuring sexual act by 155 image-based offences 156–7 incest 157–8 intellectual disabled victim
evidence in court 164–5, 786
support service provider, by 786 intimate image 156–7
deepfake pornography 156
distributing 156 producing 156 threat to distribute 157 investigation 164 laying charges 164 Magistrates’ Court jurisdiction 15 mental illness, against person with 162–3, 785–6 evidence in court 164–5, 786 exceptions 163 offences 162 reporting to police 164 support service provider, by 786 offenders see sex offenders older people 882 police investigation by 164 reporting to 164 rape 153 registration of offenders 35 reporting 163–4 revenge porn 156, 742 self-representation 77 sentencing 166 serious offenders see sex offenders sex work offences 169–70 sexual assault 155 child 158, 159 sexual exposure 156 sexual harassment 163, 990, 1004 sexual servitude 157, 169 statement to police 164 support services 166–7 police telling victim about 164 threat, procuring sexual act by 155 threat to commit 155 trial 165–6 victim impact statements 37, 166 Victims and Witness Assistance Service 167, 217, 218 victims’ assistance see victims of crime assistance what are 153 sexual offences against children 158–62 abduction 160 authorities failing to protect children 160 child 16 to 17 years 158–9 consent not defence 159 defences 159 electronic communication, use of 159 encouraging sexual activity 158 facilitating sexual offence 159 sexual activity in presence 158 sexual assault 158 sexual penetration 158 sexual performance 158 child abuse material 160–2 illegal internet content 749 ISPs and ICHs reporting 749 child under 16 years 159–60 abduction 160 electronic communication, use of 160 encouraging sexual activity 159 grooming 159 persistent abuse 160 sexual activity in presence 159 sexual assault 159 sexual penetration 159 commercial sexual services 169–70 court proceedings 165–6 defences 159 evidence at trial 165–6, 786
ground rules hearings 215 facilitating offences 169 failure to disclose 160 failure to protect child from 160 female genital mutilation 155 forensic sample offences 190 grooming 159 incest 157–8 mandatory reporting 46, 160 organisational sexual abuse 929 persistent abuse 160 prostitution 169–70 protection orders 46–9 sexual offenders loitering near schools 160 sexual servitude 157, 169 aggravated 169 causing person to provide services 169 conducting business 169 Sheriff enforcement warrant 98, 102 interpleader summons 359–60 order to sell car 630 warrant of possession, of 352 warrant of seizure and sale 360–1 warrant to seize property 358–60 Sickness Allowance taxation 338 silence misleading and deceptive conduct 689 right to 180, 230 single parents 282–3 Centrelink benefits 282–3, 286, 288 support for mothers 283 site management orders 1038 site tenants 464, 467 skaters 660, 662, 667–8 bicycle path or separated footpath 668 City of Melbourne 668 footpath or shared path 668 restrictions 668 Road Rules 660, 662, 667–8 wheeled recreational device, definition 662 Small Business Debt Helpline 388 small business loans unfair terms 696 small estates 74, 913 smoking prisons, in 234 social housing 529–31 see also public housing meaning 529 policies 530–1 rental rebates 530–1 temporary absence 531 websites 530 social media see also internet copyright issues 737 employees 743 harassment and discrimination 739 legal issues 732 privacy 743, 1096 social security 314–43 see also Centrelink access to records 340 Act of Grace (AoG) scheme 342 advice from VLA about 343 Age Pension 314–15 appeals see social security appeals assets test 317–18 Austudy 318–19 authorised review officer (ARO) 339 baby bonus (former) 330 Basics Card 333 Bereavement Allowance, end of 314 bereavement benefits 338, 924 blind person 315, 316, 317, 318 Carer Allowance 327–8 Carer Payment 315–16 change of circumstances, notice 339 child support and 270, 273, 274 compensation from Centrelink 342 Compensation for Detriment caused by
Defective Administration (CDDA)
scheme 342 compensation payments and 337 complaints against Centrelink 342 concession cards 335 contacts 343 crisis payment 329 Dad and Partner Pay 331–2 damages payments and 337 debt 338–9
bankruptcy, effect on 376–7
recovery 338
waiver 338–9
write-off 338 Disability Support Pension 316–17 domestic relationships 290–1 Employment Pathway Plan 319, 320,
321, 323 enhanced income management regime
333–4 Family Tax Benefit 329–30
child support and 270, 273, 274, 275 fraud 37
arrest without warrant 174 freedom of information 340, 1126 Guide to Australian Government Payments
314, 342 Health Care Card 334 income management regime 332–4 income tax 337–8 income test 317–18
compensation and damages payments
337 information about 314, 342 international agreements 335 JobSeeker Payment 319–20, 324–7 legislation 314 Mobility Allowance 328 mutual obligation requirements 324–7 Newborn Supplement 330, 330–1 Newborn Upfront Payment 331 notification obligations 339 overpayments 338–9
bankruptcy, effect 377 Parental Leave Pay 331–2 parental means test 323, 324 Parenting Payment 320–1 participation failures 325–7 Partner Allowance, end of 314 Pensioner Concession Card 335 portability 336–7 pregnancy, benefits during and after 286 prisoners not entitled to benefits 227 recent reforms 314 Rent Assistance 315, 329, 330, 336, 338 review see social security appeals same-sex couples 290–1 Seniors Health Card 335 single parents 282–3, 286, 288 Social Security Guide 325 Special Benefit 321–2 Stillborn Baby Payment 331 targeted compliance framework 325 taxation 337–8 unemployment failure 325 Widow Allowance, end of 314 Work Bonus 317 work refusal failure 325 working life residence 336 Youth Allowance 322–4 social security appeals 339–42 AAT review 291, 339–42 access to information 340 application for review 291, 340 authorised review officer (ARO) 339 compensation from Centrelink 342 continuation of payment pending 341–2 first review hearing 340–1 hearings 340–1 non-reviewable decisions 340 online application 341 powers of AAT 341 requesting 339, 340, 341 review by AAT 291, 339–42 review by ARO 339 second review 341 SSAT, merger with AAT 23 terms of reference 340 time limits 340 Social Security Rights Victoria (SSRV) 91,
343, 387, 389, 794 solicitors see lawyers solicitors’ trust funds 547 sources of law 2–4 South-East Monash Legal Service 92 South West Advocacy Association 794 Southern Disability Advocacy 794 SouthPort Community Legal Service 92 Southside Justice 92 Sex Worker Legal Program 171 spam 744, 1103 Special Benefit 321–2 declared program participants 326 eligibility 321–2 Employment Pathway Plan 322 mutual obligation requirements 324–7 non-payment periods 327 participation failures 325–7 Pensioner Concession Card 335 portability 338 rate 322 Rent Assistance 322, 329 taxation 338 special circumstances (fines) see
infringements system specialist disability accommodation
(SDA) 464, 534–7 agreements 535 applications 535
bond prohibited 474
breach of duty notice 535
compliance orders 535
eligibility 534
entry by provider 536
extreme functional impairment (EFI) 534
notice of entry 536
notice to vacate 536–7
rent
arrears, notice to vacate 537
increases 535–6
repayment plans 537
rental providers’ duties 535
repairs 535
Residential Tenancies Act 464
residents’ duties 535
SDA dwellings 534
SDA residents 534–5
temporary relocation notice 536, 537
grounds for 536
very high support needs (VHSN) 534
Specialist Family Violence Service 300
specific performance 686, 718, 728
speech impaired people
National Relay Service 63
Victorian legal aid services 63
speeding see driving offences
spent convictions 241–7, 1111–12
adults 245–6
children and young people 243–4
Commonwealth Scheme 1111–12
complaints of breach 1112, 1114
exclusions 1112
convictions automatically spent 247
expiry of crime-free conviction period
247
convictions becoming spent 242
convictions immediately spent 242
definition 242, 1111
discrimination on basis of 247, 248–9, 986
complaint to AHRC 249
irrelevant criminal record 249
police check not showing 241
exemptions 241
serious convictions, application for 247
state and territory schemes 1112
Victorian scheme 242–7, 1112
adults 245–6
children and young people 243–4
sperm donor see assisted reproductive
treatment
sport
discrimination 989
exceptions 992, 1004
spousal maintenance 268–9
bankruptcy, provable debt 374, 376
squatters 467–8
stalking
binding over 304
criminal offence 301
cyber-stalking 301, 742
intervention order 73, 301, 742
personal safety intervention order 301
stamp duty 406–7
cars 629, 632
concessions/exemptions 549–50
community organisations 619
first home buyer 549
off-the-plan sales 543, 549
pensioners 549–50
principal place of residence 549 transfer of property 545, 549–50
buyer paying 545, 547, 552
concessions 549–50
foreign corporations 560
foreign trusts 560
lender deducting 547
vendor terms buyers 548 standard of proof beyond reasonable doubt 85 criminal 85, 297 drug possession 133 drug trafficking 135 intervention order breach 297 OHS offences 1078 STAR Victoria 794 state constitutions 4, 5, 6 changing 6 legislative powers 5 State Library of Victoria 12, 79 contact details 12, 87 State Revenue Office (SRO) 406, 548 contact details 407, 562, 627 First Home Owner’s Grant 548 foreign land purchases, duty on 559 land tax certificate from 558 stamp duty paid to 547 website 407, 547, 562 State Trustees 74, 895 administrator, appointment as 854 contact details 74, 895 costs 914 drawing up wills 900, 902 duty officer at VCAT 852 statutory declaration 27 consumer dispute witness 725 victim impact statement 37 Stillborn Baby Payment 331 strata title 542 owners corporation see owners corporation stratum title 542 strikes (workers) 1061 strip search 178 prisoners 224 student legal services 74, 94 Student Start-Up Loan (SSL) 324 subdivision 542 lot entitlement, determining 593 lot owners’ duties and rights 605–6 owners corporation see owners corporation plan 542 procedure 542 two-lot subdivision 597 subpoena divorce proceedings 259 produce documents, to 259 witness 81 SuicideLine Victoria 239 summary case conference 83, 214, 217 adjournment of case for 217 Criminal Procedure Act 2009 214 not guilty plea, where 217 self-representation 83 summary hearing absence of accused 216 Children’s Court 39 choice of judge and jury or 218 drug offences 142 indictable offences 216 summary jurisdiction 83 summary offences 214, 216 arrest without warrant 173 charges, time for laying 216 Children’s Court, time limit for filing in 214 contest mention hearing 214, 217 Criminal Procedure Act 2009 214 diversion program 217 hearing in absence of person charged 216 infringement notices 96, 216 Magistrates’ Court jurisdiction 15, 216 mention procedure 217 OHS breaches 1075 summary case conference 83, 214, 217 summons 83, 216 arrest where failure to appear 175 charge served by 216, 650 debt proceedings 358 driving offences 650–1 time limits 651 family violence intervention order 296 infringement notice proceedings 120, 216 juror 25 self-represented litigant 83 witness 81 Sunbury and Cobaw Community Health 392 superannuation 408–19 access to benefits 414 accumulation benefits 411 age restrictions on contributions 410 Australian Financial Complaints Authority (AFCA) 415, 418, 730 bankruptcy and 366, 368, 370, 414–15 contributions after bankruptcy 370 contributions before bankruptcy 370 divisible property, whether 368, 370 protected payments 366 benefits 408, 411, 413–14 access to 414 accumulation benefits 411 condition of release 413 defined benefits 409, 411 disputes 415–16 early release 414 lump sum 413 pension 413 preservation 414 preservation age 413 rolling over 413 taking 413 taxation 413 caveat on benefits 415 choice of funds 411, 412 co-contribution 409 company schemes 412 complaints 415 complying fund 409 contacts 419 contributions 408–10 death benefits 414
disputes 415 default funds 411 defined benefit schemes 412 defined benefits 409, 411 disability benefits 414, 416
disputes 416
structure of 416 disputes 415–16, 731 divorce, splitting benefits on 415
agreement 415
bankruptcy, non-divisible property 368
domestic relationships 282 DIY funds 412 early release 414 employer contributions 408–9, 1064–5 employment termination payments 410 exempt funds 414 family law disputes 415 fees and charges 412 First Home Super Saver Scheme 411, 550 funds 408, 411–14
choice of 411, 412
comparison tool 412
features 412–13
investment performance 411, 412
regulation of 413–14
switching 410
taxation 413
types 411–12 government co-contribution 409 government schemes 412 guarantee charge 410–11 guarantee scheme 408–9, 1064 inactive accounts 410 income 408 industry funds 411 information from funds 414 insurance benefits 412–13, 416
disputes 416, 418
review of insurer’s decision 418–19
total and permanent disablement
418 lost 410 low earning spouse 410 lump sum benefits 413 master trust 412 money in funds 413 MySuper products 412 pensions 413 personal contributions 409 preservation of benefits 414
preservation age 413 private funds 412 public sector schemes 412 regulation of funds 413–14 retirement savings account 409, 411 review of insurer’s decision 418–19 review of trustee’s decision 416–18
AFCA, by 415, 418
costs 418
court, by 417–18
internal review 417
unfair or unreasonable 417 rollovers 413 salary sacrifice 409 schemes 408 self-managed fund (SMSF) 412 small accounts 410 splitting benefits on divorce 415
bankruptcy, non-divisible property 368
domestic relationships 282 spouse contributions 410 tax file number 413, 1109 taxation 408, 413
benefits 413
concessions 413
contributions 409 transition to retirement pension 413 trust 408, 412 trust deed 408, 412 trustees 408
decision making 416–17
delegation of decision-making 416
fees and charges 412
review of decisions of 416–18 types of benefits 411 types of funds 411–12 workplace agreement 1064–5 YourSuper comparison tool 412 Superannuation Complaints Tribunal AFCA replacing 716 supervised treatment order (STO) 784–5 supervision orders children 267 mentally ill persons 810–13, 844
forensic patients 810–12, 844
intensive monitored supervision order
(IMSO) 844–5
leave 811–12
variation or revocation 811 support person 859, 860 supported decision-making 789 medical treatment decisions 856–9 principle 820–1 supported employment services 783, 936 Supported Residential Services (SRS) 467 supportive attorney 789, 860, 863–4 supportive guardians and administrators
789, 851, 856 Supreme Court of Victoria 13, 20–1 appeal to 21
Children’s Court, from 45
court imposed fines 128
criminal trial 20, 21
VCAT, from 23 appeal to High Court from 22 assets for care disputes 886 bail 197–8, 212 Chief Justice 20 civil jurisdiction 21 consumer disputes 726 contact details 29, 218 costs 58, 532 Costs Court 21 Court of Appeal 20 credit disputes 462 criminal jurisdiction 21, 215 Criminal Procedure Act 2009 214 debt claims 348
employee 1067 indictable offences 214, 215 negligence claims 926 order nisi 21 prison manager, review of decision of
233 Probate Office 74, 899, 902, 904, 907, 912, 914 Probate Online Advertising System 907, 912 property contract disputes 561 RedCrest electronic filing system 899, 907, 912 Registrar of Probates 896, 897, 898, 904, 907, 912 Self-represented Litigant Coordinator 533, 540 tenancy appeals 531–3 testator’s family maintenance claims 909 Trial Division 20 VCAT referring questions of law to 573 website 11, 20, 29, 533, 907 wills amending 900 child, making for 899 electronic filing system 899, 907 mentally incapacitated person, making for 899 surety for bail 196, 211 surrogacy 279–80, 285 adoption of child 279, 288 altruistic 279 approval by Patient Review Panel 279 commercial 279, 285 declaration of parentage 279 legal status of child 279 parentage 279–80, 282, 285 parentage order 279 parental responsibility order 279 registration of child born by 286–7 substitute parentage order 279, 282, 287, 288 surveillance devices 1083, 1123 surveyors 564–5, 566 boundary surveys 584 building permits issued by 566 suspended sentence 33 Sustainability Victoria 1044 tax file number 397–8, 1109 annual TFN withholding report 398 data matching 1109 effect of not quoting 397 offences 1109, 1114 privacy 1109 complaints 1114 Privacy (Tax File Number) Rule 2015 1109 superannuation fund, giving to 413, 1109 trustees notifying 398 Tax Practitioners Board 731 tax return 398–400 assessment of 400 business 399 child support, changing 271 deceased person, for 399 extension of time 399 failure to lodge 400, 401 penalty 400, 401 filing 399 guides on ATO website 395 individual 399 myTax 399 online lodgment system 399 requirement to lodge 398 tax agent lodging 399 tax-free threshold 398 taxation 395–407 see also income tax assets for care arrangements and CGT 884 audits 397 Australian Taxation Office (ATO) 395 bankruptcy and tax debt 376 Business Activity Statement (BAS) 399 charities 611, 618–20 Commissioner of Taxation 395 community organisations 618–20, 1045 complaints bodies 731 estates 913–14 fringe benefits tax (FBT) 405
community organisations 619 GST see goods and services tax (GST) guides on ATO website 395 income tax see income tax information 395 Inspector-General of Taxation 404 Instalment Activity Statement (IAS) 399 land tax 407
absentee owner surcharge 559
SRO certificate 558 legislation 395 Magistrates’ Court jurisdiction 17 owners corporation 597 PAYG system 396, 397, 398 payroll tax 406 private sector publications 396 rebates see income tax resources 395, 407 return see tax return stamp duty see stamp duty state duties and taxes 406–7 Tax Help 397 Tax Practitioners Board 731 taxable income see income tax Taxpayer’s Charter 397 telecommunications consumer complaints 716 ‘do not call’ register 700, 1103, 1113 industry codes of practice 1112 interception 1123–4 privacy issues 1112–13, 1123–4 standard form contracts 695 warrant to intercept 1123 Telecommunications Industry
Ombudsman 716, 731 consumer complaints 716, 731 contact details 457, 731, 751, 1125 credit reporting complaints 456 internet complaints 751 telemarketing 700 charities 621 ‘do not call’ register 700, 1103, 1113 Industry Standard 621, 700 prohibited times 700 unsolicited consumer agreements 697–700 telephone information services interpreter services 62–3, 74–5 National Debt Helpline 347, 348, 364, 387,
388, 462, 729 Victims of Crime Helpline 167, 307, 971,
979 VLA legal helpline 62, 79, 86, 87, 93 telephone interpreter service 62–3, 74–5 temporary assessment order (TAO) 47 temporary public interest determination (TPID) Cth Information Commissioner 1099 IPP exemption 1118 Vic Information Commissioner 1115 tenancy 464–540 abandoned goods 521–3 claiming 522 destruction or disposal of 521 lost, disposed of or damaged 523 notification 522 owners corporation obligations 608 personal documents 522 rental provider not following law 522–3 rental provider’s obligation 518, 521 sale or disposal 522 storage 522 advertisement, fixed rent in 468, 490 advice and information 539–40 agents 468 compensation claim against 526, 527 illegal charges 472–3 agreement see rental agreement below Airbnb 466 anticipated changes 464 appeals 531–3 costs 532 effect 533 grounds 532 indemnity certificate 532 possession orders 532 proper forum 531 protective cost order (PCO) 533 Supreme Court Self-represented
Litigant Coordinator 533 time limits 532 transfer between court and VCAT
531 application deposit 472 application for possession see possession
order assignment 471, 472, 473 consent of landlord 471, 472 fee for consent 472, 473 landlord withholding consent 472 tenant transfer form 473 without consent, notice to vacate 471,
505 auctions, illegal 468 Australian Consumer Law, claim under 526 blacklisting renters 475–7 boarders 466 bond 473–5 amount 473 blank form, warning against signing 473 claim form 473, 518 condition report 474–5, 478 date for payment 473 Director of Housing bonds 519 failure to pay 474, 505 lodgment form 473 long-term tenancy 474 receipt 473–4 recovery of 518–21 release 473 rental provider failing to lodge 474 SDA residents not to pay 474 top ups 474 VCAT, application to 519–20 breach of duty notice 479, 523, 527 CAV template 479 compensation claim 481, 523 grounds 479 notice to vacate where non-compliance 505–6 rental provider, against 481, 485 renter, against 479 rooming house 489 breaking fixed-term agreement 496–8 agreement about costs 497 compensation to rental provider 496–7 compensation to renter 498 hardship application 498 long-term agreement 498 minimising loss 497 reasonable costs 497 Burgess Case 538, 539 business premises excluded 467 caravan park residents 464, 466 notice to leave 510–11 changes to law 464 charges 472–3, 478–9 illegal 472–3 utilities 478–9 Charter of Human Rights and Responsibilities 537–9 public authorities, conduct under 468, 537–8 cleaning requirements 480 Commissioner for Residential Tenancies 540 compensation see tenancy – compensation claims compliance order see compliance order condition report 474–5, 478 Consumer Affairs Victoria (CAV) 540 condition report form 474 dispute resolution 474, 540 investigation of rooming house 490 offences reportable to 533 repair inspection report 485 contacts 539–40 co-renters 465–6 disputes between 465 family violence 465–6 creation application 499 family violence 499 crisis accommodation excluded 467 damage compliance order 502, 506, 516 duty not to cause 479–80 eviction for malicious 502 databases 475–7 application to VCAT about 476, 477 blacklisting renters 475–7 checking and amending listing 476 complaints regarding 476 conditions for listing on 475 notification requirements 475–6, 477 order to remove or amend listing 476, 477 privacy issues 476 rental non-compliance register 477 rental providers 477 definition of tenant 465–8 destruction of abandoned goods 522 Director of Housing bond, recovery of 519 repair procedures 486 service charges 479 disability rights 783–4 Commonwealth Continuity of Support
Program 534 specialist disability accommodation 464,
474, 534–6 discrimination 469, 783–4 compensation claim 523 disputes appeal 531–3 bond 519–20 excessive rent increase 492–3 proper forum 531 resolution by CAV 727 educational institutions excluded 467 embedded networks issues 478 endangering safety, eviction for 502 ending 493–523 entry by rental provider 481–3 consent of renter 482–3 notice of entry 481 open for inspections 482 permitted reasons 481 photographs and videos 482 rental inspections 482 restraining order 481, 494 sales inspections 482 specialist disability accommodation
536 estate agent 468 compensation claim against 526, 527 complaint against 468 eviction Burgess Case 538, 539 compensation where lack of good
repair 483 enforcement by police 501 illegal 493–4 judicial intervention 538–9 legal 512 Magistrates’ Court jurisdiction 17 notice to vacate see notice to vacate possession order see possession order warrant see warrant of possession exclusive possession 465 family violence 464, 465–6, 499–501 bond recovery 521 challenging notice to vacate 510 co-renters 465–6 creation of new agreement 499 intervention orders 499–500 keeping keys pending application 500 listing time for applications 500 personal safety orders 499 protection kit 466, 501, 521 rental provider not entitled to
compensation 499, 500 support for applicants at VCAT 500 tenancy database, order regarding
476 termination of agreement 499 VCAT applications 499–501 farms excluded from Act 467 fencing work by renters 584 financial hardship 478 application for reduction or termination
498 fixed-term agreement 471 application to reduce or terminate 498 breaking 496–8 notice to vacate 495, 496 rent increases 492 Form 1 rental agreement 471, 480 Form 2 rental agreement 471, 480, 493 fraud 533 holding deposit 472 holiday homes excluded from Act 467 Housing Registrar 530, 540 human rights issues 537–9 illegal charges 472–3 illegal evictions 493–4 illegal purposes, premises used for 505 implied agreement 470–1 inspection of property before moving
in 474 intellectual disability and 783–4 intervention order family violence 499, 500, 521 rental provider, against 494 landlord see rental provider below law reform 464 lease breaking 496–8 legal assistance 74, 539–40 legislation 464 licensed premises excluded 467 licensee distinguished from renter 465 locks 487–8 rooming houses 489, 490 lodgers see rooming houses long-term tenancy 471 application to reduce term 498 bond 474 breaking lease 498 Form 1 rental agreement 471, 480 Form 2 rental agreement 471, 480, 493 notice of intention to vacate 496 prescribed standard forms 471 rent increases 493 rights and duties 480–1 malicious damage, eviction for 502 managed premises 510 notice to leave 510–11 mental illness and 783–4 minimum standards 470, 486–7 termination where not met 486, 495–6 notice of entry 481 notice of intention to vacate 493, 494–6,
512 14-day notice 495 28-day notice 494–5 before end of fixed term 495 breach by rental provider 496 breaking fixed-term agreement 496–8 compensation to rental provider 496–7 compensation to renter 498 email, by 495 entry by landlord after 481 fixed-term agreement 495, 496 form 495, 512 long-term rental agreement 496, 498 minimum standards not met 486, 495–6 premises unfit for human habitation
495–6 service of 495 notice to leave 510–11 family or personal violence 511 managed premises 511 notice to vacate distinguished 510 reasonable and proportionate test 511, 539 without reasonable grounds, offence 511 notice to vacate see notice to vacate offences 533–4 open for inspections 482 periodic tenancy agreement 471 rent increases 491 personal injury claim 526 photos of property at start and end 465, 475 possession order see possession order pre-contractual disclosures 469 privacy 476, 535 prohibited terms 470 proper forum for proceedings 531 protected renters 467, 469 public housing 529–31 bond, recovery of 519 notice to vacate 506, 509, 529 repair procedures 486 service charges 479 questioning potential renters 468 quiet enjoyment, right to 480 compensation for breach 524 rates, payment of 479 recovery of bond 518–21 application to VCAT 519–20 claims to RTBA 518–19 Director of Housing bonds 519 family or personal violence 521 joint claims 519 not lodged with RBTA 521 rental provider/agent claims 519, 520 renter claims 519 reduction of term, application for 498 family violence 499 long-term agreement 498 severe hardship 500 rent 490–3 advertisement stating 468 application to VCAT 493 arrears, eviction for 502–4 bankruptcy, effect 378 card, charging for 473 direct debit facilities 473 eviction for non-payment 502–4 excessive increase 492–3 in advance, limit 491 increases 491–3 method of payment 490–1 receipts 465, 471 rent auctions 468 rent special account 483 rental agreement 464, 470–1 additional terms in writing 465 breaking 496–8 compensation for breach 523–4 copy to renter 470, 477 family violence, termination or creation 499 fees and charges 472–3 fixed-term 471 implied 470–1 invalid terms 470 periodic 471 prescribed standard form 470 rooming house 488, 489 signing 470 terminating 493–18 terms 470 rental non-compliance register 477 rental provider (landlord) 464, 468 abandoned goods, dealing with 521–3 agent acting on behalf of 468 application for possession see
possession order assignment, consent to 471, 472 breach of duty 523, 527 charges, liability for 478–9 compensation see tenancy –
compensation claims database 477 disclosure obligations 469 duty to provide information 477–8 illegal charges 472–3 maintenance, duty re 480, 483 obligations 468–70, 477, 489 offences 533–4 questioning potential renters 468 renters’ information, use of 469 restraining order against 481, 494 right of entry 481–3 rights and responsibilities 480 safety responsibilities 487–8 sub-letting, consent to 471 renter (tenant) 464, 465–8 breach of duties 479–80, 505 compensation see tenancy –
compensation claims consent to entry by landlord 482–3 discrimination against 469 duties 479–80 fencing work 584 financial hardship 479 personal information, use of 469 personal injury claim by 526 removal of goods on termination 518,
521 safety responsibilities 487 statement of rights and duties 478 tips for protecting rights 464–5 utility charges, liability for 478 who is 465–8 repairs and maintenance 483–6 application to VCAT 483, 484, 485, 486 breach of duties 479 common property 486 compensation claim 523, 528 Director of Housing procedures 486 emergency telephone number for 484 fear of retaliation when requesting 483 Housing call centre 486, 540 inspection report 485 non-urgent 484 notice 485 owners corporations and 486, 594 process for getting 484 rent special account 483 rental provider’s duty 480, 483 repair order 483 request where minimum standards not
met 486 retaliation against renter requesting
483, 509 specialist disability accommodation 535 suitably qualified person 484 urgent 484 reporting breaches or hostile conduct 465 Residential Tenancies Act 464 2018 amendments 464 appeals under 531–3 exclusions 467–8 offences under 533–4 scope of 465–8 Residential Tenancies Bond Authority
472, 540 bond claims 518–19 lodging bond with 473, 474 tenant transfer form 472 right of entry 481–3 rooming houses see rooming houses safety responsibilities rental provider 487–8 renter 487 schools excluded from Act 467 security 487–8 rooming houses 489, 490 specialist disability accommodation 535 self-help information kits 533 site renters 464, 467 social housing 529–31 specialist disability accommodation see
specialist disability accommodation
(SDA) squatters excluded from Act 467–8 standard form agreement 470 starting 468–78 statement of rights and duties 478 storage of abandoned goods 522 sub-letting 466, 471–2 consent of landlord 471, 472 without consent, notice to vacate 471,
505 Supported Residential Services (SRS) 467 taxes, liability for 479 tenant see renter above Tenants Victoria 74, 92, 389, 501, 540 family violence protection kit 466,
501, 521 termination 493–523 compensation 498, 528 procedure 511–18 rental provider, by 501–12 renter, by 493, 494–501, 512 terminology changes 464 tips for protecting rights 464–5 urgent repairs 484 utility charges 478–9 VCAT, application to 464, 540 assignment 472 bond claims 519–20 compensation claims 481, 523–9 creation application 499, 501 database listing 476, 477 family violence 499–501 implied agreement, enforcing 471 judicial intervention 538–9 jurisdiction 524, 540 Koori engagement team 500 notice to leave 511 order declaring agreement invalid 470 possession order 513–17 reduction of term applications 498 release of bond 473 rent increases 493 rent special account 483 repairs 483, 484, 485, 486
rooming houses 488
support for family violence applicants
500
termination application 499
transfer to/from court 531
warrant of possession 518
wrong name written on 468 VCAT cases 23 VCAT information on 464 VCAT Residential Tenancy List 464, 540 warrant of possession see warrant of
possession written agreement not necessary 465 tenancy – compensation claims 523–9 Australian Consumer Law 526 bait advertising 526 breach of duty by rental provider 523, 527
breach of duty notice required 523, 527 breach of rental agreement 523, 527 breaking fixed-term agreement 496–7 CAV guidelines 524 costs 525–6 damage during entry 481 defending 527–9 determination by VCAT 524 director guidelines 528 discrimination 523 distress and disappointment 523–4 early termination 498, 528 evidence 524, 525, 526 excessive rent 523 family violence, no entitlement 499, 500 general inconvenience 523 illegal eviction 494 insurance claims 528 interstate parties 524 lack of good repair 483 limitation of actions 526 loss of quiet enjoyment 481 minimisation of loss 528 misrepresentation 526 personal injury 526 quiet enjoyment, breach of 524 reduction of claim 524 rental provider claims 496–7, 527 renter claims 481, 483, 494, 498, 523–7 repairs 480, 523, 528 termination of tenancy 498, 523
belongings not returned 523 unconscionable conduct 526 unfair contract terms 526 VCAT jurisdiction 524 tenants in common 557–8 Tenants Victoria 74, 92, 501, 540 contact details 74, 92, 389, 540 family violence protection kit 466, 501,
521 termination of employment see
employment terrorism 19 arrest and detention 175 police interview of suspect 180 young offender 39 tertiary institutions see also education disability discrimination 783 legal assistance from 74 testamentary capacity 899
testator’s family maintenance 909–10
criteria for redistribution 910
eligibility to apply 909–10
legislation 909
limitation period 905, 909
practice notes 909
principles 910
theft/robbery
car theft 650
forensic sample offence 190
Magistrates’ Court jurisdiction 15
search without warrant 174
serious indictable offence 174
therapeutic/preventative justice 16
therapeutic treatment order 50
therapeutic treatment (placement) order
50
Thomas Embling Hospital 226, 814, 840
Thorne Harbour Health 389
tied credit contracts 448
TIS National 74–5
Tolling Customer Ombudsman 130, 1125
Torrens title 541
torts
illegal contract to commit 681
Magistrates’ Court jurisdiction 17
negligence see negligence
nuisance see nuisance
police, action against 1138, 1146–7
trespass see trespass
torture
Convention Against Torture, 222
Optional Protocol (OPCAT) 223
right to freedom from 222–3
trade marks 768–76
application for registration 771–2
acceptance 772
examination 772
opposition 772
ASIC Register 775
Australian Register of Trade Marks 773
Australian Trade Mark Search 773, 775
business names distinguished 769
cancellation of registration 773
classes of goods 772
common law trade marks 768
passing off 770
company names distinguished 769
contacts 775–6
defences to infringement 774
definition 768
domain names distinguished 770
‘first to file’ principle 774
‘first to use’ principle 774
‘grey market’ goods 775
infringement 770
avoiding 773
defences 774
IP Australia 771, 773, 775
Madrid Protocol 775
Nice Classification 772
non-use action 773
notice of intention to oppose 772
notice of opposition 772
opposition 772, 774
overseas use 774–5
parallel importation 775
Paris Convention 774–5 passing off 770–1
Australian Consumer Law, 771
common law trade marks 770 protection 770–1 purpose 768 registered 768, 771
searching for 773 registrable 768 registration 772
application for 771–2
cancellation 773
duration 773
opposition to 772
renewal 773 searching register of 773–4 sign, definition 768 unregistered 768
searching for 774 trade practices see Australian Consumer
Law; Competition and Consumer
Act 2010 (Cth) trade secrets employee’s duty of confidence 1055, 1064 workplace agreement conditions 1064 trade unions 1080 access to workplaces 1078 ACTU 1065, 1074 freedom of association 1071 legal aid 73 membership as sensitive information 1098 OHS officer 1078, 1080 Victorian Trades Hall Council 1065, 1074,
1080 Traditional Owner groups 7, 9 traffic offences see driving offences transborder data flows 1103, 1116, 1117 transgender and transsexual matters
291–2 discrimination 986, 1004 gender and relationship recognition 291 gender dysphoria 291 Gillick competence 291–2 medical procedures 291–2 Translating and Interpreting Service (TIS
National) 74–5, 985 transport accidents see transport accident injuries complaint bodies 716, 731 Disability Standards 784, 1005 Transport Accident Commission 670, 934 appeal from decision of 937 claim to 936–7 compensation scheme 934–7 contact details 670, 938, 970 Transport Accident Commission levy 964 transport accident injuries 934–8 appeals 937 benefits 934–5 claims procedure 936–7 common law claims 937–8 compensation scheme 934–7 contacts 938 entitlement to benefits 934 fatal injuries, dependency benefits 936 impairment benefits 936 loss of earning capacity benefits 935–6 loss of earnings benefits 935 maximum benefits payable 936 medical and like expenses 935 permanent impairment evaluation guide 935 serious injury, definition 937 severe injury, definition 936 supported employment program 936 transport accident, definition 934 VCAT review 937 Transport Regulatory Operations Youth At Risk Program 105, 130 treason 19 bail, presumption against 203 treaty with Aboriginal Victorians 6–7 tree disputes 579–80 damages for actual damage 579 self-help 579–80 trespass 581 animals 589 Commonwealth offence 1048 court orders 581 exceptions 581 offensive behaviour and 1049 privacy protection 1094 protesters 1048 remedies 581 Victorian offence 1004 trial see also criminal proceedings Criminal Procedure Act 2009 215 fitness for 809, 845 jury see jury trial sexual offences 165–6 tribunals 13, 14, 22–3 clerks and registrars, advice from 79 courts compared 22 judicial review see judicial review member, cases heard by 22 self-representation 76–7 trust 408 beneficiary 408 stamp duty 407 superannuation trust 408, 412 TFN quotation 398 trust deed 408 trustees bankruptcy see bankruptcy estate 906 exclusions from National Credit Code 424 superannuation see superannuation TFN reports 398 UN Convention on the Rights of Persons with Disabilities 779, 849, 851, 1006 UN Convention on the Rights of the Child 1006 UN High Commissioner for Human Rights 1006 unauthorised transactions 458–62 Banking Code of Practice 460–1 chargebacks 460 credit and finance industry codes 460–1 ePayments Code 458–9 responsibility for 458–9 unconscionable conduct 681, 690–4 ACL 526, 642, 681, 682, 688, 690–4, 720 ASIC Act 690–4 ‘book-up’ credit system 694 business transactions 720 case examples 691–4 considerations in determining 692 consumer and trader disputes 720 contract 677, 681 cooling-off fee 693 credit contract changes and charges 439 debt collection 346–7 doctrine of unconscionable dealing 691 door-to-door selling 693 e-commerce 744 finance brokers 451 guarantee 691 moral obloquy 693 motor vehicle sales 642 older people signing documents 888 pawnbroker 450 renter, claim by 526 scope 693 special disability 691 special disadvantage 691, 692 statutory unconscionability 692–4 trader–trader disputes 720 unwritten law, under 691 undue influence 680–1 contract affected by 677, 680–1 credit contract 437 guarantee obtained by 433, 437 older people signing documents 888 presumption of 680–1 special relationship 680–1 unfair contract 437 unemployment schemes 1074 unfair contract terms 677, 681, 694–7 ACCC report on 696 application of ACL 694–5 ASIC Act 694–7 Australian Consumer Law 681, 688, 694–7 car sales 642 case examples 696–7 catch-all drafting phrases 697 conclusive evidence clauses 697 consumer contracts 694–7, 720 consumer leases 445 convoluted legal language 697 credit contract 436–9 debt claim defence 352–3 effect 697 event of default clauses 697 examples 695–7 ‘grey list’ 695 guarantee 436–9 imbalance of rights and obligations 696 indemnity clauses 697 insurance contracts 960 lack of transparency 697 meaning of unfair 694 mortgage 436–9 procedural unjustness 437 public interest 437 renter, claim by 526 reopening transaction 437–8, 445 small business contracts 695 small business loans 696 standard form contracts 681, 694, 695, 720 substantive unjustness 437 undue influence 437 unilateral variation and termination clauses
697 void 697 what are 694 unfair dismissal 1067–70 common law 1070 compensation 1069 conciliation conference 1069 costs of action 1070 criteria 1067 FWC hearing 1069–70 FWC Unfair Dismissal Benchbook 1070 harsh, unjust or unreasonable 1068 persons protected from 1068–9 procedure for applying to FWC 1069 remedies 1069 Small Business Fair Dismissal Code 1067,
1068 unfitness for trial 809–10, 845 unincorporated associations 611–12 see also community organisations ABN 621 advantages and disadvantages 611 duties of office bearers 611 laws applicable to 622 rules 611 taxation 618–20 unit pricing 700 United Nations Human Rights
Committee 1094 UnitingCare Broadmeadows 390 Epping 390 Universal Declaration of Human Rights
1046, 1093 university legal services 74, 94 University of Melbourne Student Union
Legal Service 74, 94 unlawful assembly 1048–9 unsolicited credit or debit cards 701 unsolicited goods and services 701 unsolicited sales practices 697–700 ACL rules 697 approaching consumers 698 cancellation rights 699 case example 699 consumer rights 698–9 cooling-off period 697, 698, 699 disclosure obligations 698 ‘do not call’ register 700, 1103, 1113 ‘do not knock’ sign 698, 699 information for consumers 698 no invitation to enter negotiations 697,
698 obligations and rights 698–9
post contractual 699 permitted hours 698 rebuttable presumption 698 request to leave premises 698 telemarketing 700 termination 699 unsolicited consumer agreement 697–8 Upper Murray Family Care (UMFC) Wangaratta 394 Wodonga 394 utilities bankruptcy, effect on debts 378 complaint bodies 716, 730 rental provider’s liability for charges 478 renter’s liability for charges 478–9 VALID 794 Veda Advantage see now Equifax vendor terms contract 423, 448–9, 548 caveat 548 disadvantages 448, 548 entered after 1 March 2020 449 entered before 1 March 2020 449 National Credit Code application 423 sale of land 423, 449, 548 vendor’s statement 554–5, 558 owners corporation certificate 597 veterans’ entitlements repatriation allowance 924 VicRoads appealing decision of 651 Business Rules 628 complaints to 632, 731 contact details 659, 671, 731 cyclists, information for 671 licences see driver’s licence suspension of car registrations 650 victim impact statements 36–7 Children’s Court sentencing 43 sexual offences 37, 166 victimisation 990–1, 1003 discrimination complaint, because of 1003 dispute resolution 995–7 VCAT 996–7 VEOHRC 995–6 positive duty to eliminate 987 workplace 985 Victims and Witness Assistance Service 167, 217, 218 Victims Assistance Programs 971 victims’ compensation civil damages claims 971, 979 claim to VOCAT see victims of crime assistance compensation order 971, 979 police, claim against 1147–8 Sentencing Act, order under 971, 979 tribunal see Victims of Crime Assistance Tribunal (VOCAT) VOCA Act, under see victims of crime assistance Victims Legal Service 167 Helpline 971 victims of crime assistance 971–9 amount 974 application to VOCAT 972, 976–7, 1147 evidence 977 form 976 further assistance, for 978 hearing and determination 976 lodging 976 notifying offender 977–8 online 976 time limit 975 assist recovery expenses 974–5 related victim 975 secondary victim 975 time limit to apply 975 category of crime 974 childhood sexual offences 974 civil damages claims 971, 979 compensation order 971, 979 conduct of victim 978 contacts 979 counselling 971
expenses 971, 973, 975 criminal history of victim 253, 978 exceptional circumstances 975 family violence victims 304 financial assistance 971–9 Financial Assistance Scheme (FAS) 971–2 funeral expenses 971, 972, 975, 976, 977 further assistance after award 978–9 Helpline 167, 307, 971, 979 injury suffered 972 interim award 977 lawyers’ fees 978 lost earnings 973, 975 maximum/minimum amounts 974 medical expenses 973, 975 other assistance received 978 police, claim against 1147–8 prerequisites 972–3
act of violence 972
injury 972
primary, secondary or related victim
972, 973
reporting to police 977 primary victim 973 reasonable expenses 975 related victim 973, 975 review of decision 978 safety expenses 973, 977 secondary victim 973, 975 sexual assault victims 166 significant adverse effect 973 special financial assistance 973–4 time limit for application 975 tribunal see Victims of Crime Assistance
Tribunal variation of award, application for 978 Victims Assistance Programs 971 Victims of Crime Financial Assistance
Scheme 971–2 who can apply 972–3 Victims of Crime Assistance Tribunal
(VOCAT) 15, 972–9 application to 972, 976–7, 1147
form 976
further assistance, for 978–9
hearing and determination 976
lodging 976
notifying offender 977–8
online 976
time limit 975 assistance provided by 973–4 assistance with applying to 971 contact details 87, 167, 307, 979 costs 978 evidence 977 existing scheme 972 family violence victims 304, 307 financial assistance see victims of crime
assistance Financial Assistance Scheme replacing
971, 976 hearings 976 interim award 977 investigatory powers 977 Koori List Registrar 167, 972 magistrates sitting as 16 Melbourne Registry, application to 976 online applications 976 police, claims against 1147–8 prerequisites to assistance from 972–3 review of decisions 978 variation of award, application for 978 website 972, 976 who can apply to 972–3 Victims of Crime Financial Assistance
Scheme (FAS) 971–2 replacing VOCAT 971, 976 website 972 Victims of Crime Helpline 167, 307, 971,
979 Victoria Legal Aid (VLA) 53, 62–70, 79, 93 application for grant from 68–70 charge over property 69 Child Support Legal Service 275 conditions of grant 69 consumer advice 714 contact details 62, 87, 93, 130, 171, 239,
343, 364, 795, 817, 895 contribution to costs 69 cost ceilings 69 cost of assistance 69 criminal matters 65, 68 debt assistance 364 disability and criminal justice advice 817 divorce self-help resources 86 duty lawyers 40, 47, 64–5, 94 Early Resolution Service 65 eligibility for assistance 63, 68 Family Dispute Resolution Service (FDRS)
65–7, 264, 895 family law matters 63, 64, 68 family violence matters 65 financial contribution 69 finding a lawyer 53 free legal advice 63, 76, 86 free legal information 62 grant of legal assistance 68–70, 76
application for 69
challenging decisions 69–70
contribution to costs 69
means test 68
reconsideration 69–70
terms and conditions 69
who can get 68 hearing impaired services 63 Help Before Court service 65 independent children’s lawyer 266 Independent Family Advocacy and
Support 67–8, 789, 793 interpreter service 62 lawyer
paying 69
selecting 69
who can see 63 legal assistance grants 68–70 Legal Help line 62, 63, 65, 79, 86, 87, 93,
171, 364 legal problems dealt with by 63 legal problems not dealt with by 63 library 12, 62, 79 means test 68 non-English speakers, help for 62 paying lawyer 69 prisoners contacting 814 reconsiderations 69–70 regional offices 93 review of decisions 70 selection of lawyer 69 services offered by 62, 93 squatters rights, information on 467 suburban offices 93 terms of grant 69 website 12, 53, 62, 63, 65, 79, 87, 93, 275, 364, 468, 714, 795 Victoria Online 11 Victoria Planning Provisions (VPPs) 1016, 1017, 1018 Victoria Police see also police Aboriginal Liaison Officer 1143, 1148 checking your criminal record 240 Code of Practice 296 complaints see police – complaints against contact details 671, 1148 criminal records, access to 240 Freedom of Information Office 1145, 1148 Licensing Services Division 1052 national police check 240 Police Conduct Unit (PCU) 839, 1138 Professional Standards Command (PSC) 1139, 1148 register of complaints 1141 Sexual Offence and Child Abuse Investigation team (SOCIT) 164, 167 Sexual Offence and Child Abuse Units (SOCA) 305 website 240, 1047 Victorian Aboriginal Health Service (VAHS) 389 Victorian Aboriginal Legal Service (VALS) 62, 71, 92 CAV working with 728 contact details 71, 92, 850 eligibility 71 offices 92 services provided 71 Victorian Advocacy League for Individuals with Disability (VALID) 794 Victorian Affordable Housing Program (VAHP) 529 Victorian Assisted Reproductive Treatment Authority 292 Victorian Association for the Care and Resettlement of Offenders (VACRO) 239 Victorian Automobile Chamber of Commerce 731 Victorian Building Authority (VBA) 563, 574 contact details 574 direction to fix building works 572, 574 enforceable undertaking from builder 574 show cause notice 572 Victorian Civil and Administrative Tribunal (VCAT) 2, 22, 23 addressing members at hearing 725 appeal from 23 assets for care disputes 886 Building and Property List 572, 573, 886, 894 building disputes 572, 573 car sale contract disputes 633 cases dealt with by 23 Civil Claims application form 721 Civil Claims List 715, 719–27, 924, 962 company or business, proceedings in name
of 723 complaints against lawyers 59 compulsory conferences 573 consumer disputes see consumer disputes contact details 29, 61, 87, 312, 540, 574,
592, 609, 759, 938, 963 costs 58, 85, 532, 1025, 1137 courts compared 22 COVID-19, delays processing cases due
to 573 debt collection complaints 350, 702, 702 discrimination disputes 996–7
Charter of Rights, under 1001
costs 997
orders on 996–7
VEOHRC intervention or assistance
998 duty lawyers 64, 94 environment issues 23, 1016, 1018, 1025–7 EPA, appeals from 1036 evidence, giving 725 freedom of information decisions 1135,
1137 funeral services complaints 924 Guardianship List 676, 791, 859
applications to see guardianship and
administration
contact details 859, 895
powers of attorney 863 hearings 721, 724–6 Human Rights Division 1007 insurance disputes 570, 962 Koori engagement team 500 legal aid 63, 64 legislation 720 location of hearings 852 mediation 573, 1025 Mental Health Tribunal, appeals from 835 natural justice 538 negotiation 81 occupational health and safety appeals
1078 owners corporation disputes 606–8, 720 Owners Corporation List 607 planning and environment issues 1025–7
cancellation or amendment of permit
1027
enforcement orders 1026–7
EPA licence or permit decisions 1036
fees and costs 1025–6
review of permit decisions 1025–7 powers 573 powers of attorney, role in relation to 863 prisoners’ access to 233 privacy complaints 1114, 1119 procedure 724–6 representation at hearings 724 residential tenancy disputes see tenancy Residential Tenancy List 464, 540 security order, review of 816 self-representation 77, 85 supervised treatment orders 784 tenancy issues see tenancy transport accident compensation appeals
937 treatment plan, review of 816 victims compensation appeal 979 VLA duty lawyers 64, 94 website 23, 29, 87, 464, 574, 609, 729,
859, 1025 WorkSafe notices, appeal 1078 Victorian Client Management Interface/
Operational Data Store (CMI/
ODS) 823 Victorian Court Network volunteers 79 Victorian Criminal Proceedings Manual 214 Victorian Disability Services
Commissioner see Disability
Services Commissioner Victorian Disability Worker Commission
797 Victorian Drug Court see Drug Court Victorian Equal Opportunity and Human
Rights Commission (VEOHRC) age discrimination complaints 891, 894 Charter of Rights
annual report on operation 1001
declaration of inconsistent
interpretation, copy to 1000
intervention in proceedings 1001 complaints to 984, 995–6, 1074 contact details 171, 253, 795, 894, 1007,
1074, 1148 disability related complaints 795, 768, 801 discrimination complaints 891, 984, 995–8
action plans, registration of 998
dispute resolution 996
intervention in proceedings 998, 1001
police, against 1143, 1144 dispute resolution 996 functions 998 information and education programs 998 internet discrimination complaints 740 intervention in proceedings 998, 1001 investigation of complaints 997 legal submissions 998, 1001 police, complaints against 1143, 1144,
1148 practice guidelines 997 prisoners
complaints to 237
corresponding with 231 representative complaints 995 reviews of compliance 998 settlement agreement 996 sexual harassment complaints 163, 995–6 victimisation complaints 995–6 website 171, 751, 984, 1001, 1007 Victorian government Ombudsman investigations see
Ombudsman Victorian Homebuyer Fund 550 Victorian Independent Office for School
Dispute Resolution 783, 795 Victorian Information Commissioner
1114–16, 1133 compliance notices 1119 conciliation of disputes 1119 contact details 1124, 1137 data security obligations 1116 FOI decisions 1133, 1137 FOI resources 1137 functions and powers 1115–16, 1118 information usage arrangements 1115 privacy complaints to 1118–19, 1124 public interest determination (PID) 1115 referral of complaint to VCAT 1119 temporary public interest determination
(TPID) 1115 website 1124, 1137, 1137 Victorian Institute of Forensic Mental
Health (Forensicare) 840 forensic medical officers 1140 intensive monitored supervision order 844 Victorian Law Reform Commission 10 Victorian Legal Admissions Board website 52 Victorian Legal Services Board and
Commissioner (VLSB+C) 52, 58–61 complaints about lawyers to 58–61
compensation orders 60
investigation and determination 60 complaints not dealt with by 59 contact details 61 Fidelity Fund 61 Register of Lawyers 53 regulation of solicitors 545 role of 58–9 website 53, 57, 61 Victorian legislation and parliamentary
documents website 11 Victorian Managed Insurance Authority
(VMIA) 571 Victorian Mental Illness Awareness
Council (VMIAC) 795, 796, 850 Victorian Ombudsman 731, 1052, 1087–92 Charter of Rights complaints 1092, 1123 complaints to 731, 797, 1089–90
acceptance of 1089
online form 1089 contact details 731, 1092 disability related complaints 797 dispute resolution 1087 education and training 1087 freedom of information not applicable
1092 functions and role 731, 1087–8 IBAC referrals 1090 investigations and enquiries 1087, 1088–9
administrative action, meaning 1088
authorities, meaning 1088
conduct of 1090–1
departments and administrative offices
1088
discontinuation 1091
discretion to investigate or not 1089
legal representation 1091
own motion 1088, 1090
public interest disclosures 1090
public statutory bodies, meaning 1088
refusal to investigate 1089, 1090
report 1091
specified entities 1088 mental health patient complaints 839 online complaints 1089 oversight 1092 parliamentary referrals 1091 parliamentary reports 1091 powers 1091 prisoners
complaints to 233, 236–7
corresponding with 231
review of disciplinary proceedings 233
telephone complaint facility 237
privacy complaints 1118, 1123
public interest complaints 1087
authorities, meaning 1088
public interest disclosure 1090
entities 1088
IBAC referrals 1090
improper conduct 1090
investigation of complaints 1090
refusal to investigate 1090
report 1091
public transport complaints 731
reports 1090–1
matters not to be included 1092
transport accident compensation appeals
937
website 1089, 1092
workers compensation disputes 939
Victorian Protective Data Security
Framework 1116
Victorian Senior Practitioner 795
Victorian Trades Hall Council 1065, 1074,
1080
Victorian WorkCover Authority see
WorkSafe Victoria
vilification
dispute resolution 995–8
VCAT 996–7
VEOHRC 995–6
employer’s liability 994
exceptions 994–5
internet 739–40
motive irrelevant 994
racial 739, 994–5, 1003
religious 740, 994–5
serious 995
Villamanta Disability Rights Legal
Service 92, 795, 798
contact details 92, 795, 798, 802
services 798
Vixen Collective 171
Vocational Education and Training
(VET) Student Loans Ombudsman
387, 1082, 1083, 1085
voice prints 191
voting
prisoners 234
right to vote 6
walking possession notice 359
warrant
arrest warrant 175
family violence 296, 302
arrest without 173–4
family violence 174, 297, 302
enforcement warrant 98, 102, 103, 109,
114
detention and immobilisation of vehicle
115
execution of 102, 103
hearings 119, 122–4
multiple warrants 114
not expiring 104
prisoners calling in 128
extradition 175
interception of telecommunications 1123
possession, of see warrant of possession
prisoners calling in 128 search warrant 175 search without 174 seizure and sale 360–1 seizure of property see warrant to seize
property warrant of possession 518 application to VCAT for 518 execution by police 512, 517, 518 legal eviction requiring 512 mortgagee 352 period of validity 517 possession order, enforcing 493, 501,
517 postponement, request for 516–17
exceptions 517 removal of goods by tenant 517 rental provider applying for 493, 517 VCAT registry advising renter 517 warrant of seizure and sale 360–1 instalment order, seeking 361 proceeds of sale 361 sale of debtor’s interest only 361 sale of property 361 sheriff’s powers 360 warrant to seize property 358–60 consent to enter property 359 damages for breach by officer 359 distraining goods 359 enforcement of judgment debt by 358 goods not owned by debtor 359 goods that may be seized 359 instalment order, seeking 360 interpleader summons 359–60 personal property 358 protected goods 359 refusal of entry to property 358 rehearing 360 return of warrant 360 sale of goods at auction 360 sheriff’s officer, powers of 358–9 use of force to enter 359 walking possession notice 359 waste see pollution and waste water neighbour disputes 586–7 offences 586–7 pollution see pollution weapons designated area 1047 firearms see firearms police power to search for 1047 webcasting 737 West Heidelberg Community Legal
Service 92 Western Health Caroline Springs 390 Melton 391 Westjustice: Western Community Legal
Centre 92, 130 Footscray 92 Sunshine 92 Werribee 92 whistleblower protection Commonwealth Ombudsman 1083–4 Victorian Ombudsman and public interest
disclosure 1090
IBAC referrals 1090
improper conduct 1090
investigation of complaints 1090
report 1091 Whittlesea Community Connections:
Community Legal Service 92 Widow Allowance end of 314 taxation 338 Wife Pension 338 wills 896–903 see also estates adeemed gift 901 administrator opening and reading 855 affidavit as to date 898 age for making 899 amendment by court 900 attestation 898 attestation clause 899 beneficiary not to be witness 898, 900 changing 900–2
amendment by court 900
codicil 896, 901, 902
signing alterations 901 checking 896 children 899
guardianship clause 902 codicil 896, 901, 902 common form, proof in 904 concealing, offence 900 contacts 902 contesting 909–10 costs 914 destruction of 900, 901 divorce and 901 domestic partner 290, 901, 909 drawing up 900, 902 electronic filing system 899 executor/executrix 896, 897, 905–6
asking if willing to act 896
costs 914
dead 906
duties 905
failure to appoint 896, 906
minor 906
powers 905–6
private 914
problems with 906
renouncing appointment 906
unwilling to act 906 failure to make see intestacy formal language 899 formalities 897–9 guardianship clause 902 interested witness 898, 900 interpretation 909 intestacy 897, 904, 910–13 law of 896 legal fees 914 legislation 896 lost 899 marriage and 901 mentally incapacitated person 899 minor 899
beneficiary, as 908
executor, as 906 model will 902, 903 name change not affecting 309 no executor appointed 906 probate, grant of 896, 904 redistribution, application for 909–10
registrar of probates 896, 897, 898, 904
republication 902
revocation 901–2
clause 902
codicil 902
destruction of will 900, 901
marriage 901
rebuttable presumption 899
same-sex relationships 290
settled estate 906
signature 897–8
alterations 901
small estates 74, 913
State Trustees 900, 902, 914
storage 899
Supreme Court
amending will 900
child, making will for 899
incapacitated person, making will for
899
Probate Office 899, 902
RedCrest electronic filing system 899
testamentary capacity 899
testamentary disposition 902
testamentary expense 902
testator/testatrix 897
testator’s family maintenance 909–10
trustee companies 900, 902, 914
trustees 906
costs 914
validity 896, 897
who can draw up 900
who can make 899
willmaker 897
witnessing 897–8
blind people ineligible 898
interested witness 898, 900
writing requirement 897
WIRE: Women’s Information 239, 307
WISE Employment 239
WithRespect 307
witnesses 81
Assistance Service 167, 217, 218
children
ground rules hearings 215
sexual offence victims 165–6
cognitively impaired person 165–6, 786
consumer disputes in VCAT 724, 725
coroner’s inquest 18
cross-examination 81
expenses 982
experts 81
fact in issue 81
ground rules hearings 215
intellectual disability 786
ground rules hearings 215
oath or affirmation 81
protected 77
self-represented person 77, 81
sexual offence complainant 165–6
cognitively impaired person 165–6, 786
ground rules hearings 215
spouses, in divorce proceedings 259
summons or subpoena 81
written statements by 81
witnessing documents 27, 28
wills 897–8
blind people ineligible 898
interested witness 898, 900 Wodonga: Rural Financial Counselling
Service 394 Women with Disabilities Victoria 795 Women’s Information and Referral
Exchange (WIRE) 239, 307 Women’s Legal Service Victoria 62, 93,
307 work and development permit (WDP)
113–14 accredited agency or practitioner 113 application for 98, 101, 113–14 list of sponsors 114 work-off rates 114 Work Bonus 317 work injuries 939–51 breach of statutory duty 949 common law damages 949–50
negligence 939, 949
pain and suffering 950
post-1 July 2014 injuries 950
pre-1 July 2014 injuries 950
wrongful death 950 compensation see workers compensation contacts 951–2 contributory negligence 949 legal advice 950 negligence claims 939, 949 two ways of compensating 939 Workplace Injury Commission 951 WorkCover see see WorkSafe Victoria workers compensation 939–51 Accident Compensation Conciliation
Service 946 AMA Guides 946, 950 authorised agents 939 bankrupt employer 948 benefits 941–4 breaks, injury on 940, 941 claim procedure 946–7 common law damages and 949–50 Commonwealth employees 948 conciliation 946, 947 contacts 951–2 contested claims 947 costs 948 County Court jurisdiction 939 death benefits 941, 944–5 discriminatory conduct 948–9 disease, definition 940 disputes 939 employment
meaning 940
significant contributing factor 940 entitlement 939, 941 entitlements after 1 July 2014 942–4 exclusions 941 false or misleading claim 946 first entitlement period 942 gradual injury 940–1 heart attack or stroke 940 illnesses and injuries covered 940–1 impairment benefit 945–6 Independent Review Service 947, 950 industrial diseases 941 injury, definition 940 journey injuries 941 legal advice 950 legislation 939 lump sum benefits 941, 945–6
death benefits 944 Magistrates’ Court jurisdiction 939 management action 941 medical and like expenses 941, 945 misconduct 941 missing employer 948 negligence clams 949 no current work capacity 942, 943 no prospective work capacity 943 non-dependant family members, claims
by 945 non-economic loss 945–6, 950 notice of decision to accept or reject
claim 946 notice of injury 946 Ombudsman, complaints to 939 out-of-court settlement 946 outcome certificate 946 physical or mental injury 940 post-injury earnings 942 pre-1 July 2014 injuries 942 pre-existing injury or disease 940, 946 pre-injury average weekly earnings 942 pre-injury earnings 942 prisoners 227 psychiatric injuries 946 reasonable expenses 945 second entitlement period 942 self-inflicted injury 941 settlement out of court 946 ‘stress and burnout’, limited benefits for
940 superannuation 943 termination of weekly payments 943–4 time limit for making claim 947 uninsured employer 948 Victorian scheme 939–8 weekly payments 942–4 who is covered 939–40 worker, definition 939 WorkSafe 939, 947, 951, 1075 Workers Compensation Independent
Review Service 947, 950 working with children checks 250–2 Category A applicants 251 Category B applicants 251 Category C applicants 251–2 contact details 252 cost 250 exemptions 251 failure 251–2 occupational fields requiring 250–1 spent convictions 241 when required 250 who needs to apply 250 who will fail 251–2 Working with Children Check Unit 250,
253
WWC clearance 250
workplace agreements
awards 1057–8
enterprise agreements see enterprise
agreements
individual agreements 1061–5
accident make-up pay 1062
allowances 1062
award or NES conditions 1061
dispute settlement procedure 1066
employer policy 1064
enforcement 1066
flexitime/time in lieu 1062
instant dismissal grounds 1063
leave 1062–3
meal and rest breaks 1063
non-standard terms 1062
ordinary hours 1063
overtime rates 1062
penalty rates 1062
redundancy 1064
restraint of trade 1064
salary review 1062
superannuation 1064–5
termination of agreement 1063
termination period 1063
trade secrets 1064
workplace bullying 163, 1073, 1079
Workplace Injury Commission 951
workplace manslaughter 1077, 1079
workplace sexual harassment 163
WorkSafe Victoria 939, 947, 951, 1075
see also occupational health and safety
claims procedure 946–7
contact details 951, 1080
inspectors, powers of, 1078
OHS Act administered by 1075
OHS compliance codes 1076
request for prosecution of offence 1079
World Intellectual Property Organisation
(WIPO) 767
domain name disputes 741
website 767, 775
World Trade Organization 775
writ of possession 351, 581
written-off vehicles 628, 630–1
buying 630–1
evidence of value 969
inspected write-off 631
insurance, write-off value 969
Register (WOVR) 630
repairable write-off 630
statutory write-off 630
wrongful death 950
wrongful dismissal 1070 young people see children and young
people Young Workers Centre 795 Youth Allowance 322–4 16 to 24 year-olds 322–3 activity test 323, 326 assets test 324 declared program participants 326 eligibility 322–4 Employment Pathway Plan 323 Health Care Card 334–5 income test 324 independent person 324 job seeker 322 living away from home 324 mutual obligation requirements 324–7 non-payment periods 327 parental means test 323, 324 participation failures 325–7 Pensioner Concession Card 335 people aged 15 323 people aged over 25 323 personal means test 324 portability 338 protected special category visa 322 rate 324 Relocation Scholarship 324 Rent Assistance 329, 336 student 322, 324 Student Start-Up Loan 324 taxation 338 under 18-year-olds 323 waiting period 323 youth attendance order 44 youth detention centre sentence of detention in 44 Youth Disability Advocacy Service
(YDAS) 783, 795 Youth Diversion Program 42–3 Youth Justice Centre (YJC) detention in 44 Melbourne Youth Justice Centre 45 order 32, 33, 44
pre-sentence report 33, 36, 41 Youth Justice Court Advice Service 16 Youth Justice Group Conferencing
Program 41–2 Youth Parole Board 45 youth residential centre order 44 pre-sentence report 36, 41 youth supervision order 44 youth training centre drug offences, detention for 145 Youthlaw, Young People’s Legal Rights
Centre 62, 93