Contacts
Contacts
Adult Parole Board of Victoria
Level 14, 50 Franklin Street, Melbourne Vic 3000
Tel: 1300 766 946
Email: apb.enquiries@justice.vic.gov.au
Web: www.adultparoleboard.vic.gov.au
Australian Community Support Organisation (ACSO)
Head office: 1 Hoddle Street, Richmond Vic 3121
Tel: 9413 7000
Email: acso@acso.org.au
Web: www.acso.org.au
ACSO provides services for ex-prisoners. ACSO also has
offices in Ballarat, Bendigo, Dandenong, Shepparton,
Sunshine, Traralgon and Warrnambool.
Centrelink
Tel (Centrelink employment services): 13 28 50
Web: www.servicesaustralia.gov.au/individuals/centrelink
Corrections Victoria
Tel: 1300 191 835
Email: corrections@justice.vic.gov.au
Web: www.corrections.vic.gov.au
Corrections Victoria oversees Victoria’s prison system.
Corrections Victoria Housing Program
Email: cvhousing@justice.vic.gov.au
DirectLine
Tel: 1800 888 236 (24/7)
Web: www.directline.org.au
Provides alcohol and drug counselling and referrals
Flat Out
Queen Victoria Women’s Centre
Level 2, 210 Lonsdale Street
Melbourne, VIC 3000
Tel: 9372 6155
Email: admin@flatout.org.au
Web: www.flatout.org.au
Flat Out is a support service for women leaving prison.
Housing support services
Tel: 1800 825 955 (24/7)
Connects callers with the nearest housing service
Jesuit Social Services (JSS)
Head office: 326 Church Street, Richmond Vic 3121
Tel: 9421 7600
Email: jss@jss.org.au
Web: www.jss.org.au
JSS runs the ReConnect program, which supports men and women transitioning from prison to the community.
Justice Assurance and Review Office (JARO)
Tel: 8684 6394
Email: jaro@justice.vic.gov.au
Web: www.justice.vic.gov.au/contact-us/justiceassurance-and-review-office-jaro
Part of the Victorian Government, JARO has an oversight role of Victoria’s adult correctional systems.
Justice Health
Victorian Government Department of Justice and
Community Safety
Tel: 9947 1601
Email: justicehealth@justice.vic.gov.au
Web: www.corrections.vic.gov.au/justice-health
Justice Health is responsible for delivering health services to people in Victoria’s prisons
Lifeline
Tel: 13 11 14 (24/7)
Web: www.lifeline.org.au
Provides general counselling and referrals
Melbourne City Mission
164–180 Kings Way, South Melbourne Vic 3205
Tel: 9977 0000
Web: www.mcm.org.au
MensLine Australia
Tel: 1300 789 978
Web: www.mensline.org.au
Provides telephone and online counselling for men
Post Sentence Authority (PSA)
Tel: 1300 076 724
Web: www.postsentenceauthority.vic.gov.au
The PSA supervises people on post sentence orders.
Prison Network
Tel: 9873 4190
Email: hello@prisonnetwork.org.au
Web: www.prisonnetwork.org.au
Supports women who are, or have been in Victoria’s prisons
Safe Steps Family Violence Response Centre
Tel: 1800 015 188 (24/7)
Web: www.safesteps.org.au
Salvation Army – Prison support
Tel: 13 72 58
Web: www.salvationarmy.org.au/need-help/prison-support
SANE Australia
Tel: 1800 187 263
Web: www.sane.org
Provides information and advice about mental illness
SuicideLine Victoria
Tel: 1300 651 251 (24/7)
Web: www.suicideline.org.au
Provides support for people who are contemplating, or who have been affected by, suicide
Victoria Legal Aid (VLA)
Tel (legal help phone line): 1300 792 387
Web: www.legalaid.vic.gov.au
Victorian Association for the Care and Resettlement
of Offenders (VACRO)
Level 1, 116 Hardware Street, Melbourne Vic 3000
Tel: 9605 1900; 1800 049 871
Email: info@vacro.org.au
Web: www.vacro.org.au
Women’s Information and Referral Exchange (WIRE)
Tel: 1300 134 130
Email: support@wire.org.au
Web: www.wire.org.au
Support, advocacy and information for women in Victoria
WISE Employment
Tel: 1800 685 105
Email: enquiries@wiseemployment.com.au
Web: www.wiseemployment.com.au
