More information
More information
- Australian Communications and Media Authority (ACMA) (www.acma.gov.au): ACMA is the regulator for the telecommunications industry and has an information portal that provides consumer information on internet services.
- Australian Competition and Consumer Commission (ACCC) (www.accc.gov.au): ACCC provides comprehensive information on where to go to make a complaint or to get help with a problem at www.accc.gov.au/consumers/ consumer-protection/where-to-go-for- consumer-help.
- Australian Council on Children and the Media (ACCM) (www.childrenandmedia.org. au): A not-for-profit organisation that supports families, industry and decision makers to build and maintain a media environment that fosters children’s health, safety and wellbeing.
- Australian eSafety Commissioner (www.esafety.gov.au): An independent statutory body that administers the Online Content Scheme and can investigate serious cyber-bullying material aimed at a child.
- Australian Government Department of Infrastructure, Transport, Regional Development, Communications and the Arts (www.infrastructure.gov.au): This site provides information on support and resources for consumers of internet, broadband, telephone and related services, especially home, small business and rural users.
- Media and Communications Law Research Network (https://law.unimelb.edu.au/centres/mclrn).
- CHOICE (www.choice.com.au): CHOICE is an independent national consumer organisation; it is the leading consumer advocacy group in Australia.
- Classification website (www.classification.gov.au): A government website that provides information on the National Classification Scheme. It includes information about the Classification Board, Classification Review Board and the Attorney-General’s Department.
- Communications Alliance (www.commsalliance.com.au): Responsible for internet industry codes, a role formerly played by the Internet Industry Association).
- Consumer Affairs Victoria (CAV) (www.consumer.vic.gov.au): Advice and assistance for Victorian consumers. Includes information on online auctions.
- Family Online Safety Institute (FOSI) (www.fosi.org): FOSI is an international not-for- profit organisation of internet leaders working to develop a safer internet.
- SCAMwatch (www.scamwatch.gov.au) is a website owned and maintained by the ACCC and is also the campaign portal for the Australasian Consumer Fraud Taskforce. It has information relating to lottery and competition scams, chain letter and pyramid selling, investment scams, job and employment scams and more.