Contacts
Contacts
Australian Competition & Consumer
Commission (ACCC)
Tel: 1300 302 502
Web: www.accc.gov.au
Australian Financial Complaints
Authority (AFCA)
Tel: 1800 931 678
Web: www.afca.org.au
Australian Securities & Investments
Commission (ASIC)
Tel: 1300 300 630
Web: www.asic.gov.au
Consumer Action Law Centre
Level 6, 179 Queen Street, Melbourne Vic 3000
Tel (admin): 9670 5088
Tel (legal advice line): 1800 466 477 (Tuesday–Thursday,
10am to 1pm)
Tel (Koori help line): 1800 574 457 (Monday–Friday,
10am to 1pm, 2pm to 5pm)
Web: www.consumeraction.org.au
Online legal help: Click on ‘Chat with us’
Consumer Affairs Victoria
Tel: 1300 558 181
Tel (Koori helpline): 1300 661 511
Web: www.consumer.vic.gov.au
Dispute Settlement Centre of Victoria (DSCV)
Tel: 1300 372 888
Web: www.disputes.vic.gov.au
The DSCV has temporarily closed its phone line but it is
still contactable via its website inquiry form.
Fitzroy Legal Service
Tel: 9419 3744
Web: www.org.au
